Can not update to 3.10.2 from 3.9.27

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reverendwolf
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Can not update to 3.10.2 from 3.9.27

Post by reverendwolf » Sun Sep 19, 2021 11:56 pm

Keep getting this error no mater how I try to run the update. ERROR:
AJAX Loading Error: error

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sozzled
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Re: Can not update to 3.10.2 from 3.9.27

Post by sozzled » Mon Sep 20, 2021 2:09 am

See a similar case here: viewtopic.php?f=710&t=988248

In that case, I spent a couple of hours discussing the matter (via videoconference) with the person who is facing the same kind of issue. Although we weren't able to identify the specific cause in his case, I am guessing that the issue arises because that person is trying to run the update procedure behind some kind of network "filtering" or firewall. The main cause of these AJAX errors is usually narrowed down to network connectivity. I still haven't heard back from that person to learn if he was able to update his J! software from a different location (i.e. his computer at home as opposed to the computer he uses at work).

No matter how one tries to use the Joomla! Update procedure, you can't update J! without a stable, "unfiltered" network connection.

@reverendwolf: is your PC located behind a firewall? Are you running any kind of anti-virus software on your computer?
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

reverendwolf
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Re: Can not update to 3.10.2 from 3.9.27

Post by reverendwolf » Mon Sep 20, 2021 4:44 am

sozzled wrote:
Mon Sep 20, 2021 2:09 am
See a similar case here: viewtopic.php?f=710&t=988248

In that case, I spent a couple of hours discussing the matter (via videoconference) with the person who is facing the same kind of issue. Although we weren't able to identify the specific cause in his case, I am guessing that the issue arises because that person is trying to run the update procedure behind some kind of network "filtering" or firewall. The main cause of these AJAX errors is usually narrowed down to network connectivity. I still haven't heard back from that person to learn if he was able to update his J! software from a different location (i.e. his computer at home as opposed to the computer he uses at work).

No matter how one tries to use the Joomla! Update procedure, you can't update J! without a stable, "unfiltered" network connection.

@reverendwolf: is your PC located behind a firewall? Are you running any kind of anti-virus software on your computer?
Thank you I searched but didn't see anything I thought was the same. No to both question. Satellite internet connection.

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sozzled
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Re: Can not update to 3.10.2 from 3.9.27

Post by sozzled » Mon Sep 20, 2021 5:47 am

“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

reverendwolf
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Re: Can not update to 3.10.2 from 3.9.27

Post by reverendwolf » Mon Sep 20, 2021 12:02 pm

sozzled wrote:
Mon Sep 20, 2021 5:47 am
OK, so you read How to Solve the Joomla Message: "AJAX Loading Error: Not Found", did you?
I did not see that in my search. I am really new to J! so I may not have searched correctly. Thank you for your help.

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Webdongle
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Re: Can not update to 3.10.2 from 3.9.27

Post by Webdongle » Mon Sep 20, 2021 12:34 pm

Consider copying to localhost and update locally?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


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