can't update from 3.5.1 to 3.6.5 Topic is solved

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themhz
Joomla! Apprentice
Joomla! Apprentice
Posts: 15
Joined: Tue Feb 15, 2011 12:27 pm

can't update from 3.5.1 to 3.6.5

Post by themhz » Mon Sep 17, 2018 1:43 pm

Hello I am trying to make an update from a joomla v3.5.1 to 3.6.5 and I it doesn't happen. I click update to 3.6.5 then I click write files directly and finally I get the following error from firebug, index.php?option=com_joomlaupdate&task=update.install&137c5b8b79211f82f7244f9212e0c9f5=1:29 Uncaught TypeError: window.pingExtract is not a function
at HTMLDocument.<anonymous> (index.php?option=com_joomlaupdate&task=update.install&137c5b8b79211f82f7244f9212e0c9f5=1:29)
at j (jquery.min.js:2)
at Object.fireWith [as resolveWith] (jquery.min.js:2)
at Function.ready (jquery.min.js:2)
at HTMLDocument.J (jquery.min.js:2).

I need some assistance.

I just downloaded the FPA and run it on my computer directory where my website is living and I get the following results:

Notice that this is localhost.
Forum Post Assistant (v1.4.3 (Frosty)) : 17th September 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.5.1-Stable (Unicorn) 05-April-2016
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.5
Configuration Options :: Offline: 0 | SEF: 0 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: No | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 0 | Error Reporting: none | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 1 | dbConnection Type: mysqli | PHP Supports J! 3.5.1: Yes | Database Credentials Present: Password missing |

Host Configuration :: OS: Windows NT | OS Version: 10.0 | Technology: AMD64 | Web Server: Apache/2.4.23 (Win64) PHP/7.0.10 | Encoding: gzip, deflate, br | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 34.78 GiB |

PHP Configuration :: Version: 7.0.10 | PHP API: apache2handler | Session Path Writable: Yes | Display Errors: 1 | Error Reporting: 32767 | Log Errors To: c:/wamp64/logs/php_error.log | Last Known Error: 12th September 2018 06:52:41. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 20M | Max. POST Size: 24M | Max. Input Time: 60 | Max. Execution Time: 120 | Memory Limit: 128M

Database Configuration :: Version: 5.7.14 (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 241ae00989d1995ffcbbf63d579943635faf9972 $) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 12.44 MiB | #of Tables:  135
Detailed Environment :: wrote:PHP Extensions :: Core (7.0.10) | bcmath (7.0.10) | calendar (7.0.10) | ctype (7.0.10) | date (7.0.10) | filter (7.0.10) | hash (1.0) | iconv (7.0.10) | json (1.4.0) | mcrypt (7.0.10) | SPL (7.0.10) | pcre (7.0.10) | Reflection (7.0.10) | session (7.0.10) | standard (7.0.10) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 241ae00989d1995ffcbbf63d579943635faf9972 $) | tokenizer (7.0.10) | zip (1.13.4) | zlib (7.0.10) | libxml (7.0.10) | dom (20031129) | PDO (7.0.10) | bz2 (7.0.10) | SimpleXML (7.0.10) | xml (7.0.10) | wddx (7.0.10) | xmlreader (7.0.10) | xmlwriter (7.0.10) | apache2handler () | openssl (7.0.10) | curl (7.0.10) | com_dotnet (7.0.10) | fileinfo (1.0.5) | gd (7.0.10) | gettext (7.0.10) | gmp (7.0.10) | intl (1.1.0) | imap (7.0.10) | ldap (7.0.10) | mbstring (7.0.10) | exif (1.4 $Id: 8bdc0c8f27c2c9dd1f7551f1f9fe3ab57a06a4b1 $) | mysqli (7.0.10) | Phar (2.0.2) | pdo_mysql (7.0.10) | pdo_sqlite (7.0.10) | soap (7.0.10) | sockets (7.0.10) | sqlite3 (0.7-dev) | xmlrpc (7.0.10) | xsl (7.0.10) | Zend OPcache (7.0.10) | xdebug (2.4.1) | Zend Engine (3.0.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No

Apache Modules :: core | mod_win32 | mpm_winnt | http_core | mod_so | mod_access_compat | mod_actions | mod_alias | mod_allowmethods | mod_asis | mod_auth_basic | mod_auth_digest | mod_authn_core | mod_authn_file | mod_authz_core | mod_authz_groupfile | mod_authz_host | mod_authz_user | mod_autoindex | mod_cache | mod_cache_disk | mod_cgi | mod_deflate | mod_dir | mod_env | mod_file_cache | mod_headers | mod_include | mod_isapi | mod_log_config | mod_mime | mod_negotiation | mod_rewrite | mod_setenvif | mod_userdir | mod_vhost_alias | mod_php7 | Apache/2.4.23 (Win64) PHP/7.0.10 |
Potential Missing Modules :: mod_expires | mod_security | mod_evasive | mod_dosevasive | mod_ssl | mod_qos | mod_userdir |
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (777) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: administrator/ (777) | administrator/cache/ (777) | administrator/components/ (777) | administrator/components/com_admin/ (777) | administrator/components/com_admin/controllers/ (777) | administrator/components/com_admin/helpers/ (777) | administrator/components/com_admin/helpers/html/ (777) | administrator/components/com_admin/models/ (777) | administrator/components/com_admin/models/forms/ (777) | administrator/components/com_admin/postinstall/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 51514 | Threads: 1 | Questions: 1203 | Slow queries: 0 | Opens: 387 | Flush tables: 1 | Open tables: 367 | Queries per second avg: 0.023 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 |
3rd Party:: tcpdf (1.0.0) 1 | tcpdf (1.0.2) 1 | ECB Currency Converter (1.0) 1 | VIRTUEMART (-) 1 | VirtueMart_allinone (-) 1 | plg_vm_route (2.5.0) 1 | VM Payment - eway (3.2.14) 1 | eway (3.2.14) 1 | VirtueMart_allinone (-) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_pricerange (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: Easy Like and Share (3.11) 1 | Facebook Like Box Widget (1.0) 1 | Slideshow CK (1.4.54) 1 | SP Accordion module (2.8.0) 1 | mod_virtuemart_cart (3.2.14) 1 | mod_virtuemart_category (3.2.14) 1 | mod_virtuemart_currencies (3.2.14) 1 | mod_virtuemart_manufacturer (3.2.14) 1 | mod_virtuemart_product (3.2.14) 1 | mod_virtuemart_search (3.2.14) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: VirtueMart Administrator Menu (3.2.14) 1 |

Plugins :: SITE ::
Core :: plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_installer_webinstaller (1.1.1) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 |
3rd Party:: Content - Easy Like and Share (3.11) 0 | plg_editors_codemirror (5.12) 1 | plg_editors_tinymce (4.3.3) 1 | Search - VirtueMart (3.2.14) 1 | AMAZON (3.2.14) 1 | System - Easy Like and Share (3.11) 0 | VM Framework Loader during Plu (1.0) 1 | System - VM OG Meta Tag (3.0) 1 | VM - Calculation Avalara Tax (3.2.14) 1 | plgvm_specification (3.2.14) 1 | VMCustom - textinput (3.2.14) 1 | Alphabank (3.0.16) 1 | AMAZON (3.2.14) 1 | Authorize.net AIM (3.2.14) 1 | Heidelpay (16.11.07) 1 | Klarna (3.2.14) 1 | Klarna Checkout (3.2.14) 1 | VM Payment - klikandpay (3.2.14) 1 | VM Payment - Paybox (3.2.14) 0 | PayPal (3.2.14) 1 | realex_hpp_api (3.2.14) 1 | Skrill (3.2.14) 1 | Sofort (3.2.14) 1 | Sofort Ideal (3.2.14) 1 | Standard (3.2.14) 1 | 2Checkout (3.2.14) 1 | By weight, ZIP and countries (3.2.14) 1 | Realex_hpp_api (3.2.14) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | horme_3 (1.2.1) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |

User avatar
leolam
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Posts: 20652
Joined: Mon Aug 29, 2005 10:17 am
Location: Netherlands/ Germany/ S'pore/Bogor/ North America
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Re: can't update from 3.5.1 to 3.6.5

Post by leolam » Tue Sep 18, 2018 4:41 am

Manually upgrade Joomla https://docs.joomla.org/Updating_Joomla_(Manual_Method) and than run the script as posted by Michael Babker https://gist.github.com/mbabker/d7bfb4e ... 3607f89281

Leo 8)
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AMurray
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Re: can't update from 3.5.1 to 3.6.5

Post by AMurray » Thu Sep 20, 2018 9:28 pm

I thought there might be issues that the FPA highlighted such as "Database password missing" (but on a second look, that might make sense on localhost if the site is not live ??? ).

The permissions are shown as 777 but since your hosting is Windows this doesn't matter as CHMOD is a Unix/Linux specific function

Make sure your third party extensions are updated.
Regards - A Murray
General Support Moderator

themhz
Joomla! Apprentice
Joomla! Apprentice
Posts: 15
Joined: Tue Feb 15, 2011 12:27 pm

Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Sat Sep 22, 2018 7:19 pm

can I see some logs of why the update is failing somewhere? thanks for your reply

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Sat Sep 22, 2018 7:36 pm

Max. Upload Size: 20M | Max. POST Size: 24M ... set both 64M
What stack you using for localhost?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

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Per Yngve Berg
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Re: can't update from 3.5.1 to 3.6.5

Post by Per Yngve Berg » Sat Sep 22, 2018 7:57 pm

The log is administrator/logs/joomla-update.php

php 7.0 is EOL in December. Upgrade to 7.2

Set a database password.

mod_ssl is missing. Is the updates sites https?

The Mysql client is 5.0, while the database is 5.7

I don't know why it fails with a JS error. Try using Chrome browser instead of Firefox.

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Sat Sep 22, 2018 9:02 pm

By default there is no password for database user on localhost.
Firefox works OK with localhost.
The stack used is probably the problem. imho wamp is best.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

themhz
Joomla! Apprentice
Joomla! Apprentice
Posts: 15
Joined: Tue Feb 15, 2011 12:27 pm

Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Sun Sep 23, 2018 1:36 am

I am using wamp on a windows 10 machine just for development purposes

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Sun Sep 23, 2018 9:33 am

Installed J3.5.1 on localhost on wamp php 7.0.23
Installed but /administrator No Avail
Changed to php 7.1.9 /administrator No Avail
Changed to php 5.6.31 Logged in /administrator
Navigated to Components >>> Joomla update
Updated to 3.6.5 Full Success (cleanup required re login)

Addendum
To add a different php version

Download the zip of thread safe version of the php you want from https://windows.php.net/download
Extract all files in a new folder e.g. : C:/wamp/bin/php/php5.4.13/
Copy the wampserver.conf from another php folder (like php/php5.2.8/) to the new folder
Rename php.ini-development file to phpForApache.ini
Done ! Restart WampServer (>Right Mouseclick on trayicon >Exit)
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

themhz
Joomla! Apprentice
Joomla! Apprentice
Posts: 15
Joined: Tue Feb 15, 2011 12:27 pm

Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Fri Sep 28, 2018 9:54 am

I changed php version on the server but now I am getting an ajax error. I ran the FPA on my server to see if its the localhost the problem. This is the result of the FPA. I still cant update the site
Forum Post Assistant (v1.4.3 (Frosty)) : 28th September 2018 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.5.1-Stable (Unicorn) 05-April-2016
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.5
Configuration Options :: Offline: 0 | SEF: 1 | SEF Suffix: 0 | SEF ReWrite: 0 | .htaccess/web.config: Yes | GZip: 0 | Cache: 0 | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: 0 | FTP Layer: 0 | Proxy: 0 | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: N/A | SSL: 2 | Error Reporting: none | Site Debug: 0 | Language Debug: 0 | Default Access: 1 | Unicode Slugs: 0 | dbConnection Type: mysqli | PHP Supports J! 3.5.1: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-714.10.2.lve1.5.17.1.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 77.77 GiB |

PHP Configuration :: Version: 5.4.45 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 20M | Max. POST Size: 20M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 256M

Database Configuration :: Version: 5.5.5-10.2.17-MariaDB-cll-lve (Client:mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $) | Host: --protected-- (--protected--) | Localhost: Yes | Collation: latin1_swedish_ci (Character Set: latin1) | Database Size: 13.41 MiB | #of Tables:  135
Detailed Environment :: wrote:PHP Extensions :: Core (5.4.45) | date (5.4.45) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | filter (0.11.0) | hash (1.0) | Reflection ($Id: f6367cdb4e3f392af4a6d441a6641de87c2e50c4 $) | SPL (0.2) | session () | standard (5.4.45) | litespeed () | bcmath () | bz2 () | ctype () | curl () | dba () | dom (20031129) | enchant (1.1.0) | mbstring () | fileinfo (1.0.5) | ftp () | gd () | gettext () | iconv () | imap () | intl (1.1.0) | json (1.2.1) | ldap () | exif (1.4 $Id: 05041c5f0094cb46d9b516bd624d593b90cc38f9 $) | mcrypt () | mysqlnd (mysqlnd 5.0.10 - 20111026 - $Id: c85105d7c6f7d70d609bb4c000257868a40840ab $) | mysql (1.0) | mysqli (0.1) | odbc (1.0) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | PDO_ODBC (1.0.1) | pdo_pgsql (1.0.2) | pdo_sqlite (1.0.1) | pgsql () | Phar (2.0.1) | posix () | pspell () | shmop () | SimpleXML (0.1) | snmp (0.1) | soap () | sockets () | SourceGuardian (11.2) | sqlite3 (0.7) | sysvmsg () | sysvsem () | sysvshm () | tokenizer (0.1) | xml () | wddx () | xmlreader (0.1) | xmlrpc (0.51) | xmlwriter (0.1) | xsl (0.1) | zip (1.11.0) | mhash () | ionCube Loader () | Zend Engine (2.4.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: No | Server SU: No | PHP SU: No | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (777) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: logs/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 1807406 | Threads: 49 | Questions: 319886489 | Slow queries: 0 | Opens: 656750 | Flush tables: 1 | Open tables: 2000 | Queries per second avg: 176.986 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.0.0) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 |
3rd Party:: tcpdf (1.0.0) 1 | tcpdf (1.0.2) 1 | ECB Currency Converter (1.0) 1 | VIRTUEMART (-) 1 | VirtueMart_allinone (-) 1 | VirtueMart_allinone (-) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_pricerange (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: Easy Like and Share (3.11) 1 | Facebook Like Box Widget (1.0) 1 | Slideshow CK (1.4.29) 1 | SP Accordion module (2.8.0) 1 | mod_virtuemart_cart (3.4.0) 1 | mod_virtuemart_category (3.4.0) 1 | mod_virtuemart_currencies (3.4.0) 1 | mod_virtuemart_manufacturer (3.4.0) 1 | mod_virtuemart_product (3.4.0) 1 | mod_virtuemart_search (3.4.0) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: VirtueMart Administrator Menu (3.4.0) 1 |

Plugins :: SITE ::
Core :: plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_installer_webinstaller (1.1.1) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 |
3rd Party:: Content - Easy Like and Share (3.11) 0 | plg_editors_codemirror (5.12) 1 | plg_editors_tinymce (4.3.3) 1 | Search - VirtueMart (3.4.0) 1 | AMAZON (3.4.0) 1 | System - Easy Like and Share (3.11) 0 | System - VM OG Meta Tag (3.0) 1 | VM Framework Loader during Plu (1.0) 1 | VM - Calculation Avalara Tax (3.4.0) 1 | plgvm_specification (3.4.0) 1 | VMCustom - textinput (3.4.0) 1 | Alphabank (3.0.16) 1 | AMAZON (3.4.0) 1 | Authorize.net AIM (3.4.0) 1 | Heidelpay (16.11.07) 1 | Klarna (3.4.0) 1 | Klarna Checkout (3.4.0) 1 | VM Payment - klikandpay (3.4.0) 1 | VM Payment - Paybox (3.4.0) 0 | PayPal (3.4.0) 1 | realex_hpp_api (3.4.0) 1 | Skrill (3.4.0) 1 | Sofort (3.4.0) 1 | Sofort Ideal (3.4.0) 1 | Standard (3.4.0) 1 | 2Checkout (3.4.0) 1 | By weight, ZIP and countries (3.4.0) 1 | Realex_hpp_api (3.4.0) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | horme_3 (1.2.1) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |
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themhz
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Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Fri Sep 28, 2018 11:03 am

even when I use ftp I get the same ajax error

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Fri Sep 28, 2018 11:24 am

Is it ubuntu on localhost?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

themhz
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Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Fri Sep 28, 2018 11:32 am

on my localhost its windows and wamp stack but I tried it on the server where its shared hosting and I dont know. I tried every php version from 5 to 7+ but I still get the same ajax error.. I posted the screenshot

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Fri Sep 28, 2018 11:58 am

I updated on wamp localhost as previously described. Perhaps it's a 3rd party extensions causing a problem?

Try
1. Delete the folders/files and install Joomla3.5.1 to a new database ... edit the configuration.php to connect to the original database and update (then update to the latest version).

2. If the database updates with the fresh Joomla files then the 3rd party files can easily be recreated. Delete the folders/files again ... install the latest Joomla to another new database and install the 3rd party extensions.

3. Connect the configuration.php to the original (now updated database). You now have an updated site with fresh Joomla and 3rd party files.

btw
Was the original install a Joomla full package or 3rd party install (Template install/quick install etc.) ?
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

themhz
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Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Tue Oct 02, 2018 1:18 pm

Thank you for the reply.
Which files and folders are you referring to? I have virtuemart installed and it has products with images in it. I don't want to recreated every single product and image again.
The template is horme_3 in the front end and I touched it.
In the back end its protostar-default haven't touched it.

If I understood correctly you are telling me to act in 3 steps?
1. Make a fresh installation of joomla 3.5.1 and redirect the database to the old one from configuration.php and make the update. It did succeed.

step 2 I am lost. I cant reinstall each and every product again in virtuemart. If I reinstall vm everything will be lost all my configurations and payment methods.

themhz
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Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Tue Oct 02, 2018 2:40 pm

I found the issue. I checked the url that was used to do the update and it was calling

../administrator/components/com_joomlaupdate/restore.php

But I was getting an error file not found. I checked my folder but I saw a file with the name restoration.php not restore.php. I downloaded the Joomla! 3.5.1 Full Package (.zip) again and checked to see if something was corrupted. I found that the file was supposed to be named restore.php and it was indeed in the zip file I downloaded. I just copied the file and everything worked. Also I need to mention that in my localhost I removed the .htaccess

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Tue Oct 02, 2018 2:43 pm

You could have cherry picked the files to delete thus leaving the images.
Ah you found the error. Perhaps the misnamed file because Joomla was originally installed using a 3rd party install? Anyway you found the error.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

themhz
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Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Tue Oct 02, 2018 7:49 pm

oh no! and when I did the same thing on my server it finished the update with an error. Error displaying the error page: Class 'JFactory' not found: Class 'JFactory' not found. And the website stopped completely.

themhz
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Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Tue Oct 02, 2018 8:53 pm

I fixed it again. I just uploaded the folder "libraries" from my localhost update to the server and it worked. Thank you guys.

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Tue Oct 02, 2018 9:15 pm

Components >>> Joomla update ... search for updates ... reinstall core files. That will make doubly sure you have all the correct files.
Extensions >>> Manage >>> Discover
and
Extensions >>> Manage >>> Database
Belt and Bracers ;)
Don't forget https://extensions.joomla.org/extension/akeeba-backup/
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

themhz
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Re: can't update from 3.5.1 to 3.6.5

Post by themhz » Wed Oct 03, 2018 2:41 am

Ok I did that as well, everything seems to work just fine. I have heard about the akeeba, but I am not sure how it works. I will check it out.
Thank you for your time.

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Webdongle
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Re: can't update from 3.5.1 to 3.6.5

Post by Webdongle » Wed Oct 03, 2018 3:12 am

Akeeba packs the files, database and an installer into one file.

That file is unpacked with Kickstart.
Then the installer runs.
It installs like Joomla and creates your database tables.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

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Re: can't update from 3.5.1 to 3.6.5

Post by leolam » Wed Oct 03, 2018 3:25 am

See video tutorials at Akeebabackup https://www.akeebabackup.com/videos/121 ... ackup.html

Leo 8)
Joomla's #1 Professional Services Provider:
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