no site affter update

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webdizajncg
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no site affter update

Post by webdizajncg » Thu Aug 03, 2017 5:47 pm

after update to version 3.7.4 dont show mi home page show white pages...
www.entercg.me

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imanickam
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Posts: 28194
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Location: Chennai, India

Re: no site affter update

Post by imanickam » Thu Aug 03, 2017 6:49 pm

Reviewed the site and it generates the following HTML code.

Code: Select all

<!DOCTYPE html>
<!--[if lt IE 7]>      <html class="no-js lt-ie9 lt-ie8 lt-ie7"  lang="en-gb"> <![endif]-->
<!--[if IE 7]>         <html class="no-js lt-ie9 lt-ie8"  lang="en-gb"> <![endif]-->
<!--[if IE 8]>         <html class="no-js lt-ie9"  lang="en-gb"> <![endif]-->
<!--[if gt IE 8]><!--> <html class="no-js" lang="en-gb"> <!--<![endif]-->
    <head>
       <!-- <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> -->
		<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
        <jdoc:include type="head" />
This leads me to believe that the template used may not be compatible with Joomla! 3.7.4 and the PHP version used.

In the back-end make Protostar template as the Default template and check whether the site shows up.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged

webdizajncg
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Thu Aug 03, 2017 5:45 pm

Re: no site affter update

Post by webdizajncg » Sat Aug 05, 2017 12:20 pm

what i need to do .. i set default template show me site .. can i back to first version before update

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imanickam
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Re: no site affter update

Post by imanickam » Sat Aug 05, 2017 3:24 pm

If you have a back-up of your site before the upgrade, you could restore it.

I would suggest getting in touch with the template developer about this issue.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged

webdizajncg
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Thu Aug 03, 2017 5:45 pm

Re: no site affter update

Post by webdizajncg » Mon Aug 07, 2017 2:30 pm

problem its i dont have backup...
my back up is to second laptop but my hdd its die and i cant restore files from hdd..

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imanickam
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Re: no site affter update

Post by imanickam » Mon Aug 07, 2017 3:03 pm

If you do not have a back-up of the site before the update/upgrade, make sure to take a complete back-up of the site (both files and the database content) now.

After that, make your original template's style as the Default template style. In the Global Configuration set the Error Reporting to Maximum. Check the error messages displayed. It may provide some clue as to why the template is failing.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged

webdizajncg
Joomla! Fledgling
Joomla! Fledgling
Posts: 4
Joined: Thu Aug 03, 2017 5:45 pm

Re: no site affter update

Post by webdizajncg » Mon Aug 14, 2017 3:57 pm

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 32 bytes) in /home/adm79194/public_html/enter_new/plugins/system/helix/core/classes/lessc.inc.php on line 289

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imanickam
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Re: no site affter update

Post by imanickam » Mon Aug 14, 2017 4:15 pm

It looks like you have to increase the value of the current memory limit of 32MB.

Following lines of code are taken from a file php.ini from one of my host servers.

Code: Select all

; Maximum amount of memory a script may consume (128MB)
; http://php.net/memory-limit
memory_limit = 128M
You could edit the file php.ini (if not create one) and add the line as shown below:

Code: Select all

memory_limit = 64M
If needed, you could increase the limit later. Have the file php.ini in the directory where Joomla is installed.

Note: In some host server environment this file should be named as user.ini. Please check with your host service provider.

Alternatively, you could create (or edit) the file .htaccess and add the following line of code.

Code: Select all

php_value memory_limit 64M
If you could not increase the memory limit in your environment, suggest getting touch with the host service provider.
Ilagnayeru (MIG) Manickam | இளஞாயிறு மாணிக்கம்
Joomla! - Global Moderators Team | Joomla! Core - Tamil (தமிழ்) Translation Team Coordinator
Former Joomla! Translations Coordination Team Lead
Eegan - Support the poor and underprivileged


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