Internal Server Error in media after upgrading to 3.8.10

[mozaffar_amin]

After upgrading to 3.8.10 When I go to media, By clicking on any directory which contains image file it shows me Internal Server Error.

[wojsmol]

Hi mozaffar_amin
1. Run viewtopic.php?f=714&t=793531 and post the results.
2. Temporary set Error Reporting to Maximum in Global Configuration and post the displayed error.

[mozaffar_amin]

Joomla! Instance :: Joomla! 3.8.10-Stable (Amani) 26-June-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.8
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 1 | .htaccess/web.config: Yes | GZip: 0 | Cache: 0 | CacheTime: 1 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 60 | Session handler: database | Shared sessions: 0 | SSL: 0 | Error Reporting: default | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 1 | dbConnection Type: mysqli | PHP Supports J! 3.8.10: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-696.20.1.el6.x86_64 | Technology: x86_64 | Web Server: Apache/2 | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 17.07 GiB |

PHP Configuration :: Version: 7.1.15 | PHP API: fpm-fcgi | Session Path Writable: No | Display Errors: | Error Reporting: 22527 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: /home/sepcam/:/tmp/:/var/tmp/:/usr/local/php71/lib/:/usr/local/php54/lib/:/usr/local/php55/lib/:/usr/local/php56/lib/:/usr/local/php70/lib/:/usr/local/php71/lib/:/usr/local/lib/php/ | Uploads: 1 | Max. Upload Size: 64M | Max. POST Size: 64M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Version: 5.7.20 (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 25.40 MiB | #of Tables:  178

PHP Extensions :: Core (7.1.15) | date (7.1.15) | libxml (7.1.15) | openssl (7.1.15) | pcre (7.1.15) | sqlite3 (7.1.15) | zlib (7.1.15) | bcmath (7.1.15) | calendar (7.1.15) | ctype (7.1.15) | curl (7.1.15) | dom (20031129) | fileinfo (1.0.5) | filter (7.1.15) | ftp (7.1.15) | gd (7.1.15) | gettext (7.1.15) | hash (1.0) | iconv (7.1.15) | intl (1.1.0) | json (1.5.0) | mbstring (7.1.15) | mcrypt (7.1.15) | SPL (7.1.15) | session (7.1.15) | standard (7.1.15) | PDO (7.1.15) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | pdo_sqlite (7.1.15) | Phar (2.0.2) | posix (7.1.15) | Reflection (7.1.15) | pdo_mysql (7.1.15) | SimpleXML (7.1.15) | soap (7.1.15) | sockets (7.1.15) | mysqli (7.1.15) | tokenizer (7.1.15) | xml (7.1.15) | xmlreader (7.1.15) | xmlwriter (7.1.15) | xsl (7.1.15) | zip (1.13.5) | cgi-fcgi () | SourceGuardian (11.1.5) | Zend Engine (3.1.0) |
Potential Missing Extensions ::
Disabled Functions :: exec | passthru | shell_exec | system | popen | curl_multi_exec | parse_ini_file | show_source | proc_open |

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No

Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::

Database statistics :: Uptime: 191154 | Threads: 1 | Questions: 723259 | Slow queries: 0 | Opens: 105902 | Flush tables: 1 | Open tables: 1994 | Queries per second avg: 3.783 |

Components :: SITE ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_[youtube]_TITLE (2.6.29) 1 | WF_AGGREGATOR_VINE_TITLE (2.6.29) 1 | WF_AGGREGATOR_DAILYMOTION_TITL (2.6.29) 1 | WF_AGGREGATOR_VIMEO_TITLE (2.6.29) 1 | WF_LINK_SEARCH_TITLE (2.6.29) 1 | WF_FILESYSTEM_JOOMLA_TITLE (2.6.29) 1 | WF_LINKS_JOOMLALINKS_TITLE (2.6.29) 1 | WF_POPUPS_WINDOW_TITLE (2.6.29) 1 | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.29) 1 | WF_IMGMANAGER_TITLE (2.6.29) 1 | WF_LINK_TITLE (2.6.29) 1 | WF_SPELLCHECKER_TITLE (2.6.29) 1 | WF_TEXTCASE_TITLE (2.6.29) 1 | WF_ANCHOR_TITLE (2.6.29) 1 | WF_LISTS_TITLE (2.6.29) 1 | WF_HR_TITLE (2.6.29) 1 | WF_FORMATSELECT_TITLE (2.6.29) 1 | WF_EMOTIONS_TITLE (2.6.29) 1 | WF_ARTICLE_TITLE (2.6.29) 1 | WF_CHARMAP_TITLE (2.6.29) 1 | WF_MEDIA_TITLE (2.6.29) 1 | WF_CLEANUP_TITLE (2.6.29) 1 | WF_VISUALBLOCKS_TITLE (2.6.29) 1 | WF_DIRECTIONALITY_TITLE (2.6.29) 1 | WF_FONTCOLOR_TITLE (2.6.29) 1 | WF_TABLE_TITLE (2.6.29) 1 | WF_FONTSIZESELECT_TITLE (2.6.29) 1 | WF_VISUALCHARS_TITLE (2.6.29) 1 | WF_NONBREAKING_TITLE (2.6.29) 1 | WF_AUTOSAVE_TITLE (2.6.29) 1 | WF_FULLSCREEN_TITLE (2.6.29) 1 | WF_BROWSER_TITLE (2.6.29) 1 | WF_KITCHENSINK_TITLE (2.6.29) 1 | WF_FONTSELECT_TITLE (2.6.29) 1 | WF_CONTEXTMENU_TITLE (2.6.29) 1 | WF_SOURCE_TITLE (2.6.29) 1 | WF_STYLESELECT_TITLE (2.6.29) 1 | WF_SEARCHREPLACE_TITLE (2.6.29) 1 | WF_PREVIEW_TITLE (2.6.29) 1 | WF_STYLE_TITLE (2.6.29) 1 | WF_LAYER_TITLE (2.6.29) 1 | WF_PRINT_TITLE (2.6.29) 1 | WF_INLINEPOPUPS_TITLE (2.6.29) 1 | WF_CLIPBOARD_TITLE (2.6.29) 1 | WF_XHTMLXTRAS_TITLE (2.6.29) 1 |

Components :: ADMIN ::
Core :: com_search (3.0.0) 1 | com_login (3.0.0) 1 | com_tags (3.1.0) 1 | com_joomlaupdate (3.6.2) 1 | com_contenthistory (3.2.0) 1 | com_installer (3.0.0) 1 | com_menus (3.0.0) 1 | com_categories (3.0.0) 1 | com_finder (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_plugins (3.0.0) 1 | com_fields (3.7.0) 1 | com_media (3.0.0) 1 | com_ajax (3.2.0) 1 | com_templates (3.0.0) 1 | com_banners (3.0.0) 1 | com_content (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_admin (3.0.0) 1 | com_redirect (3.0.0) 1 | com_cache (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_users (3.0.0) 1 | com_languages (3.0.0) 1 | com_associations (3.7.0) 1 | com_newsfeeds (3.0.0) 1 | com_modules (3.0.0) 1 | com_messages (3.0.0) 1 |
3rd Party:: RSFirewall! (2.11.18) 1 | com_rsseo (1.20.16) 1 | Akeeba (6.1.0) 1 | COM_JCE (2.6.29) 1 | JCH Optimize (5.2.3) 1 | AcyMailing (5.8.0) 1 | AcyMailing : Statistics Plugin (3.7.0) 1 | AcyMailing Tag : Subscriber in (5.10.1) 1 | AcyMailing Module (3.7.0) 1 | AcyMailing Template Class Repl (5.10.1) 1 | AcyMailing : (auto)Subscribe d (5.10.1) 1 | AcyMailing Tag : Joomla User I (5.10.1) 1 | AcyMailing : share on social n (1.0.0) 1 | AcyMailing Tag : Website links (3.7.0) 1 | AcyMailing : trigger Joomla Co (3.7.0) 1 | AcyMailing JCE integration (5.10.1) 1 | AcyMailing table of contents g (1.0.0) 1 | AcyMailing Tag and filter : Co (3.7.2) 1 | AcyMailing Tag and filter : Co (3.7.2) 1 | AcyMailing Editor (5.10.1) 1 | AcyMailing Tag : Manage the Su (5.10.1) 1 | AcyMailing Tag : Date / Time (5.10.1) 1 | AcyMailing Manage text (1.0.0) 1 | AcyMailing Tag : content inser (3.7.0) 1 | JAMEGAFILTER (1.1.2) 1 | J2Store (3.3.1) 1 |

Modules :: SITE ::
Core :: mod_articles_category (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_articles_popular (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_banners (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_users_latest (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 |
3rd Party:: AcyMailing Module (3.7.0) 1 | mod_j2products (1.2) 0 | J2Store Categories (1.4) 1 | J2Store Products search module (1.6) 1 | mod_j2products (1.18) 0 | J2Store Currency (1.0) 1 | JA Megafilter Module (1.0.2) 1 | J2 Store Cart (1.0) 1 | mod_j2store_products (3.5) 0 |

Modules :: ADMIN ::
Core :: mod_submenu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_version (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_custom (3.0.0) 1 | mod_login (3.0.0) 1 | mod_title (3.0.0) 1 | mod_status (3.0.0) 1 | mod_popular (3.0.0) 1 |
3rd Party:: J2 Store Orders (1.0) 1 | J2 Store Chart (1.0) 1 | mod_quickcachecleaning (3.2.1) 1 | J2 Store Stats Mini (1.0) 1 | J2Store Administrator Menu (1.0) 1 | J2 Store Stats (1.0) 1 | RSFirewall! Control Panel Modu (1.4.0) 1 |

Plugins :: SITE ::
Core :: plg_content_emailcloak (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_search_content (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (1.1.1) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_cache (3.0.0) 0 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 |
3rd Party:: plg_content_jce (2.6.29) 1 | Content - J2Store (1.0) 1 | Dynamic Open Graph Tags (1.0) 1 | plg_content_phoca_open_graph (3.1.2) 1 | plg_extension_jce (2.6.29) 1 | plg_rsseo_j2store (1.0.0) 1 | Diagnostics Tool (1.0) 1 | Zarinpal (0.0.1) 1 | Money Order (1.0) 0 | Currency Exchange Rates - Goog (1.0.1) 1 | Standard Shipping methods (1.0) 1 | Paymill (1.2) 0 | Report - Sales (1.33) 0 | Free Shipping (1.1) 1 | Product Compare (1.8) 1 | Report Products (1.2) 1 | Paypal Standard for J2Store (3.18) 0 | Bank transfer (1.0) 1 | Image popup (1.11) 1 | Social Media (1.6) 1 | Cash on Delivery (1.0) 1 | Flexible Variable (1.0.0) 1 | SagePay Direct (2.4) 0 | Report Itemised (1.0) 1 | Localization Data for J2Store (1.0) 0 | plg_editors_jce (2.6.29) 1 | plg_editors_tinymce (4.5.8) 1 | plg_editors_codemirror (5.38.0) 1 | AcyMailing Editor (5.10.1) 1 | Search - J2Store (1.0) 1 | plg_installer_jce (2.6.29) 1 | plg_installer_rsseo (1.0.0) 1 | plg_installer_rsfirewall (1.0.0) 1 | plg_fields_mediajce (2.6.29) 1 | plg_quickicon_jce (2.6.29) 1 | plg_quickicon_akeebabackup (1.0) 1 | AcyMailing Tag : Website links (3.7.0) 1 | AcyMailing Manage text (1.0.0) 1 | AcyMailing Template Class Repl (5.10.1) 1 | AcyMailing Tag : Manage the Su (5.10.1) 1 | AcyMailing Tag : Joomla User I (5.10.1) 1 | AcyMailing Tag : Date / Time (5.10.1) 1 | AcyMailing Tag : content inser (3.7.0) 1 | AcyMailing Tag : Subscriber in (5.10.1) 1 | AcyMailing : trigger Joomla Co (3.7.0) 1 | AcyMailing : share on social n (1.0.0) 1 | AcyMailing Tag and filter : Co (3.7.2) 1 | AcyMailing Tag and filter : Co (3.7.2) 1 | AcyMailing table of contents g (1.0.0) 1 | AcyMailing : Statistics Plugin (3.7.0) 1 | plg_system_jce (2.6.29) 1 | plg_system_rsseo (1.5.0) 1 | AcyMailing JCE integration (5.10.1) 1 | System - J2Store (2.0) 1 | AcyMailing : (auto)Subscribe d (5.10.1) 1 | Site Faster (1.0.1) 1 | T3 Framework (2.6.6) 1 | System - RSFirewall! Active Sc (1.4.0) 1 | PLG_SYS_ADMINEXILE (3.16.3) 1 | System - J2Store Canonical (1.2) 1 | PLG_SYSTEM_AKEEBAUPDATECHECK_T (1.1) 1 | System - J2Page Cache (1.0) 1 | plg_system_phoca_open_graph (3.0.4) 1 | PLG_SYSTEM_JCH_OPTIMIZE (5.2.3) 0 | PLG_LAZYLOADFORJOOMLA (3.4.0) 0 | PLG_SYSTEM_BACKUPONUPDATE_TITL (3.7) 1 | plg_quickcachecleaning (3.2.1) 1 | JA Filter Plugin - J2Store (1.0.7) 1 | J2Store User Register (1.1) 0 | Finder - J2Store (1.0) 1 |

Templates :: SITE :: XXX (1.0) 1 | Social Media (1.1) 1 | beez3 (3.1.0) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

[mozaffar_amin]

Setting "Error Reporting" to Maximum does not show anything because it shows 500 Internal server error

[wojsmol]

Hi
Session Path Writable: No - this must be fixed, contact your hosting about this. Regarding error 500 check server logs for any related errors.

[mozaffar_amin]

I changed the settings and now it's writable. What can I do?

[mozaffar_amin]

SOLVED: I have made a local copy of whole site and in local error was descriptive (instead of 500 internal server error). The problem was two plugins:
1) Phoca System Open Graph
2) Phoca Content Open Graph

I removed them and all thins are working properly now.

[wojsmol]

Hi
Please post precise errors is passible.