Update to Joomla 3.10.12 removes Joomla Update on the components menu

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keenjoomla
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Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by keenjoomla » Tue Aug 08, 2023 4:17 pm

I have been preparing my websites for migration to Joomla 4. So on updating the first website from Joomla 3.6.8 to 3.10.12, I have observed that after the update, the "Joomla Update" item on the Components Menu no longer appears.

I have read posts about possible solutions to rectify this but I have been unsuccessful.

Has anyone experienced this as well ?

How do I make sure that the update to 3.10.12 is smooth without creating such a problem.?

gws
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Re: Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by gws » Tue Aug 08, 2023 4:56 pm

Sometimes if your server is not compatible with J4 minimum requirements the j4 update doesn't show.

keenjoomla
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Re: Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by keenjoomla » Wed Aug 09, 2023 10:23 am

Thanks very much for your reply.

However, the server has PHP 7.3 to PHP 8.2. I also created another website using Joomla 3.10.12 and upgraded to Joomla 4 with no problems, on the same server environment

With this one which is on Joomla 3.6.8, I am completely lost.

gws
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Re: Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by gws » Wed Aug 09, 2023 10:30 am

Check the data base version.

keenjoomla
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Re: Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by keenjoomla » Wed Aug 09, 2023 10:52 am

The database info :- MySQL Version 5.7.23-23

keenjoomla
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Re: Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by keenjoomla » Wed Aug 09, 2023 10:53 am

Server Name cloud55
cPanel Version 110.0 (build 9)
Apache Version 2.4.57
MySQL Version 5.7.23-23
Architecture x86_64
Operating System linux
Shared IP Address 108.179.242.224
Path to Sendmail /usr/sbin/sendmail
Path to Perl /usr/bin/perl
Perl Version 5.16.3
Kernel Version 4.19.150-76.ELK.el7.x86_64

gws
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Re: Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by gws » Wed Aug 09, 2023 11:14 am

Mysql 5.7 should be OK.

keenjoomla
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Re: Update to Joomla 3.10.12 removes Joomla Update on the components menu

Post by keenjoomla » Sat Aug 12, 2023 4:34 pm

Thanks very much for your help. I have now managed to migrate the website to Joomla 4. My mistake was that I had not configured Joomla Updates to the next version of Joomla just before migration.


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