Update 3.9.24 won't install

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Jbreuk
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Update 3.9.24 won't install

Post by Jbreuk » Sat Jan 16, 2021 12:58 pm

Hi,
I normally install the updates after I receive an email.
This time I tried it but the installation process stops after the download.
I can't find any errors in any log files.
The current version is 3.9.23.

With kind regards,
Jan

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AMurray
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Re: Update 3.9.24 won't install

Post by AMurray » Sat Jan 16, 2021 10:29 pm

What email are referring to? There are several ways by which you can be emailed update advices, either by third party or using the core email notification plugin.

How are you updating....through Joomla Update? All you need to do is basically click "Update Now" and it's done within a minute or two.

Has anything changed, from the server/hosting end? Providing the FPA report will help us identify the issues. (refer to https://forumpostassistant.github.io/docs/).

Could it be the file upload or post limits are too small?

Try turning on Error Reporting - through your hosting admin area (e.g. cPanel) or editing your php.ini file.
Regards,
--------------------------------------------------------------
A Murray
Help you I can, yes!. Post your question, you should. Keep it on topic you must!
Use the Forc....Forum Post Assistant my young Padawan!

Jbreuk
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Re: Update 3.9.24 won't install

Post by Jbreuk » Sun Jan 17, 2021 9:37 am

I am referring to the automated email send by the core email notification plugin.
In Dutch a part of the content is
================================================================================
UPDATE INFORMATIE
================================================================================

Uw website heeft vastgesteld dat er een nieuwe versie van Joomla! beschikbaar is om te downloaden.

Huidige geïnstalleerde Joomla! versie: 3.9.23
Nieuwe Joomla! versie beschikbaar om te installeren: 3.9.24
So when I go to the update panel I get the following screen:
Image
I removed the update which was downloaded before from the "tmp" folder and press "Installer de update".
The following page is shown and "Joomla_3.9.24-Stable-Update_Package.zip" is downloaded to the tmp-folder.
Image
After that, nothing happens anymore.
The only logging I see is in ./administrator/log/joomla_update.php
Image
Image

The last time it succeeded is with the update from 3.9.22 to 3.9.23
Image

The apache2 log doesnt show any errors, php log shows only the restart of fpm.
MySQL also 0 errors.
php errors are send to syslog and I checked to see that errors are reported by calling an unknown function.
for the rest no php errors in syslog.

I host the website myself
* Debian Linux 10
* Apache version 2.4.38
* MariaDB version 10.3.27
* PHP Version 7.3.19-1~deb10u1

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Per Yngve Berg
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Re: Update 3.9.24 won't install

Post by Per Yngve Berg » Sun Jan 17, 2021 11:33 am

Have you checked the size of Max_upload_size and max_post_size on the server? The file size may have grown larger than your limit.

I cannot read the screen shots from the logs. Can you post them as text?

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toivo
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Re: Update 3.9.24 won't install

Post by toivo » Sun Jan 17, 2021 12:17 pm

Try to remove the FTP host and port from the update form before running the update:

ftp-settings.jpg
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Jbreuk
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Re: Update 3.9.24 won't install

Post by Jbreuk » Mon Jan 18, 2021 6:27 pm

@toivo
Removed the FTP Host and port, no difference

@"Per Yngve Berg"
Changed Max_upload_size (upload_max_filesize) & max_post_size (post_max_size) from the default to 200M, no difference (verified with phpinfo() )

The file is downloaded to the ./tmp folder but the installation process won't unpack it and continue.

The last few lines from ./administrator/logs/joomla_update.php are:
2021-01-16T12:42:30+00:00 INFO aa.bb.cc.dd update Update gestart door gebruiker Super User (386). Oude versie is 3.9.23.
2021-01-16T12:42:33+00:00 INFO aa.bb.cc.dd update Downloaden updatebestand van https://s3-us-west-2.amazonaws.com/joom ... 5d78e842d8.
2021-01-16T12:42:48+00:00 INFO aa.bb.cc.dd update Bestand Joomla_3.9.24-Stable-Update_Package.zip downloaden geslaagd.
2021-01-16T12:42:48+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-16T12:46:07+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-16T12:46:09+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-17T08:54:23+00:00 INFO aa.bb.cc.dd update Update gestart door gebruiker Super User (386). Oude versie is 3.9.23.
2021-01-17T08:54:27+00:00 INFO aa.bb.cc.dd update Bestand Joomla_3.9.24-Stable-Update_Package.zip downloaden geslaagd.
2021-01-17T08:54:27+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-17T08:57:52+00:00 INFO aa.bb.cc.dd update Update gestart door gebruiker Super User (386). Oude versie is 3.9.23.
2021-01-17T08:57:54+00:00 INFO aa.bb.cc.dd update Downloaden updatebestand van https://s3-us-west-2.amazonaws.com/joom ... 2e8ac1eac6.
2021-01-17T08:58:07+00:00 INFO aa.bb.cc.dd update Bestand Joomla_3.9.24-Stable-Update_Package.zip downloaden geslaagd.
2021-01-17T08:58:07+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-17T09:07:19+00:00 INFO aa.bb.cc.dd update Update gestart door gebruiker Super User (386). Oude versie is 3.9.23.
2021-01-17T09:07:23+00:00 INFO aa.bb.cc.dd update Bestand Joomla_3.9.24-Stable-Update_Package.zip downloaden geslaagd.
2021-01-17T09:07:23+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-17T09:29:09+00:00 INFO aa.bb.cc.dd update Update gestart door gebruiker Super User (386). Oude versie is 3.9.23.
2021-01-17T09:29:13+00:00 INFO aa.bb.cc.dd update Bestand Joomla_3.9.24-Stable-Update_Package.zip downloaden geslaagd.
2021-01-17T09:29:13+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-18T07:03:18+00:00 INFO aa.bb.cc.dd update Update gestart door gebruiker Super User (386). Oude versie is 3.9.23.
2021-01-18T07:03:21+00:00 INFO aa.bb.cc.dd update Downloaden updatebestand van https://s3-us-west-2.amazonaws.com/joom ... 1bec8a9503.
2021-01-18T07:03:35+00:00 INFO aa.bb.cc.dd update Bestand Joomla_3.9.24-Stable-Update_Package.zip downloaden geslaagd.
2021-01-18T07:03:35+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.
2021-01-18T07:10:16+00:00 INFO aa.bb.cc.dd update Update gestart door gebruiker Super User (386). Oude versie is 3.9.23.
2021-01-18T07:10:20+00:00 INFO aa.bb.cc.dd update Bestand Joomla_3.9.24-Stable-Update_Package.zip downloaden geslaagd.
2021-01-18T07:10:20+00:00 INFO aa.bb.cc.dd update Installatie nieuwe versie is gestart.

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toivo
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Re: Update 3.9.24 won't install

Post by toivo » Mon Jan 18, 2021 8:58 pm

Please post the results from the Forum Post Assistant (FPA). The link is in one of the previous posts.
Toivo Talikka, Global Moderator

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Rondeb
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Re: Update 3.9.24 won't install

Post by Rondeb » Mon Jan 18, 2021 9:12 pm

Hello,

and when you do the update manually? so download update package on your pc.
Go to ---> yoursite.com/administrator/index.php?option=com_joomlaupdate
Click on Tab Upload & Update
tab-upload.png
Good luck!

Greatings (groetjes) Ron :D
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Jbreuk
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Re: Update 3.9.24 won't install

Post by Jbreuk » Wed Jan 20, 2021 7:42 pm

@Rondeb Unfortunately, Upload & Update is not available.

But I am a bit closer to the solution.
The console output of the browser shows an error:
Refused to apply inline style because it violates the following Content Security Policy directive: "default-src 'self'". Either the 'unsafe-inline' keyword, a hash ('sha256-0rTOT/ibUyRbLZvKw5tkvcCCxaTzeCfvdYQLFFWWAOQ='), or a nonce ('nonce-...') is required to enable inline execution. Note also that 'style-src' was not explicitly set, so 'default-src' is used as a fallback.

So I guess I have to solve this first.

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Per Yngve Berg
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Re: Update 3.9.24 won't install

Post by Per Yngve Berg » Thu Jan 21, 2021 7:49 am

Have you updated the updater? Looks like you have the version from J3.1

Jbreuk
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Re: Update 3.9.24 won't install

Post by Jbreuk » Thu Jan 21, 2021 7:56 am

How can I update the updater?


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