Joomla Update does not provide option to migrate to 3.9.7 or 3.9.8. Says site has most current version 3.9.6.

Need help upgrading your Joomla! website or converting to Joomla! 3.x?

Moderator: General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Post Reply
User avatar
ktwatson
Joomla! Intern
Joomla! Intern
Posts: 53
Joined: Wed Jun 30, 2010 5:08 am

Joomla Update does not provide option to migrate to 3.9.7 or 3.9.8. Says site has most current version 3.9.6.

Post by ktwatson » Sun Jun 16, 2019 10:23 pm

Forum Post Assistant (v1.4.9 (lambrusca) : 16th June 2019 wrote:
Last PHP Error(s) Reported :: wrote:[16-Jun-2019 08:20:45 UTC] PHP Warning: unlink(/home/cssdar/public_html/anneloucks/modules/mod_blank250/tmpl/tempBM96.php): No such file or directory in /home/cssdar/public_html/anneloucks/modules/mod_blank250/tmpl/default.php on line 54
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.6-Stable (Amani) 7-May-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (777) | Owner: --protected-- . (uid: 1/gid: 1) | Group: --protected-- (gid: 1) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 10 | Session handler: database | Shared sessions: false | SSL: 2 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysql | PHP Supports J! 3.9.6: Yes | Database Supports J! 3.9.6: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 2.6.32-754.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: | Doc Root: --protected-- | System TMP Writable: Yes | Free Disk Space : 628.83 GiB |

PHP Configuration :: Version: 5.6.40 | PHP API: cgi-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: error_log | Last Known Error: 16th June 2019 08:20:45. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Version: 5.6.44 (Client:mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | Host: --protected-- (--protected--) | default Collation: utf8_unicode_ci (default Character Set: utf8) | Database Size: 4.94 MiB | #of Tables:  83
Detailed Environment :: wrote:PHP Extensions :: Core (5.6.40) | date (5.6.40) | ereg () | libxml () | openssl () | pcre () | zlib (2.0) | filter (0.11.0) | hash (1.0) | pcntl () | readline (5.6.40) | Reflection ($Id: 5f15287237d5f78d75b19c26915aa7bd83dee8b8 $) | SPL (0.2) | session () | standard (5.6.40) | cgi-fcgi () | bcmath () | calendar () | ctype () | curl () | dom (20031129) | ftp () | gd () | imap () | json (1.2.1) | mbstring () | mcrypt () | mysqlnd (mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $) | mysql (1.0) | mysqli (0.1) | PDO (1.0.4dev) | pdo_mysql (1.0.2) | pdo_sqlite (1.0.1) | Phar (2.0.2) | posix () | SimpleXML (0.1) | sockets () | sqlite3 (0.7-dev) | tokenizer (0.1) | xml () | wddx () | xmlreader (0.1) | xmlwriter (0.1) | xsl (0.1) | mhash () | Zend Engine (2.6.0) |
Potential Missing Extensions :: zip | iconv |

Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: Yes | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): No
Potential Ownership Issues: Maybe
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (---) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 571252 | Threads: 1 | Questions: 3267712 | Slow queries: 437 | Opens: 1032888 | Flush tables: 1 | Open tables: 2000 | Queries per second avg: 5.720 |
Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::

Components :: ADMIN ::
Core :: com_messages (3.0.0) 1 | com_menus (3.0.0) 1 | com_installer (3.0.0) 1 | com_redirect (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_privacy (3.9.0) 1 | com_content (3.0.0) 1 | com_actionlogs (3.9.0) 1 | com_associations (3.7.0) 1 | com_checkin (3.0.0) 1 | com_users (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_modules (3.0.0) 1 | com_categories (3.0.0) 1 | com_cache (3.0.0) 1 | com_banners (3.0.0) 1 | com_weblinks (3.6.0) 1 | com_login (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_media (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_config (3.0.0) 1 | com_fields (3.7.0) 1 | com_templates (3.0.0) 1 | com_plugins (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_admin (3.0.0) 1 | com_languages (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_ajax (3.2.0) 1 | com_finder (3.0.0) 1 |
3rd Party:: Akeeba (6.5.1) 1 |

Modules :: SITE ::
Core :: mod_users_latest (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_weblinks (3.6.0) 1 | mod_footer (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_random_image (3.0.0) 1 | mod_login (3.0.0) 1 | mod_search (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_related_items (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_custom (3.0.0) 1 |
3rd Party:: Simple File Upload v1.3 (for Joomla (1.3) ? | Blank Module (6.0.14) 1 |

Modules :: ADMIN ::
Core :: mod_multilangstatus (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_login (3.0.0) 1 | mod_title (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_menu (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_popular (3.0.0) 1 | mod_status (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_version (3.0.0) 1 | mod_submenu (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: file_fof30 (3.4.1) ? |

Plugins ::
Core :: plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_privacyconsent (3.9.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_stats (3.5.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_p3p (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_highlight (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_loadmodule (3.0.0) 1 | plg_content_geshi (2.5.0) 0 | plg_content_pagebreak (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_emailcloak (3.0.0) 0 | plg_content_fields (3.7.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_search_weblinks (3.6.0) 1 | plg_search_tags (3.0.0) 0 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_ldap (3.0.0) 0 | plg_finder_weblinks (3.6.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_user (3.7.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.0.1) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_terms (3.9.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_profile (3.0.0) 0 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | PLG_ACTIONLOG_JOOMLA (3.9.0) 1 |
3rd Party:: PLG_JMONITORING_AKEEBABACKUP_TITLE (1.0) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_tinymce (4.5.9) 1 | PLG_SYSTEM_BACKUPONUPDATE (6.5.1) 0 | PLG_SYSTEM_AKEEBAUPDATECHECK (6.5.1) 0 | plg_quickicon_akeebabackup (6.5.1) 1 | PLG_ACTIONLOG_AKEEBABACKUP (6.5.1) 0 |
Templates Discovered :: wrote:Templates :: SITE :: Chapters3-Template (1.6.0) 1 | beez_20 (2.5.0) 1 | beez3 (3.1.0) 1 | beez5 (2.5.0) 1 | atomic (2.5.0) 1 | Chapters5Template (1.6.0) 1 | protostar (1.0) 1 | Chapters1Template (1.6.0) 1 | Chapters2-Template (1.6.0) 1 |
Templates :: ADMIN :: bluestork (2.5.0) 1 | isis (1.0) 1 | hathor (3.0.0) 1 |

User avatar
sozzled
Joomla! Exemplar
Joomla! Exemplar
Posts: 7705
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia
Contact:

Re: Joomla Update does not provide option to migrate to 3.9.7 or 3.9.8. Says site has most current version 3.9.6.

Post by sozzled » Sun Jun 16, 2019 11:01 pm

Thank you for your FPA report.

There are several stand-out matters that suggest reasons for this website having problems (not the least of which is that it's running on an outdated and unsupported version of PHP with PHP settings that will prevent the successful, ongoing maintenance of the website going forward).

It is evident that the website began its life back in the days of J! 2.5 and some extensions ought to be uninstalled.

Having the file configuration.php being unprotected (file permission is 777 where it should be 444) is not safe.

While it may be possible over the coming days and weeks to address various issues one by one, it may be more effective to discuss your concerns in real time via videoconference if you like. Depending on your proficiency with spoken English if you have the equipment—microphone and camera—I may be able to offer you some help (not necessarily guaranteed, of course) if that's something you're interested in pursuing. If a videoconference via Skype is something you're willing to undertake, you may contact me by PM and we'll see what we can do.

Cheers :)
https://www.kuneze.com/blog
I need your help to help reduce spam at the Joomla forum. You can help with your ideas, questions and opinions at viewtopic.php?f=7&t=974006. Together we can make a difference :)

User avatar
sozzled
Joomla! Exemplar
Joomla! Exemplar
Posts: 7705
Joined: Sun Jul 05, 2009 3:30 am
Location: Canberra, Australia
Contact:

Re: Joomla Update does not provide option to migrate to 3.9.7 or 3.9.8. Says site has most current version 3.9.6.

Post by sozzled » Wed Jun 19, 2019 10:24 pm

Apart from the several stand-out matters that we can see in connection with the website, I contacted the OP and offered my time to use videoconferencing to help examine the issues in more detail. I was informed that the OP lacked the required hardware—a working sound system with their PC—and it would not be likely or possible to conduct a video conference.

I was also informed that the OP is responsible for managing about 150 websites. I am surprised that people could capably manage this kind of business if their support equipment (their computer) lacked hardware that most of us take for granted these days.

Given that there has been no follow-up in relation to this discussion, I assume that the matter (that the Joomla! Update component "does not provide [the] option" to update from J! 3.9.6 to J! 3.9.7 or J! 3.9.8) has resolved itself.
https://www.kuneze.com/blog
I need your help to help reduce spam at the Joomla forum. You can help with your ideas, questions and opinions at viewtopic.php?f=7&t=974006. Together we can make a difference :)

User avatar
Per Yngve Berg
Joomla! Master
Joomla! Master
Posts: 25942
Joined: Mon Oct 27, 2008 9:27 pm
Location: Akershus, Norway

Re: Joomla Update does not provide option to migrate to 3.9.7 or 3.9.8. Says site has most current version 3.9.6.

Post by Per Yngve Berg » Thu Jun 20, 2019 7:17 am

Max. Upload Size: 2M | Max. POST Size: 8M

Increase to 32M

Install zip

Enable Allow url fopen


Post Reply

Return to “Migrating and Upgrading to Joomla! 3.x”