Unable To access Web Topic is solved

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kenho2299
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Sun May 03, 2015 10:03 am

Unable To access Web

Post by kenho2299 » Wed Mar 24, 2021 3:00 am

Dear :
I build Web on QNAP. When My Qnap harddisc failed,and change new one ,rebuild QNAP system,
then Web canˋt work. Show the message.
setStart($startTime, $startMem)->mark('afterLoad') : null; // Instantiate the application. $app = JFactory::getApplication('site'); // Execute the application. $app->execute();
Ask help!
Forum Post Assistant (v1.6.2) : 24-Mar-2021 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.11-Stable (Amani) 13-August-2019
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (777) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.11: Yes | Database Supports J! 3.9.11: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 4.14.24-qnap | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate | System TMP Writable: Yes | Free Disk Space : 1575.53 GiB |

PHP Configuration :: Version: 7.3.7 | PHP API: fpm-fcgi | Session Path Writable: Yes | Display Errors: | Error Reporting: 32759 | Log Errors To: | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 2047M | Max. POST Size: 2047M | Max. Input Time: 86400 | Max. Execution Time: 86400 | Memory Limit: 1024M

Database Configuration :: Version: 5.5.57-MariaDB (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | Database Size: 31.36 MiB | #of Tables with config prefix:  137 | #of other Tables:  0 | User Privileges : GRANT PROXY
Detailed Environment :: wrote:PHP Extensions :: Core (7.3.7) | date (7.3.7) | libxml (7.3.7) | pcre (7.3.7) | ctype (7.3.7) | dom (20031129) | fileinfo (7.3.7) | filter (7.3.7) | hash (7.3.7) | json (1.7.0) | SPL (7.3.7) | openssl (7.3.7) | posix (7.3.7) | Reflection (7.3.7) | SimpleXML (7.3.7) | session (7.3.7) | tokenizer (7.3.7) | xml (7.3.7) | xmlreader (7.3.7) | xmlwriter (7.3.7) | cgi-fcgi () | standard (7.3.7) | zlib (7.3.7) | curl (7.3.7) | calendar (7.3.7) | iconv (7.3.7) | gd (7.3.7) | imagick (3.4.4) | PDO (7.3.7) | sqlite3 (7.3.7) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | pdo_mysql (7.3.7) | pdo_sqlite (7.3.7) | mysqli (7.3.7) | Phar (7.3.7) | zip (1.15.4) | bcmath (7.3.7) | dba (7.3.7) | mbstring (7.3.7) | ftp (7.3.7) | gettext (7.3.7) | imap (7.3.7) | ldap (7.3.7) | exif (7.3.7) | pcntl (7.3.7) | shmop (7.3.7) | soap (7.3.7) | sockets (7.3.7) | wddx (7.3.7) | xmlrpc (7.3.7) | xsl (7.3.7) | intl (7.3.7) | Zend OPcache (7.3.7) | Zend Engine (3.3.7) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (777) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) | administrator/logs/ (---) |

Elevated Permissions (First 10) :: @Recycle/ (777) | @Recycle/Web/ (777) | @Recycle/jpgraph/ (777) | @Recycle/jpgraph/jpgraph-4.3.4/ (777) | @Recycle/jpgraph/jpgraph-4.3.4/docs/ (777) | @Recycle/jpgraph/jpgraph-4.3.4/docs/.@__thumb/ (777) | @Recycle/jpgraph/jpgraph-4.3.4/docs/chunkhtml/ (777) | @Recycle/jpgraph/jpgraph-4.3.4/docs/chunkhtml/example_src/ (777) | @Recycle/jpgraph/jpgraph-4.3.4/docs/chunkhtml/images/ (777) | @Recycle/jpgraph/jpgraph-4.3.4/docs/classref/ (777) |
Database Information :: wrote:Database statistics :: Uptime: 63950 | Threads: 1 | Questions: 17740 | Slow queries: 0 | Opens: 1621 | Flush tables: 2 | Open tables: 64 | Queries per second avg: 0.277 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_wrapper (3.0.0) 1 | com_mailto (3.0.0) 1 |
3rd Party:: WF_XHTMLXTRAS_TITLE (2.5.2) ? | WF_VISUALCHARS_TITLE (2.5.2) ? | WF_VISUALBLOCKS_TITLE (2.5.2) ? | WF_TEXTCASE_TITLE (2.5.2) ? | WF_TABLE_TITLE (2.5.2) ? | WF_STYLESELECT_TITLE (2.5.2) ? | WF_STYLE_TITLE (2.5.2) ? | WF_SPELLCHECKER_TITLE (2.5.2) ? | WF_SOURCE_TITLE (2.5.2) ? | WF_SEARCHREPLACE_TITLE (2.5.2) ? | WF_PRINT_TITLE (2.5.2) ? | WF_PREVIEW_TITLE (2.5.2) ? | WF_NONBREAKING_TITLE (2.5.2) ? | WF_MEDIA_TITLE (2.5.2) ? | WF_LISTS_TITLE (2.5.2) ? | WF_LINK_TITLE (2.5.2) ? | WF_LAYER_TITLE (2.5.2) ? | WF_KITCHENSINK_TITLE (2.5.2) ? | WF_INLINEPOPUPS_TITLE (2.5.2) ? | WF_IMGMANAGER_TITLE (2.5.2) ? | WF_FULLSCREEN_TITLE (2.5.2) ? | WF_FORMATSELECT_TITLE (2.5.2) ? | WF_FONTSIZESELECT_TITLE (2.5.2) ? | WF_FONTSELECT_TITLE (2.5.2) ? | WF_FONTCOLOR_TITLE (2.5.2) ? | WF_DIRECTIONALITY_TITLE (2.5.2) ? | WF_CONTEXTMENU_TITLE (2.5.2) ? | WF_CLIPBOARD_TITLE (2.5.2) ? | WF_CLEANUP_TITLE (2.5.2) ? | WF_CHARMAP_TITLE (2.5.2) ? | WF_BROWSER_TITLE (2.5.2) ? | WF_AUTOSAVE_TITLE (2.5.2) ? | WF_ARTICLE_TITLE (2.5.2) ? | WF_ANCHOR_TITLE (2.5.2) ? | WF_LINK_SEARCH_TITLE (2.5.2) ? | WF_POPUPS_WINDOW_TITLE (2.5.2) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.5.2) ? | WF_MEDIAPLAYER_JCEPLAYER_TITLE (2.5.2) ? | WF_LINKS_JOOMLALINKS_TITLE (2.5.2) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.5.2) ? | WF_AGGREGATOR_[youtube]_TITLE (2.5.2) ? | WF_AGGREGATOR_VINE_TITLE (2.5.2) ? | WF_AGGREGATOR_VIMEO_TITLE (2.5.2) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.5.2) ? |

Components :: Admin ::
Core :: com_privacy (3.9.0) 1 | com_actionlogs (3.9.0) 1 | com_fields (3.7.0) 1 | com_associations (3.7.0) 1 | com_users (3.0.0) 1 | com_templates (3.0.0) 1 | com_tags (3.1.0) 1 | com_search (3.0.0) 1 | com_redirect (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_plugins (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_modules (3.0.0) 1 | com_messages (3.0.0) 1 | com_menus (3.0.0) 1 | com_media (3.0.0) 1 | com_login (3.0.0) 1 | com_languages (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_installer (3.0.0) 1 | com_finder (3.0.0) 1 | com_cpanel (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_content (3.0.0) 1 | com_config (3.0.0) 1 | com_checkin (3.0.0) 1 | com_categories (3.0.0) 1 | com_cache (3.0.0) 1 | com_banners (3.0.0) 1 | com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 |
3rd Party:: com_jumi (3.0.5) 1 | System - Jumi Router (2.0.6) 1 | System - Jumi (3.0.4) 1 | Jumi (3.0.1) 1 | Akeeba (4.2.0) 1 | swMenuFree (8.5) 1 | COM_SWMENUFREE (8.5) 1 | SP Polls (2.1) 1 | JCE (2.5.2) 1 | COM_FORMMAKER (3.5.6) 1 | COM_EASYFRONTENDSEO (3-3) ? | COM_CREATIVECONTACTFORM (3.0.0) 1 | CJLib (2.4.6) 1 | CjBlog (2.1.0) 1 | com_[spam] (4.2.5) 1 | Admintools (5.1.3) ? |

Modules :: Site ::
Core :: mod_wrapper (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_users_latest (3.0.0) 1 | mod_tags_similar (3.1.0) 1 | mod_tags_popular (3.1.0) 1 | mod_syndicate (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_search (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_login (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_footer (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_articles_archive (3.0.0) 1 |
3rd Party:: Jumi (3.0.1) 1 | swMenuFree (8.5) 1 | SP Poll (2.0) 1 | Responsive Contact Form (3.0) 1 | Perfect Everything in Everyway (2.0.13) 1 | JF MobileMenu (1.1) 1 | Form Maker Module (3.5.6) 1 | MOD_CREATIVECONTACTFORM_NAME (3.0.0) 1 | CjBlog Bloggers Module (2.0.0) 1 | CjBlog Categories (3.0.0) 1 | CjBlog Archive (2.0.0) 1 | mod_[spam]_tree_post (4.2.5) 1 | mod_[spam]_tree_category (4.2.5) 1 | mod_[spam]_tags (4.2.5) 1 | mod_[spam]_post (4.2.5) 1 | mod_[spam]_calendar (4.2.5) 1 | mod_[spam]_blog (4.2.5) 1 |

Modules :: Admin ::
Core :: mod_latestactions (3.9.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_sampledata (3.8.0) 1 | mod_version (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_title (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_status (3.0.0) 1 | mod_stats_admin (3.0.0) 1 | mod_quickicon (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_login (3.0.0) 1 | mod_logged (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 |
3rd Party::

Libraries ::
Core ::
3rd Party:: Regular Labs Library (19.9.10668) 1 | FOF30 (3.3.5) 1 |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_user_terms (3.9.0) 0 | plg_user_profile (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_twofactorauth_totp (3.2.0) 0 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 0 | plg_system_privacyconsent (3.9.0) 0 | plg_system_logrotation (3.9.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_fields (3.7.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_remember (3.0.0) 1 | plg_system_redirect (3.0.0) 0 | plg_system_p3p (3.0.0) 0 | plg_system_logout (3.0.0) 1 | plg_system_log (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_languagecode (3.0.0) 0 | plg_system_highlight (3.0.0) 1 | plg_system_debug (3.0.0) 1 | plg_system_cache (3.0.0) 0 | plg_search_tags (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.0.1) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_fields (3.7.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_cookie (3.0.0) 1 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_captcha_recaptcha (3.4.0) 0 |
3rd Party:: User - CjBlog (1.0.0) 0 | plg_system_sourcerer (8.2.0) 1 | plg_system_regularlabs (19.9.10668) 1 | System - Jumi Router (2.0.6) 1 | System - Jumi (3.0.4) 1 | PLG_SYSTEM_SAFARICONTROL (3.1.1) 0 | PLG_SEOFLI (3.0.7) ? | System - Helix3 Framework (2.5.6) 1 | System - Helix Framework (2.2) 1 | PLG_EASYFRONTENDSEO (3-3) ? | Creative Contact Form (3.0.0) 1 | plg_system_[spam] (4.2.5) 1 | System - Google Analytics (4.6.1) 1 | System - Admin Tools (5.1.3) ? | System - Advanced Google Analytics (1.7.3) 1 | plg_search_[spam] (4.2.5) 1 | plg_quickicon_jcefilebrowser (2.5.2) 1 | plg_installer_cjupdater (1.0) 1 | Perfect Link in Everyway (2.0.2) 0 | Perfect iFrame in Everyway (2.0.4) 0 | Perfect Facebook Page Plugin in Eve (2.0.5) ? | Perfect Custom HTML in Everyway (2.0.2) 0 | Perfect Cookie Policy in Everyway (2.0.3) 0 | PLG_EDITORS_TINYMCE_BOOTSTRAP (1.0.0) 1 | plg_editors_tinymce (4.5.11) 1 | plg_editors_codemirror (5.40.0) 1 | plg_editors_jce (2.5.2) 1 | plg_editors-xtd_sourcerer (8.2.0) 1 | Button - Perfect Everything in Ever (2.0.0) ? | Helix V2 Shortcode Generator (1.1) 1 | corejoomla - socials (1.0.0) 0 | DirectPHP (3.01) 1 | Content - Perfect Everything in Eve (2.0.0) ? | Content - Load Form Maker (3.5.6) 1 | PLG_PWEB_FBARTICLEIMAGES (2.0.22) 1 | Content - CjBlog (1.0.0) 0 | My Badges (1.0.0) 0 | CjBlog App - CjBlog (1.0.0) 0 | Helix3 - Ajax (2.5.6) 1 |
Templates Discovered :: wrote:Templates :: Site :: shaper_helix_ii (2.1.6) 1 | shaper_helix3 (2.5.6) 1 | protostar (1.0) 1 | beez3 (3.1.0) 1 |
Templates :: Admin :: isis (1.0) 1 | hathor (3.0.0) 1 |

User avatar
AMurray
Joomla! Exemplar
Joomla! Exemplar
Posts: 9707
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Unable To access Web

Post by AMurray » Wed Mar 24, 2021 9:04 am

Have no idea what "QNAP" is. Is it an actual web hosting service?

You have elevated file permissions that need fixing (777 should be 755, and configuration.php file should be 444). Joomla 3.9.11 is out of date - should be 3.9.25

How did you restore the website. Did you have a backup made with Akeeba, and then restore with Kickstart?
Regards - A Murray
General Support Moderator

kenho2299
Joomla! Apprentice
Joomla! Apprentice
Posts: 11
Joined: Sun May 03, 2015 10:03 am

Re: Unable To access Web

Post by kenho2299 » Thu Mar 25, 2021 6:56 am

Dear A murray:
Thanks so much. I backup my web again,and restore with kickstart. Then upgrade Joomla to latest version. Everthing is OK.


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