Joomla not finding update Topic is solved

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dyfrig
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Joomla not finding update

Post by dyfrig » Wed Aug 26, 2020 9:25 am

I have a site, and another development version of the same site with some major changes, on Joomla 3.9.19. Joomla update is not finding the latest version. It reports You already have the latest Joomla version, 3.9.19. Joomla release is now on 3.9.21 but I had the same problem when I wished to update to 3.9.20 but I was busy with other things at the time so did not follow it up. The update chanel is set to Default. I've also tried clearing the cache in Extensions-Update and under System-Clear Cache.

Whilst I could download the update package and install it I believe I've had to do that in the fairly recent past, possibly the previous upgrade, and it would be good to resolve the issue permanently.
Last edited by imanickam on Thu Sep 03, 2020 5:07 am, edited 1 time in total.
Reason: Moved topic from Administration Joomla! 3.x to Migrating and Upgrading to Joomla! 3.x

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AMurray
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Re: Joomla not finding update

Post by AMurray » Wed Aug 26, 2020 9:35 am

Additional to the Joomla site cache, did you clear your browser cache or try different browsers?

Also, did you "Purge Cache" - click the button at the top of the Joomla Update Component screen (see the instructions here for details, and screenshots: https://docs.joomla.org/J3.x:Updating_f ... ng_version (first paragraph).
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dyfrig
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Re: Joomla not finding update

Post by dyfrig » Wed Aug 26, 2020 11:32 am

I have tried clearing my Browser Cache and a different browser. There is no Purge Cache button in Joomla Update (see screenshot below).
Joomla Update.png
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sozzled
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Re: Joomla not finding update

Post by sozzled » Wed Sep 02, 2020 7:37 pm

dyfrig wrote:
Wed Aug 26, 2020 11:32 am
I have tried clearing my Browser Cache and a different browser. There is no Purge Cache button in Joomla Update (see screenshot below).
Image
You're right. The "purge cache" option/button (see documentation https://docs.joomla.org/J3.x:Updating_f ... .21_Update where the button is shown at the top left of the screen) has been removed from the Joomla! Update component.

There is another "purge cache" feature that may be useful; I don't know for sure because I have not encountered the problem of the Joomla! Update component not finding a new update in J! 3.x. Try this:

1) Go to Extensions » Update and click the Clear Cache button
2) Then go to Components » Joomla! Update and click the Check for Updates button

As I say, I don't know if this works. I also don't know when (or why) the purge update cache feature was removed from the Joomla! Update component in J! 3.x; I don't know if the documentation is still correct or not.

There is another mechanism to update from J! 3.1.19 to J! 3.9.20 (using the upload and update method withing the Joomla! Update component but I would like to follow through with the idea of attempting to clear the blockage that's preventing people from discovering when new updates for J! are available.
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sozzled
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Re: Joomla not finding update

Post by sozzled » Wed Sep 02, 2020 10:06 pm

I would also add (after reading several discussions on GitHub in attempting to discover why the "purge cache" facility was removed from J! 3.x), the ability to discover updates can be affected if the PHP setting for allow_url_fopen is disabled. You may want to check that. 8)
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Re: Joomla not finding update

Post by Webdongle » Wed Sep 02, 2020 10:33 pm

Download the update in your browser then use Components >>> Joomla update ... Upload and update (tab) to upload and install.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
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sozzled
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Re: Joomla not finding update

Post by sozzled » Wed Sep 02, 2020 10:38 pm

Thanks, @Webdongle. Yes, we know that using the Upload & Update feature should allow for people to update from older versions of J! to a newer version. That's not really the question.

The question in my mind is prompted by the exchange between @AMurray and the OP:

AMurray wrote:
Wed Aug 26, 2020 9:35 am
Did you "Purge Cache" - click the button at the top of the Joomla Update Component screen (see the instructions here for details, and screenshots: https://docs.joomla.org/J3.x:Updating_f ... ng_version (first paragraph).
dyfrig wrote:
Wed Aug 26, 2020 11:32 am
There is no Purge Cache button in Joomla Update.
Perhaps you could address that question instead of offering a workaround? Do you know why J! 3.x does not find the latest version available? Do you know why the "Purge Cache" facility (in the Joomla Update component) is no longer available?
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dyfrig
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Re: Joomla not finding update

Post by dyfrig » Sun Sep 06, 2020 1:24 pm

Reluctantly I decided to use the Upload & Update route rather than risk having vulnerable sites. This was successful as I expected however I would still be interested in any suggested solutions to the underlying problem because, as I explained in the original post, I think the problem will probably manifest itself again at the next upgrade.

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Webdongle
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Re: Joomla not finding update

Post by Webdongle » Sun Sep 06, 2020 1:53 pm

http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

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dyfrig
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Re: Joomla not finding update

Post by dyfrig » Sun Sep 06, 2020 3:15 pm

Please note that I have now updated as I mentioned in my previous post but still looking for permanent solution.

Forum Post Assistant (v1.6.1) : 6-Sep-2020 wrote:
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Extensions Discovered :: wrote:Components :: Site ::
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Core ::
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Plugins ::
Core :: plg_search_categories (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_weblinks (3.7.0) 0 | plg_search_contacts (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.1.2) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_system_languagefilter (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_languagecode (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_remember (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_weblinks (3.7.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_cache (3.0.0) 0 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_weblink (3.7.0) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_vote (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_weblinks (3.7.0) 0 | plg_finder_contacts (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 |
3rd Party:: plg_search_jdownloads (3.2.32) 0 | PLG_CSVIEXT_JOOMLACUSTOMFIELDS_TITL (7.17.0) ? | plg_installer_jce (2.8.17) 1 | Joomunited updater (1.0.0) 1 | plg_fields_mediajce (2.8.17) 1 | PLG_OSMAP_JOOMLA (4.2.21) 1 | PLG_ACTIONLOG_AKEEBABACKUP (7.3.0) 0 | K2 - droppics (3.2.25) 1 | plg_system_ossystem (1.3.1) 1 | plg_system_regularlabs (18.3.19677) 1 | PLG_SYSTEM_ROLANDD_TITLE (7.17.0) 1 | PLG_SYSTEM_BACKUPONUPDATE (7.3.0) 1 | plg_system_jdownloads (3.2.42) 1 | plg_system_jce (2.8.17) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK (7.3.0) 1 | jDownloads Example (3.2) 0 | plg_editors_jce (2.8.17) 1 | plg_editors_tinymce (4.5.12) 1 | plg_editors_codemirror (5.56.0) 1 | PLG_SIGE_BUTTON (3.2.0) ? | Button - jDownloads Content (3.2.60) 1 | Editors-xtd - Droppics (3.2.25) 1 | plg_content_jdownloads_tags_fix (3.2.61) 1 | Content - jDownloads (3.2.42) 1 | plg_content_jce (2.8.17) 1 | Content - droppics (3.2.25) 1 | PLG_SIGE (3.3.1) ? | PLG_CSVIADDON_CATEGORIES_TITLE (7.17.0) 1 | PLG_CSVIADDON_FIELDS_TITLE (7.17.0) 1 | PLG_CSVIADDON_TAGS_TITLE (7.17.0) 1 | PLG_CSVIADDON_CSVI_TITLE (7.17.0) 1 | PLG_CSVIADDON_MENUS_TITLE (7.17.0) 1 | PLG_CSVIADDON_CONTENT_TITLE (7.17.0) 1 | PLG_CSVIADDON_MODULES_TITLE (7.17.0) 1 | PLG_CSVIADDON_USERS_TITLE (7.17.0) 1 | RO CSVI Mulitple Replace (7.17.0) 0 | RO CSVI Margin (7.17.0) 0 | RO CSVI Field Copy (7.17.0) 0 | RO CSVI Find And Skip (7.17.0) 0 | RO CSVI Conditional (7.17.0) 0 | RO CSVI Field Combine (7.17.0) 0 | plg_quickicon_jce (2.8.17) 1 | plg_quickicon_akeebabackup (7.3.0) 1 | plg_extension_jce (2.8.17) 1 | Droppics - Masonry (3.2.25) 1 | Droppics - Polaroid (3.2.25) 1 | Droppics - Carousel (3.2.25) 1 | Droppics - BxSlider (3.2.25) 1 | Droppics - Heapshot (3.2.25) 1 |
Templates Discovered :: wrote:Templates :: Site :: beez3 (3.1.0) 1 | js_wright (3.7.12) 1 | Droppics frontend (3.2.25) 1 | protostar (1.0) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |

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Webdongle
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Re: Joomla not finding update

Post by Webdongle » Sun Sep 06, 2020 3:36 pm

Could the Joomunited updater 3rd party extension be interfering with with Joomla's update Component? I have looked for Joomunited updater but Joomunited do not appear to have it anymore?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

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Re: Joomla not finding update

Post by dyfrig » Thu Oct 08, 2020 6:59 pm

Sorry I didn't reply to the above. The problem is still there with the update to 3.9.22 and it has appeared in another of my websites. I tried to disable the Joomunited updater but that made no difference and, anyway, it's not installed on the other website with the problem.

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sozzled
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Re: Joomla not finding update

Post by sozzled » Thu Oct 08, 2020 7:16 pm

@dyfrig: have you read the information at viewtopic.php?f=710&t=977548#p3613993 ???
https://www.kuneze.com/blog
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Re: Joomla not finding update

Post by dyfrig » Thu Oct 08, 2020 7:57 pm

Thanks for the link. I discovered that the Joomla! Core was disabled in Extensions - Update Sites on both problem sites. I enabled Joomla! Core and both sites discovered the update. Thanks very much.

I've no idea why Joomla! Core should have been disabled. I certainly didn't do it intentionally and there are no other administrators.

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Re: Joomla not finding update

Post by sozzled » Thu Oct 08, 2020 8:29 pm

I agree with you, @dyfrig. I don't know why people may have disabled the item in Extensions » Update Sites or why this item needs to be enabled so that the Joomla! Update component is able to find new version that are available but there you have it. It's puzzling but this may help others who also cannot seem to update their J! 3.x website, too. 8)
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Webdongle
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Re: Joomla not finding update

Post by Webdongle » Thu Oct 08, 2020 9:02 pm

dyfrig wrote:
Thu Oct 08, 2020 7:57 pm
...

I've no idea why Joomla! Core should have been disabled. I certainly didn't do it intentionally and there are no other administrators.
There have been a few like that. How did you install Joomla originally?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

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dyfrig
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Re: Joomla not finding update

Post by dyfrig » Fri Oct 09, 2020 3:24 pm

Both of these sites have been in existence for a few years so I'm afraid I can't remember. I would think that they were originally set up by unpacking the install package on my computer into XAMPP and running the install process. I would then have backed it up using Akeeba, uploaded it to my server and installed it using Akeeba kickstart. The other possibility is that they were installed directly onto the sever by uploading the install files fia ftp and running the install files on the server. I would not have used any install software apart from the standard Joomla install process (I've tried using softaculous installer once but had issues so haven't used it again).

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Re: Joomla not finding update

Post by Webdongle » Fri Oct 09, 2020 5:48 pm

I wonder if there is something in the Joomla update package that (under specific circumstances) turns it off?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

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leolam
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Re: Joomla not finding update

Post by leolam » Sat Oct 10, 2020 6:43 pm

dyfrig wrote:
Thu Oct 08, 2020 7:57 pm
I've no idea why Joomla! Core should have been disabled. I certainly didn't do it intentionally and there are no other administrators.
Nothing happens without a reason. Joomla does not automatically disables the update plugins (no offense)

Since issue has been resolved we move on?

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Webdongle
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Re: Joomla not finding update

Post by Webdongle » Sat Oct 10, 2020 7:52 pm

leolam wrote:
Sat Oct 10, 2020 6:43 pm
...
Since issue has been resolved we move on?
...
But is it resolved? This is the 3rd or 4th time in a few weeks that this has happened.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

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sozzled
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Re: Joomla not finding update

Post by sozzled » Sat Oct 10, 2020 8:26 pm

It's resolved as far as I'm concerned. We don't know how, by whom or what, the Joomla! Core item in Extensions » Update Sites was disabled (or may have been disabled) because people don't remember the entire history about when the matter first came to their attention.

There are all kinds of possibilities. One of those possibilities may have been that the Joomla! Update component was not used earlier in updating from an older—or very old—version of J! to a later version or that, perhaps, the Joomla! Update process did not complete successfully and therefore add [and enable] the Joomla! Core item in Extensions » Update Sites.

We know, for example, that this item was not included as part of the J! core until J! 3.4 (see viewtopic.php?f=710&t=981975&p=3614391#p3614117 where I discovered this fact). Therefore, if—around the time of the release of J! 3.4—the Joomla! Update component was not being used or failed, for some reason, it could have resulted in not adding the Joomla! Core item in Extensions » Update Sites.

I'm just guessing.

It's like looking for a needle in a haystack. Does it really matter? We know the solution; we don't necessarily need to agonise over the original cause of the problem. For that reason, I'm happy that the matter has been resolved. However, if people want to spend their time looking for how this happened (or continues to happen), I'm happy for people to spend their time doing that (and posting the results of their investigation here on this forum). I've got better things to do with my time. Stay well; be happy. :)
https://www.kuneze.com/blog
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Re: Joomla not finding update

Post by mandville » Sat Oct 10, 2020 8:39 pm

could it be going back to the classic viewtopic.php?t=962228 ?
cant find the host so switches off issue?
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Re: Joomla not finding update

Post by dyfrig » Sun Oct 11, 2020 10:05 am

Just to confirm that as OP I'm now happy with the solution. I did find another couple of extension update sites disabled on the same sites so I think that the cause suggested by mandville (viewtopic.php?t=962228) is probably correct in my case.

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Re: Joomla not finding update

Post by Webdongle » Sun Oct 11, 2020 4:33 pm

@mandville
Thanks for that link. So it was auto disabled but not
Webdongle wrote:
Fri Oct 09, 2020 5:48 pm
I wonder if there is something in the Joomla update package that (under specific circumstances) turns it off?
Interesting
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.


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