Update from 3.8.6 to 3.8.8. breaks Protostar template

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FlyingFlo
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Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by FlyingFlo » Thu Jun 21, 2018 4:03 pm

Hi,
after updating Joomla from 3.8.6 to 3.8.8 the protostar template doesn't work anymore: The front end says "The requested page can't be found."
The Beez3 template still works fine. Fortunately, I have a BackUp, so I restored and tried to make a copy of the protostar template, activated it and updated again, but still the same behaviour.
I have a joomla installation that is very clear (only Akeeba Backup installed).
What is the reason? What can I do?

Thanks,
Florian

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AMurray
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by AMurray » Thu Jun 21, 2018 9:40 pm

"The requested page can't be found" would suggest exactly that. You're trying to open a non-existent page.

What can you do?
One suggestion (strongly suggested), use the FPA utility and post the results to this forum....
viewtopic.php?f=714&t=793531 (refer the pink section, under Forum Rules).

I'm not sure, that the update 3.8.6 to 3.8.8 is the cause of the problem. I'm sure many other users have not had this issue else it would be more frequently reported.

You have said this only affects Protostar, therefore meaning you can get into the Administrator, therefore perhaps try to reload the core files through the "Upload and Update" method (joomla update component). Download the install package from downloads.joomla.org (the update package) and try to reinstall that.

For future, I would turn on a handy Akeeba plugin called "Backup on Update" (you should see it in the Plugins Manager if you search for it) which triggers the akeeba backup automatically, before the system does its Core updates. Just makes life easier, if you forget to do the backup beforehand, the system triggers it automatically.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

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Duckdown
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by Duckdown » Fri Jun 22, 2018 8:36 am

I use Protostar with a number of sites and no issues on updates, so far.

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Per Yngve Berg
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by Per Yngve Berg » Fri Jun 22, 2018 11:27 am

I don't think it's the template. It may be a module in a position that's not exist in the other template.

It's a known issue with the Random Image Module with 3.8.8

FlyingFlo
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by FlyingFlo » Fri Jun 22, 2018 11:51 am

Problem solved, thank you all!

The problem was indeed the "Random Image Module" that doesn't work on 3.8.8. anymore. So I just unpublished it and now it works fine again.

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muddauber
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by muddauber » Fri Jun 22, 2018 6:06 pm

Problem with Random ImageModule

USE https://github.com/joomla/joomla-cms/bl ... efault.php

USE and replace joomla-cms/modules/mod_random_image/tmpl/default.php


Yes. The new version will be included in the 3.8.9 update though.

MacRicky_1954
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by MacRicky_1954 » Mon Jun 25, 2018 6:37 am

Thank you ! This helped me solving the same problem !

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Per Yngve Berg
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by Per Yngve Berg » Tue Jun 26, 2018 8:41 pm

3.8.10 is now released.

MacRicky_1954
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Re: Update from 3.8.6 to 3.8.8. breaks Protostar template

Post by MacRicky_1954 » Thu Jun 28, 2018 12:55 pm

Thank you Per... site is already updated :--)


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