Browser blank after upgrade to 3.8.8

Need help upgrading your Joomla! website or converting to Joomla! 3.x?

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10.
Locked
TerraD
Joomla! Apprentice
Joomla! Apprentice
Posts: 10
Joined: Mon Jun 18, 2018 1:15 pm

Browser blank after upgrade to 3.8.8

Post by TerraD » Mon Jun 18, 2018 1:47 pm

Joomla proposed me to upgrade to version 3.8.8 - currently version 3.7.4 is installed. All components and plugins were up to date.

After I did the upgrade by means of the BE I got a bunch of Warnings:

Code: Select all

Warning
Refresh Manifest Cache failed: com_associations Extension is not currently installed.
Refresh Manifest Cache failed: com_fields Extension is not currently installed.
Refresh Manifest Cache failed: plg_content_fields Extension is not currently installed.
Refresh Manifest Cache failed: plg_editors-xtd_contact Extension is not currently installed.
Refresh Manifest Cache failed: plg_editors-xtd_fields Extension is not currently installed.
Refresh Manifest Cache failed: plg_editors-xtd_menu Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_calendar Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_checkboxes Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_color Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_editor Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_imagelist Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_integer Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_list Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_media Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_radio Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_sql Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_text Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_textarea Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_url Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_user Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_usergrouplist Extension is not currently installed.
Refresh Manifest Cache failed: plg_quickicon_phpversioncheck Extension is not currently installed.
Refresh Manifest Cache failed: plg_system_fields Extension is not currently installed.
Other information says:

Code: Select all

Database schema version (in #__schemas): 3.8.8-2018-05-18.
Update version (in #__extensions): 3.8.8.
Database driver: mysqli.
126 database changes were checked.
186 database changes did not alter table structure and were skipped.
The Browser display window remains blank and the Console Window in the browser displayed an HTTP Error 500 (and some text I did not record)
After using Extensions --> Manage --> Databases --> Fix, the Refresh Mainfest Cache failures are gone, the

Other information says:

Code: Select all

Database schema version (in #__schemas): 3.8.8-2018-05-18.
Update version (in #__extensions): 3.8.8.
Database driver: mysqli.
150 database changes were checked.
186 database changes did not alter table structure and were skipped.
After this the Browser display window remains blank and the Console Window remains empty! Page source shows:

Code: Select all

<div class="random-image">
How can I further debug this and what do I need to install 3.8.8?

User avatar
JAVesey
Joomla! Hero
Joomla! Hero
Posts: 2637
Joined: Tue May 14, 2013 1:21 pm
Location: Cardiff, Wales, UK
Contact:

Re: Browser blank after upgrade to 3.8.8

Post by JAVesey » Mon Jun 18, 2018 9:08 pm

TerraD wrote:After this the Browser display window remains blank and the Console Window remains empty! Page source shows:

Code: Select all

<div class="random-image">
How can I further debug this and what do I need to install 3.8.8?
There is a known issue with the Random Image module in Jv3.8.8; the quick-fix solution is to disable/stop using this module temporarily.

If you search on these Forums you will find a few threads about this and a solution.

HTH
John V
Cardiff, Wales, UK
Joomla 5.1.0 "live" site on PHP 8.2.15 and MariaDB 10.11.7
Joomla 5.1.0 on XAMMP for OSX with PHP 8.2.4 and MariaDB 10.4.28

TerraD
Joomla! Apprentice
Joomla! Apprentice
Posts: 10
Joined: Mon Jun 18, 2018 1:15 pm

Re: Browser blank after upgrade to 3.8.8

Post by TerraD » Tue Jun 19, 2018 2:50 pm

Thank you! Random Image is in fact running. I'll disable it an retry the upgrade, than apply the patch found here:
viewtopic.php?t=962226
and report about the result.

Probably too late for today...

TerraD
Joomla! Apprentice
Joomla! Apprentice
Posts: 10
Joined: Mon Jun 18, 2018 1:15 pm

Re: Browser blank after upgrade to 3.8.8

Post by TerraD » Thu Jun 28, 2018 6:00 am

Went back to 3.7.4.

Had no time yet to test 3.8.8 (now 3.8.10...) again.

TerraD
Joomla! Apprentice
Joomla! Apprentice
Posts: 10
Joined: Mon Jun 18, 2018 1:15 pm

Re: Browser blank after upgrade to 3.8.8 (now 3.8.10)

Post by TerraD » Tue Jul 03, 2018 10:17 am

I retried the update today. In the meantime there is the version 3.8.10 disponible and I directly upgraded to this build. The webpage updated without problems and no longer shows the white page.

However, I still had a ton of 'Warning' messages. Is that normal?

Code: Select all

Warning
Refresh Manifest Cache failed: com_associations Extension is not currently installed.
Refresh Manifest Cache failed: com_fields Extension is not currently installed.
Refresh Manifest Cache failed: plg_content_fields Extension is not currently installed.
Refresh Manifest Cache failed: plg_editors-xtd_contact Extension is not currently installed.
Refresh Manifest Cache failed: plg_editors-xtd_fields Extension is not currently installed.
Refresh Manifest Cache failed: plg_editors-xtd_menu Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_calendar Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_checkboxes Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_color Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_editor Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_imagelist Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_integer Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_list Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_media Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_radio Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_sql Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_text Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_textarea Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_url Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_user Extension is not currently installed.
Refresh Manifest Cache failed: plg_fields_usergrouplist Extension is not currently installed.
Refresh Manifest Cache failed: plg_quickicon_phpversioncheck Extension is not currently installed.
Refresh Manifest Cache failed: plg_system_fields Extension is not currently installed.
Do I need to do anything?

User avatar
leolam
Joomla! Master
Joomla! Master
Posts: 20652
Joined: Mon Aug 29, 2005 10:17 am
Location: Netherlands/ Germany/ S'pore/Bogor/ North America
Contact:

Re: Browser blank after upgrade to 3.8.8

Post by leolam » Wed Jul 04, 2018 5:46 pm

Not a big issue me think ad your update seems ok...Just go to Extensions-->manage-->discover and install all that is missing.

Go to Extensions-->manage-->database and if anything shows up hit the 'fix" button

Refresh browser and Joomla cache and you should no longer see these warnings...no worries

Leo 8)
Joomla's #1 Professional Services Provider:
#Joomla Professional Support: https://gws-desk.com -
#Joomla Specialized Hosting Solutions: https://gws-host.com -

TerraD
Joomla! Apprentice
Joomla! Apprentice
Posts: 10
Joined: Mon Jun 18, 2018 1:15 pm

Re: Browser blank after upgrade to 3.8.8

Post by TerraD » Tue Jul 10, 2018 1:45 pm

Thank you for this support! Your recommendation worked smoothly!


Locked

Return to “Migrating and Upgrading to Joomla! 3.x”