Upgrade Joomla error

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web_sea+]
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Upgrade Joomla error

Post by web_sea+] » Mon Feb 22, 2021 9:43 pm

Please, I had been read about the upgrade Joomla post, but I can't resolve the next Joomla errors:

I had been disable the Error Reporting to None, but when I had been save the Joomla Administrator it's had been showed :
An error has occurred.
0 The file Cache Storage is not supported on this platform.
Return to Control Panel

Return to Control Panel but it showed the message:
Warning: count(): Parameter must be an array or an object that implements Countable in /var/www/html/my_site/libraries/cms/application/cms.php on line 471

The platform that I had been use are:

PHP VERSION : 7.3.27
JOOMLA VERSION : 3.7.4
JOOMLA PLATFORM VERSION : 13.1.0

THE JOOMLA SYSTEM INFORMATION SHOW THE FOLDER PERMISSION:

The cache (Cache Folder ) Joomla Administrator show Unwritable
drwxrwxr-x. 3 apache apache 4096 Sep 20 2017 cache

The administrator/cache (Cache Folder) show Unwritable
drwxrwxr-x. 2 apache apache 4096 Sep 13 2017 cache

The ./administrator/logs (Log folder) show Unwritable
drwxr-xr-x. 2 apache apache 4096 Apr 8 2020 logs

The ./tmp (Temp folder) show Unwritable
drwxr-xr-x. 3 apache apache 4096 Dec 21 2018 tmp

Please, will you help me?
Regards

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AMurray
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Re: Upgrade Joomla error

Post by AMurray » Mon Feb 22, 2021 9:57 pm

The errors could be caused by third-party extensions or your hosting settings. We won't know until we have more information. Please use the FPA and post the report results to this thread: https://forumpostassistant.github.io/docs/
Last edited by AMurray on Mon Feb 22, 2021 10:00 pm, edited 2 times in total.
Regards,
--------------------------------------------------------------
A Murray
Help you I can, yes!. Post your question, you should. Keep it on topic you must!
Use the Forc....Forum Post Assistant my young Padawan!

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pe7er
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Re: Upgrade Joomla error

Post by pe7er » Mon Feb 22, 2021 9:58 pm

I would set PHP error reporting to Max.
Change the Cache folder/method and also switch off caching
Make sure that all the folders that you mention in the end of your message are writable.

I would also update all non-core extensions before upgrading Joomla.
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
The best website: https://the-best-website.com

web_sea+]
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A wake-up call for people using old versions of Joomla

Post by web_sea+] » Tue Feb 23, 2021 4:55 pm

Please, I'm update Joomlab 3.7.4 but got me this error:

Warning
JFolder::create: Could not create folder.Path: ./administrator

Warning: count(): Parameter must be an array or an object that implements Countable in /var/www/html/elect_potencia/libraries/cms/application/cms.php on line 471

Warning: file_put_contents(/var/www/html/elect_potencia/administrator/components/com_joomlaupdate/restoration.php): failed to open stream: Permission denied in /var/www/html/elect_potencia/libraries/joomla/filesystem/file.php on line 440
Updating your Joomla files. Please wait ...

Percent complete
Bytes read
Bytes extracted
Files extracted
--------------------------------------------------------------------------------------------------------------------------------
The Joomla System Information is:

Database Version 5.5.5-10.1.38-MariaDB
Database Collation utf8_general_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.3.27
Web Server Apache/2.4.6 (CentOS) PHP/7.3.27
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.7.4 Stable [ Amani ] 25-July-2017 11:11 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36
--------------------------------------------------------------------------------------------------------------------------------
THE FOLDER PERMISSION OF A JOOMLA SITE ARE:

The cache (Cache Folder ) Joomla Administrator show Unwritable
drwxrwxr-x. 3 apache apache 4096 Sep 20 2017 cache
The administrator/cache (Cache Folder) show Unwritable
drwxrwxr-x. 2 apache apache 4096 Sep 13 2017 cache
The ./administrator/logs (Log folder) show Unwritable
drwxr-xr-x. 2 apache apache 4096 Apr 8 2020 logs
The ./tmp (Temp folder) show Unwritable
drwxr-xr-x. 3 apache apache 4096 Dec 21 2018 tmp

--------------------------------------------------------------------------------------------------------------------------------

I'm hoppeless, I did many changes but I didn't results, please will you help me?
Thanks a lot.
Regards

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pe7er
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Re: Upgrade Joomla error

Post by pe7er » Tue Feb 23, 2021 5:05 pm

mod note: Merged identical topics. Please do not open new topics for the same issue.
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
The best website: https://the-best-website.com

web_sea+]
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Re: Upgrade Joomla error

Post by web_sea+] » Tue Feb 23, 2021 5:24 pm

pe7er wrote:
Tue Feb 23, 2021 5:05 pm
mod note: Merged identical topics. Please do not open new topics for the same issue.
ok, I understood.
I need your help me, I did many changes and I did'nt get a good result.

Regards

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Webdongle
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Re: Upgrade Joomla error

Post by Webdongle » Tue Feb 23, 2021 6:37 pm

http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein.

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pe7er
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Re: Upgrade Joomla error

Post by pe7er » Wed Feb 24, 2021 7:22 am

web_sea+] wrote:
Tue Feb 23, 2021 5:24 pm
I need your help me, I did many changes and I did'nt get a good result.
We can only help you if you give us feedback about the changes and their results.
And if we know more about your server setup (use the forum post assistant for that).
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
The best website: https://the-best-website.com


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