New pages includes the template name in URL
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Jan 22, 2021 7:28 am
New pages includes the template name in URL
Hi every one !
I hope i'll be clear enough ! (1st of all I'm french so pls be patient lol)
Since yesterday all new page I create in SP page builder have a different URL that the old ones. And the new page created also have a wrong width in the footer (now full width, rest of the site is like 1200px or so.)
Other strange issue that could be related (or not) but also since yesterday, sometimes changes I make are saved but dropped and never happen. Googled that and disabled cache in Joomla and cleared cache on my PC and iPhone without any improuvment.
SETUP :
host : ionos.ca (formely 1and1)
PHP7.3
MySQL5.7
Joomla! 3.9.24 Stable
HelixUltimate
Template: Steaque
To see the problem live :
NORMAL PAGE : cafearthur.ca/index.php/contact
NEW PAGE : cafearthur.ca/index.php/steaque-2/rire-un-peu
Tried to google that but honnestly could'nt find anyone with my problem
Thanks a million for your help guys
I hope i'll be clear enough ! (1st of all I'm french so pls be patient lol)
Since yesterday all new page I create in SP page builder have a different URL that the old ones. And the new page created also have a wrong width in the footer (now full width, rest of the site is like 1200px or so.)
Other strange issue that could be related (or not) but also since yesterday, sometimes changes I make are saved but dropped and never happen. Googled that and disabled cache in Joomla and cleared cache on my PC and iPhone without any improuvment.
SETUP :
host : ionos.ca (formely 1and1)
PHP7.3
MySQL5.7
Joomla! 3.9.24 Stable
HelixUltimate
Template: Steaque
To see the problem live :
NORMAL PAGE : cafearthur.ca/index.php/contact
NEW PAGE : cafearthur.ca/index.php/steaque-2/rire-un-peu
Tried to google that but honnestly could'nt find anyone with my problem
Thanks a million for your help guys
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Jan 22, 2021 7:28 am
Re: New pages includes the template name in URL
Forgot to mention that a random guy did some work to resize the offcanvas toggler the night before. Quite sure it can be related to my issue but the guy told me he didnt do anything... 

- AMurray
- Joomla! Champion
- Posts: 6466
- Joined: Sat Feb 13, 2010 7:35 am
- Location: Australia
Re: New pages includes the template name in URL
Try the JoomShaper forum? If it's a purchased template they should help you.
Regards,
--------------------------------------------------------------
A Murray
Help you I can, yes!. Post your question, you should. Keep it on topic you must!
Use the Forc....Forum Post Assistant my young Padawan!
--------------------------------------------------------------
A Murray
Help you I can, yes!. Post your question, you should. Keep it on topic you must!
Use the Forc....Forum Post Assistant my young Padawan!
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Jan 22, 2021 7:28 am
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- Joomla! Intern
- Posts: 78
- Joined: Tue Jun 30, 2020 12:17 pm
Re: New pages includes the template name in URL
Hi. The template is built on the Helix Ultimate framework from Joomshaper. But anyone can use this framework to create a commercial template. Joomshaper doesn't have a commercial template called "steaque". You need to find the developer of this template and contact him.
- Per Yngve Berg
- Joomla! Master
- Posts: 27541
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: New pages includes the template name in URL
Have you tried to disable SEF in Global Configuration so you can see the real URL?
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Jan 22, 2021 7:28 am
Re: New pages includes the template name in URL
Yes thanks ! Still waiting for his answer!Pavel-ww wrote: ↑Sat Jan 23, 2021 7:34 amHi. The template is built on the Helix Ultimate framework from Joomshaper. But anyone can use this framework to create a commercial template. Joomshaper doesn't have a commercial template called "steaque". You need to find the developer of this template and contact him.
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Jan 22, 2021 7:28 am
Re: New pages includes the template name in URL
Thanks ! Will try that right away !Per Yngve Berg wrote: ↑Sat Jan 23, 2021 11:30 amHave you tried to disable SEF in Global Configuration so you can see the real URL?
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- Joomla! Apprentice
- Posts: 6
- Joined: Fri Jan 22, 2021 7:28 am
Re: New pages includes the template name in URL
I think you pointed out the problem ! Address looks absolutely normal without the SEF with page ID and item ID...Per Yngve Berg wrote: ↑Sat Jan 23, 2021 11:30 amHave you tried to disable SEF in Global Configuration so you can see the real URL?
So that look like a SEF issue ?
- Per Yngve Berg
- Joomla! Master
- Posts: 27541
- Joined: Mon Oct 27, 2008 9:27 pm
- Location: Romerike, Norway
Re: New pages includes the template name in URL
What is the alias of the Itemid?