Menu links stopped working after update to 3.9.2

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jwmayo
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Joined: Sat Apr 03, 2010 9:01 pm

Menu links stopped working after update to 3.9.2

Post by jwmayo » Wed Jan 16, 2019 2:30 am

I just updated from 3.9.1 to 3.9.2 and none of the menu links work. I keep getting a 404 error. I copied and pasted the link from the menu

This is the link
https://jwmc-llc.com/index.php?option=c ... blog&id=42

This is the response

https://jwmc-llc.com/index.php?error=404&itemId=99999

Any help would be greatly appreciated.

Thanks in advance.

Joe
Last edited by toivo on Wed Jan 16, 2019 6:55 am, edited 1 time in total.
Reason: mod note: split from someone else's topic - please create your own topics in the future

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pe7er
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Re: Menu links stopped working after update to 3.9.2

Post by pe7er » Wed Jan 16, 2019 7:47 am

Did you create a backup before updating?
Before trying to solve the issue, make sure you have a backup (eg using Akeeba Backup)

I would test with:
1. SEF OFF (Global Configuration > Search Engine Friendly URLs: OFF)
2. SEF ON + Use URL Rewriting OFF
3. Check if you have a .htaccess file in the root of your site, and compare it with an original Joomla .htaccess (htaccess.txt)
4. Content > Articles > Options ( button on the far upper right) > "Integration" tab > what does "URL Routing" say? Legacy or Modern?
If "Modern" > what does "Remove IDs from URLs" say? Yes/No?
Test with different settings

Furthermore:
Which 3rd party extensions are you using? Plugins, Menu Modules, Template etc?
Use "Forum Post Assistant" to give more information about your set-up:
viewtopic.php?f=714&t=793531
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
Co-developer of d2 Content https://data2site.com/joomla-extensions/d2-content

jwmayo
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Posts: 49
Joined: Sat Apr 03, 2010 9:01 pm

Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Wed Jan 16, 2019 1:48 pm

I tried both SEF OFF and SEF ON but there was no change.
I tried both Legacy and Modern (all options) integration and no change.

There seems to be a problem with the install. I tried to create a new menu item (Blog Category) and receive an error when I try to select a category. I am running a relatively basic site with a Gavick template.

See screen shots w/error and strange article menu button.
article menu.PNG
menu.PNG
error.PNG
You do not have the required permissions to view the files attached to this post.

jwmayo
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Posts: 49
Joined: Sat Apr 03, 2010 9:01 pm

Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 12:41 am

Forum Post Assistant (v1.4.7 (litoralis)) : 27th January 2019 wrote:
Problem Description :: wrote:3.9.1 to 3.9.2 Upgrade problems - 404 errors
Last PHP Error(s) Reported :: wrote:[27-Jan-2019 00:31:35 UTC] PHP Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; plgContentJw_allvideos has a deprecated constructor in /home/jwmcllcc/public_html/plugins/content/jw_allvideos/jw_allvideos.php on line 18
Actions Taken To Resolve wrote:reinstalled 3.9.2 from newly downloaded patch file
verified SEF settings and tried all options
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.2-Stable (Amani) 15-January-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 10 | CacheHandler: file | CachePlatformPrefix: true | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.2: Yes | Database Supports J! 3.9.2: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-714.10.2.lve1.5.17.1.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: br, gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 103.63 GiB |

PHP Configuration :: Version: 7.1.26 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 27th January 2019 00:31:58. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 8M | Max. POST Size: 8M | Max. Input Time: -1 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.7.25 (Client:5.7.25) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 17.79 MiB | #of Tables:  122
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.26) | date (7.1.26) | libxml (7.1.26) | openssl (7.1.26) | pcre (7.1.26) | sqlite3 (7.1.26) | zlib (7.1.26) | bz2 (7.1.26) | calendar (7.1.26) | ctype (7.1.26) | curl (7.1.26) | hash (1.0) | filter (7.1.26) | ftp (7.1.26) | gettext (7.1.26) | gmp (7.1.26) | SPL (7.1.26) | iconv (7.1.26) | pcntl (7.1.26) | readline (7.1.26) | Reflection (7.1.26) | session (7.1.26) | standard (7.1.26) | shmop (7.1.26) | SimpleXML (7.1.26) | mbstring (7.1.26) | tokenizer (7.1.26) | xml (7.1.26) | cgi-fcgi () | bcmath (7.1.26) | dom (20031129) | gd (7.1.26) | imap (7.1.26) | json (1.5.0) | exif (7.1.26) | mcrypt (7.1.26) | mysqli (7.1.26) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | PDO (7.1.26) | pdo_mysql (7.1.26) | pdo_sqlite (7.1.26) | Phar (2.0.2) | posix (7.1.26) | sockets (7.1.26) | xmlreader (7.1.26) | xmlwriter (7.1.26) | zip (1.13.5) | Zend Engine (3.1.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: cgimail/ (777) | media/dojo/ (777) | media/dojo/20141014/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 507825 | Threads: 5 | Questions: 113121224 | Slow queries: 0 | Opens: 31150884 | Flush tables: 25 | Open tables: 2000 | Queries per second avg: 222.756 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_DAILYMOTION_TITLE (2.6.19) ? | WF_AGGREGATOR_VIMEO_TITLE (2.6.19) ? | WF_AGGREGATOR_VINE_TITLE (2.6.19) ? | WF_AGGREGATOR_[youtube]_TITLE (2.6.19) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.6.19) ? | WF_LINKS_JOOMLALINKS_TITLE (2.6.19) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.19) ? | WF_POPUPS_WINDOW_TITLE (2.6.19) ? | WF_LINK_SEARCH_TITLE (2.6.19) ? | WF_ANCHOR_TITLE (2.6.19) ? | WF_ARTICLE_TITLE (2.6.19) ? | WF_AUTOSAVE_TITLE (2.6.19) ? | WF_BROWSER_TITLE (2.6.19) ? | WF_CHARMAP_TITLE (2.6.19) ? | WF_CLEANUP_TITLE (2.6.19) ? | WF_CLIPBOARD_TITLE (2.6.19) ? | WF_CONTEXTMENU_TITLE (2.6.19) ? | WF_DIRECTIONALITY_TITLE (2.6.19) ? | WF_EMOTIONS_TITLE (2.6.19) ? | WF_FONTCOLOR_TITLE (2.6.19) ? | WF_FONTSELECT_TITLE (2.6.19) ? | WF_FONTSIZESELECT_TITLE (2.6.19) ? | WF_FORMATSELECT_TITLE (2.6.19) ? | WF_FULLSCREEN_TITLE (2.6.19) ? | WF_HR_TITLE (2.6.19) ? | WF_IMGMANAGER_TITLE (2.6.19) ? | WF_INLINEPOPUPS_TITLE (2.6.19) ? | WF_KITCHENSINK_TITLE (2.6.19) ? | WF_LAYER_TITLE (2.6.19) ? | WF_LINK_TITLE (2.6.19) ? | WF_LISTS_TITLE (2.6.19) ? | WF_MEDIA_TITLE (2.6.19) ? | WF_NONBREAKING_TITLE (2.6.19) ? | WF_PREVIEW_TITLE (2.6.19) ? | WF_PRINT_TITLE (2.6.19) ? | WF_SEARCHREPLACE_TITLE (2.6.19) ? | WF_SOURCE_TITLE (2.6.19) ? | WF_SPELLCHECKER_TITLE (2.6.19) ? | WF_STYLE_TITLE (2.6.19) ? | WF_STYLESELECT_TITLE (2.6.19) ? | WF_TABLE_TITLE (2.6.19) ? | WF_TEXTCASE_TITLE (2.6.19) ? | WF_VISUALBLOCKS_TITLE (2.6.19) ? | WF_VISUALCHARS_TITLE (2.6.19) ? | WF_XHTMLXTRAS_TITLE (2.6.19) ? |

Components :: ADMIN ::
Core :: com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 | com_weblinks (3.5.0) 1 | com_actionlogs (3.9.0) 1 | com_privacy (3.9.0) 1 |
3rd Party:: com_autotweet (8.19.0) 1 | COM_JCE (2.6.19) 1 | Quick Logout (1.9.3) ? | COM_RSTBOX (3.3.3) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_weblinks (3.5.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: MOD_EASYFILEUPLOADER (2.5) 1 | MOD_EASYFILEUPLOADER (2.5) 1 | MOD_FOXCONTACT (3.3.1) ? | mod_gk_register (GK4 1.1) 1 | Grid GK5 (1.2.1) 1 | mod_highlighter_gk4 (GK4 1.9) 1 | Image Show GK4 (1.53) 1 | AutoTweetNG Light RSS (8.19.0) 1 | mod_news_pro_gk4 (GK4 3.3.6) 1 | News Show Pro GK5 (1.9.3.8) 1 | Tabs GK5 (1.7.4) 1 | AutoTweetNG TW Follow (8.19.0) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_latestactions (3.9.0) 1 |
3rd Party:: mod_autotweet_latest (8.19.0) 1 | mod_joocial_menu (8.19.0) 1 |

Libraries :: SITE ::
Core ::
3rd Party::

Plugins :: SITE ::
Core :: plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_geshi (2.5.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_weblinks (3.5.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (1.1.1) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_weblinks (3.5.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_privacyconsent (3.9.0) 0 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_twofactorauth_totp (3.2.0) 1 | plg_twofactorauth_yubikey (3.2.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 |
3rd Party:: plg_ajax_joocialwebpushmanifest (8.19.0) 0 | Authentication - Facebook (GK4 1.2) ? | plg_autotweet_autotweetpost (8.19.0) 1 | plg_content_autotweetopengraph (8.19.0) 0 | plg_content_jce (2.6.19) 1 | JS Countdown Timer (1.1.0) 1 | AllVideos (by JoomlaWorks) (4.7.0) 1 | AllVideos (by JoomlaWorks) (4.7.0) 1 | PLG_EDITORS-XTD_ENGAGEBOX (1.0) 1 | Button - GK Typography (1.0.2) ? | plg_editors-xtd_joocialeditor (8.19.0) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_jce (2.6.19) 1 | plg_editors_tinymce (4.5.9) 1 | PLG_ENGAGEBOX_CUSTOM (1.0) 1 | PLG_ENGAGEBOX_EMAILFORM (1.0) 1 | PLG_ENGAGEBOX_IFRAME (1.0) 1 | PLG_ENGAGEBOX_IMAGE (1.0) 1 | PLG_ENGAGEBOX_MODULE (1.0) 1 | PLG_ENGAGEBOX_SMARTTAGS (1.0) 1 | PLG_ENGAGEBOX_SOCIAL (1.0) 1 | PLG_ENGAGEBOX_YESNO (1.0) 1 | plg_extension_jce (2.6.19) 1 | plg_installer_jce (2.6.19) 1 | Josetta - K2 Categories (2.6.9) 1 | Josetta - K2 Items (2.6.9) 1 | plg_quickicon_jce (2.6.0-pro-bet) 1 | plg_system_autotweetautomator (8.19.0) 1 | plg_system_autotweetcontent (8.19.0) 1 | System - AutoTweet and Joocial for (8.19.0) ? | plg_system_jce (2.6.19) 1 | plg_system_joocialwebpush (8.19.0) 0 | plg_system_nrframework (2.4.0) 1 | System - GK Cache (1.0) ? | System - GK Menu Extended Parameter (1.0) ? | PLG_SYSTEM_RSTBOX (3.0) 1 | plg_system_tgeoip (0.1) 1 | plg_system_tweetme (1.2.3) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) ? | gk_quark (1.2.3) 1 | gk_simplicity (3.14) 1 | quark_backup (1.2.0) 1 | protostar (1.0) ? |
Templates :: ADMIN :: bluestork (2.5.0) 1 | hathor (3.0.0) 1 | isis (1.0) 1 |

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sozzled
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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 12:51 am

Your version of AllVideos is outdated. Please make sure that all extensions used in J! are up-to-date and compatible with PHP 7.
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 1:13 am

I uninstalled AllVideos since I don't use it and still have the same problem.

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sozzled
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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 1:18 am

Your version of FoxContact is outdated. Please make sure that all extensions used in J! are up-to-date and compatible with PHP 7.
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

jwmayo
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Posts: 49
Joined: Sat Apr 03, 2010 9:01 pm

Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 1:53 am

I uninstalled FoxContact also. Still having the same problem. I also reinstalled the 3.9.2 patch file after I uninstalled these 2 extensions and still no change.

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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 3:25 am

Your versions of JCE Editor and Joocial are also outdated ... and there are other outdated extensions on this website. Please make sure that all extensions used in J! are up-to-date and compatible with PHP 7. It's not our job to find these things for you: it's your job.
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by pe7er » Sun Jan 27, 2019 9:46 am

Did anything else change with the update from Joomla 3.9.1 to 3.9.2?
Did your host change the PHP from 5.6 to 7.1?

Is it possible to switch back to PHP 5.6?
Just to test if your issue is related with the PHP version?
Kind Regards,
Peter Martin, Global Moderator
https://db8.nl - Joomla specialist, Nijmegen, Nederland
Co-developer of d2 Content https://data2site.com/joomla-extensions/d2-content

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 3:35 pm

I made no site changes but the host was upgraded from 5.6 to 7.1

This is the home page under 7.1
Presentation1.png
This is the home page now under 5.6
Screenshot 2019-01-27 09.54.24.png
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jwmayo
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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 3:38 pm

There are two links that work (yellow highlight)
home page image small.png
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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 3:45 pm

Here are login link details (this link works)
Screenshot 2019-01-27 10.21.14.png
Here is the Conferences link details (this link works)
Screenshot 2019-01-27 10.24.30.png
Here is the blog link details (this link doesn't work)
Screenshot 2019-01-27 10.21.38.png
Notice that the category is blank. Prior to the upgrade the Category was "Blog"
I get the following error when I select Category
Screenshot 2019-01-27 10.21.56.png
I am able to create a new Blog menu option and select the category without an error but still get a 404 error when I pick it from the menu on the front ent.
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sozzled
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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 6:39 pm

Enable J! debug mode and set Error Reporting Level = Maximum.

If you don't know how to do that, see http://lmgtfy.com/?q=Joomla+debug+mode+ ... %20Maximum

The "404 error" on the frontend happens because the menu item is not properly created (in other words, it doesn't exist as far as the frontend is concerned) on the backend. Do you understand? Something is preventing the menu item from being created properly on the backend.
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 7:27 pm

Thanks. I have set debug to max. Where will I find the logs?

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 7:35 pm

I get the debug console on the home page but not on the pages where I am getting the 404 errors.

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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 7:48 pm

The errors (the ones relating to "checkout failed") may be logged in either the file error_log or ../administrator/logs/error.php or in both places (for different reasons).
https://www.kuneze.com/blog
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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 8:01 pm

I found this error in error.php but it is from 14 days ago

<?php

/**
*
* Error view
*
* @version 1.0.0
* @package Gavern Framework
* @copyright Copyright (C) 2010 - 2011 GavickPro. All rights reserved.
*
*/

// No direct access.
defined('_JEXEC') or die;

if (!isset($this->error)) {
$this->error = JError::raiseWarning(404, JText::_('JERROR_ALERTNOAUTHOR'));
$this->debug = false;
}

$templateParams = JFactory::getApplication()->getTemplate(true)->params;
$uri = JUri::getInstance();

header('Location: '.$uri->base().'index.php?error='.$this->error->getCode().'&itemId=' . $templateParams->get('error_page_menu_item_id', '99999'));

exit();

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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 8:13 pm

I may have given you misinformation and I apologise if I did. Errors, if logged by J!, normally appear in the file /error_log. Other PHP errors may be logged elsewhere but it depends on how you've organised your web server where they go.

It may also be an idea to go to Extensions » Manage » Discover, click the Discover button (top left), select the checkboxes next to any items that it finds, and then click the Install button. After doing that, please run the Forum Post Assistant report again and post the results here (like you did last time).
https://www.kuneze.com/blog
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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 8:23 pm

Thanks for you help!

Here is the latest FPA report
Forum Post Assistant (v1.4.7 (litoralis)) : 27th January 2019 wrote:
Last PHP Error(s) Reported :: wrote:[27-Jan-2019 14:54:57 UTC] PHP Warning: session_start(): Failed to read session data: user (path: /opt/alt/php73/var/lib/php/session) in /home/jwmcllcc/public_html/libraries/joomla/session/handler/native.php on line 260
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.2-Stable (Amani) 15-January-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 10 | CacheHandler: file | CachePlatformPrefix: true | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: maximum | Site Debug: true | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.2: Yes | Database Supports J! 3.9.2: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-714.10.2.lve1.5.17.1.el7.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: br, gzip, deflate | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 102.72 GiB |

PHP Configuration :: Version: 7.1.26 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 27th January 2019 20:20:54. | Register Globals: | Magic Quotes: | Safe Mode: | Open Base: | Uploads: 1 | Max. Upload Size: 8M | Max. POST Size: 8M | Max. Input Time: -1 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.7.25 (Client:5.7.25) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 15.95 MiB | #of Tables:  112
Detailed Environment :: wrote:PHP Extensions :: Core (7.1.26) | date (7.1.26) | libxml (7.1.26) | openssl (7.1.26) | pcre (7.1.26) | sqlite3 (7.1.26) | zlib (7.1.26) | bz2 (7.1.26) | calendar (7.1.26) | ctype (7.1.26) | curl (7.1.26) | hash (1.0) | filter (7.1.26) | ftp (7.1.26) | gettext (7.1.26) | gmp (7.1.26) | SPL (7.1.26) | iconv (7.1.26) | pcntl (7.1.26) | readline (7.1.26) | Reflection (7.1.26) | session (7.1.26) | standard (7.1.26) | shmop (7.1.26) | SimpleXML (7.1.26) | mbstring (7.1.26) | tokenizer (7.1.26) | xml (7.1.26) | cgi-fcgi () | bcmath (7.1.26) | dom (20031129) | gd (7.1.26) | imap (7.1.26) | json (1.5.0) | exif (7.1.26) | mcrypt (7.1.26) | mysqli (7.1.26) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 38fea24f2847fa7519001be390c98ae0acafe387 $) | PDO (7.1.26) | pdo_mysql (7.1.26) | pdo_sqlite (7.1.26) | Phar (2.0.2) | posix (7.1.26) | sockets (7.1.26) | xmlreader (7.1.26) | xmlwriter (7.1.26) | zip (1.13.5) | Zend Engine (3.1.0) |
Potential Missing Extensions ::

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: cgimail/ (777) | media/dojo/ (777) | media/dojo/20141014/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 578907 | Threads: 4 | Questions: 128277669 | Slow queries: 0 | Opens: 35489856 | Flush tables: 29 | Open tables: 2000 | Queries per second avg: 221.585 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_DAILYMOTION_TITLE (2.6.35) ? | WF_AGGREGATOR_VIMEO_TITLE (2.6.35) ? | WF_AGGREGATOR_VINE_TITLE (2.6.35) ? | WF_AGGREGATOR_[youtube]_TITLE (2.6.35) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.6.35) ? | WF_LINKS_JOOMLALINKS_TITLE (2.6.35) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.6.35) ? | WF_POPUPS_WINDOW_TITLE (2.6.35) ? | WF_LINK_SEARCH_TITLE (2.6.35) ? | WF_ANCHOR_TITLE (2.6.35) ? | WF_ARTICLE_TITLE (2.6.35) ? | WF_AUTOSAVE_TITLE (2.6.35) ? | WF_BROWSER_TITLE (2.6.35) ? | WF_CHARMAP_TITLE (2.6.35) ? | WF_CLEANUP_TITLE (2.6.35) ? | WF_CLIPBOARD_TITLE (2.6.35) ? | WF_CONTEXTMENU_TITLE (2.6.35) ? | WF_DIRECTIONALITY_TITLE (2.6.35) ? | WF_EMOTIONS_TITLE (2.6.35) ? | WF_FONTCOLOR_TITLE (2.6.35) ? | WF_FONTSELECT_TITLE (2.6.35) ? | WF_FONTSIZESELECT_TITLE (2.6.35) ? | WF_FORMATSELECT_TITLE (2.6.35) ? | WF_FULLSCREEN_TITLE (2.6.35) ? | WF_HR_TITLE (2.6.35) ? | WF_IMGMANAGER_TITLE (2.6.35) ? | WF_INLINEPOPUPS_TITLE (2.6.35) ? | WF_KITCHENSINK_TITLE (2.6.35) ? | WF_LAYER_TITLE (2.6.35) ? | WF_LINK_TITLE (2.6.35) ? | WF_LISTS_TITLE (2.6.35) ? | WF_MEDIA_TITLE (2.6.35) ? | WF_NONBREAKING_TITLE (2.6.35) ? | WF_PREVIEW_TITLE (2.6.35) ? | WF_PRINT_TITLE (2.6.35) ? | WF_SEARCHREPLACE_TITLE (2.6.35) ? | WF_SOURCE_TITLE (2.6.35) ? | WF_SPELLCHECKER_TITLE (2.6.35) ? | WF_STYLE_TITLE (2.6.35) ? | WF_STYLESELECT_TITLE (2.6.35) ? | WF_TABLE_TITLE (2.6.35) ? | WF_TEXTCASE_TITLE (2.6.35) ? | WF_VISUALBLOCKS_TITLE (2.6.35) ? | WF_VISUALCHARS_TITLE (2.6.35) ? | WF_XHTMLXTRAS_TITLE (2.6.35) ? |

Components :: ADMIN ::
Core :: com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_actionlogs (3.9.0) 1 | com_privacy (3.9.0) 1 |
3rd Party:: COM_JCE (2.6.35) 1 | Quick Logout (1.9.3) ? | COM_RSTBOX (3.3.3) 1 |

Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_weblinks (3.6.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: MOD_EASYFILEUPLOADER (2.5) 1 | MOD_EASYFILEUPLOADER (2.5) 1 | MOD_FOXCONTACT (3.3.1) 1 | mod_gk_register (GK4 1.1) 1 | Grid GK5 (1.2.1) 1 | mod_highlighter_gk4 (GK4 1.9) 1 | Image Show GK4 (1.53) 1 | mod_news_pro_gk4 (GK4 3.3.6) 1 | News Show Pro GK5 (1.9.3.8) 1 | Tabs GK5 (1.7.4) 1 |

Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_latestactions (3.9.0) 1 |
3rd Party::

Libraries :: SITE ::
Core ::
3rd Party::

Plugins :: SITE ::
Core :: plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_geshi (2.5.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_weblinks (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (1.1.1) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_weblinks (3.6.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_p3p (3.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_privacyconsent (3.9.0) 0 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_twofactorauth_totp (3.2.0) 1 | plg_twofactorauth_yubikey (3.2.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 |
3rd Party:: Authentication - Facebook (GK4 1.2) 0 | plg_content_jce (2.6.35) 1 | JS Countdown Timer (1.1.0) 1 | PLG_EDITORS-XTD_ENGAGEBOX (1.0) 1 | Button - GK Typography (1.0.2) ? | plg_editors_codemirror (5.40.0) 1 | plg_editors_jce (2.6.35) 1 | plg_editors_tinymce (4.5.9) 1 | PLG_ENGAGEBOX_CUSTOM (1.0) 1 | PLG_ENGAGEBOX_EMAILFORM (1.0) 1 | PLG_ENGAGEBOX_IFRAME (1.0) 1 | PLG_ENGAGEBOX_IMAGE (1.0) 1 | PLG_ENGAGEBOX_MODULE (1.0) 1 | PLG_ENGAGEBOX_SMARTTAGS (1.0) 1 | PLG_ENGAGEBOX_SOCIAL (1.0) 1 | PLG_ENGAGEBOX_YESNO (1.0) 1 | plg_extension_jce (2.6.35) 1 | plg_fields_mediajce (2.6.35) 1 | plg_installer_jce (2.6.35) 1 | Josetta - K2 Categories (2.6.9) 0 | Josetta - K2 Items (2.6.9) 0 | plg_quickicon_jce (2.6.35) 1 | plg_system_jce (2.6.35) 1 | plg_system_nrframework (2.4.0) 1 | System - GK Cache (1.0) ? | System - GK Menu Extended Parameter (1.0) ? | PLG_SYSTEM_RSTBOX (3.0) 1 | plg_system_tgeoip (0.1) 1 |
Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | gk_quark (1.2.3) 1 | gk_simplicity (3.14) 1 | quark_backup (1.2.0) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: bluestork (2.5.0) 1 | hathor (3.0.0) 1 | isis (1.0) 1 |

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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 8:39 pm

Thanks.

The Quick Logout extension has not been updated for over four years. Recommend that you uninstall it or contact the extension author for an updated replacement. PHP 7 did not exist four years ago.

Suggest that you change the Session Handler setting in Global Configuration, from "Database" to "PHP".

Recommend that you change the folder permissions for the folders ../gimail, ../media/dojo and ../media/dojo/20141014 to the recommended settings (see https://docs.joomla.org/How_do_UNIX_fil ... ns_work%3F)

The FPA report shows that you still have an outdated version of Fox Contact installed. You have other extensions that are outdated (e.g. Easy File Uploader).

Please uninstall the J! 2.5 administrator template bluestork; J! 2.5 extensions will not work with J! 3.x and, almost certainly, will not work with PHP 7.
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 9:17 pm

I uninstalled Quick Logout, Fox Contact, and bluestork. I changed Session Handler to PHP and corrected permissions.

The problem seems to associated with Blog and Categories. I have 19 categories but when I select "Category Blog" there are no categories to select. Also the "Link" has "id=42" but the Blog ID is 79.
Screenshot 2019-01-27 16.15.38.png
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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 9:25 pm

As we have discovered, there is evidence of several problems (several of which may be related to the matters we're discussing) that need to be attended to. These problems appear to be the result of neglecting to maintain the website.

There are three kinds of people in this world: those who make things happen; those who watch things happen; and those who wonder what happened.

One of the first observations made in this discussion was by @Pe7er:
pe7er wrote:
Wed Jan 16, 2019 7:47 am
Did you create a backup before updating? Before trying to solve the issue, make sure you have a backup (eg using Akeeba Backup)
It may be a good idea to install Akeeba Backup and, while you're about it, install Akeeba Admin Tools. They're both free-of-charge to download.

I also wonder when was the last time you ran Extensions » Update and what would a screenshot tell us about what happens when you run it?

The database may be in a state of disrepair. Have you tried running Extensions » Database » Fix ??? What happens when you do that?
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 9:41 pm

Unfortunately I did not do a backup :-[ I have been using Joomla for many years and have never had problems with upgrades. I won't make that mistake again...

Here is the update status
Screenshot 2019-01-27 16.40.38.png
Here is database I ran the fix but there was no change
Screenshot 2019-01-27 16.39.34.png
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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 9:46 pm

Thanks for the information from the "fix database" facility.

Advise that you should now install Akeeba Backup (and make a backup of your website); all websites should be regularly backed up and maintained at frequent intervals.

Also advise that you install Akeeba Admin Tools. Please let us know when you have done these things. More to follow after that. Thanks.
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 9:49 pm

For Extensions » Manage » Update Sites, please click the button Rebuild (top-left of page).
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 9:50 pm

both are installed

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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 9:53 pm

... and you have run the backup? Yes?
https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)

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Re: Menu links stopped working after update to 3.9.2

Post by jwmayo » Sun Jan 27, 2019 9:58 pm

yes, using the default settings

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Re: Menu links stopped working after update to 3.9.2

Post by sozzled » Sun Jan 27, 2019 10:13 pm

The next thing I would do is to open the Akeeba Admin Tools component and click each of the items that I've circled in the attached screenshot. In my experience, clicking these built-in tools does not cause problems but, because you have a backup of your website, you can always revert to the backup that you've made with Akeeba Backup. ;)
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https://www.kuneze.com/blog
“If you think I’m wrong then say, ‘I think you’re wrong.’ If you say ‘You’re wrong!’, how do you know?” :)


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