Unable to upgrade from v 3.7.2 to 3.9.25

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sanbugsylo
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Unable to upgrade from v 3.7.2 to 3.9.25

Post by sanbugsylo » Fri Apr 02, 2021 2:53 pm

Hello,
Recently this year, I received an email from my hosting provider for my Joomla website, 'update all previous versions of Joomla and its dependencies to prevent your account from being suspended as some items are out of support'

My Joomla website is based on 3.7.2. I made use of 5 extensions that also are to be upgrade as follows <extension_name(lastest version):
T3 System (2.7.5), JA System Google Map plugin for Joomla 2.5 &amp; J3x (2.6.6), JA Builder System Plugin(1.1.5), JA Builder Component(1.0.8), JA ACM Module(2.1.6)

This is my issue: whenever I try to do the standard upgrade from the administrator module, regardless of method, I keep getting and error in the attached
upgrade error 3.9.25.png
.

Please advise what I should do to resolve this
You do not have the required permissions to view the files attached to this post.

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Rondeb
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Re: Unable to upgrade from v 3.7.2 to 3.9.25

Post by Rondeb » Fri Apr 02, 2021 6:24 pm

Hello,

can you install extensies? Of do you have the same problem?

Greetings Ron :)

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toivo
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Re: Unable to upgrade from v 3.7.2 to 3.9.25

Post by toivo » Fri Apr 02, 2021 6:27 pm

Please post the results from the Forum Post Assistant (FPA) by following the instructions at https://forumpostassistant.github.io/docs so that the configuration can be reviewed.
Toivo Talikka, Global Moderator

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pe7er
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Re: Unable to upgrade from v 3.7.2 to 3.9.25

Post by pe7er » Sat Apr 03, 2021 9:10 am

Welcome to Joomla forum!

Could you check if all folders are writable?
See: https://docs.joomla.org/Help39:Site_Sys ... ermissions
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
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