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walterwood44
Joomla! Apprentice
Joomla! Apprentice
Posts: 18
Joined: Mon Aug 12, 2013 1:54 am

Problems with 3.10 Site & SP Page Builder

Post by walterwood44 » Thu Sep 23, 2021 4:42 am

I am working on a new site in a staging area and have some strange things happening. This is a 3.10.2 with SP Page Builder 3.7.15 and JCE Editor Pro 2.9.16. PHP version is 7.4.16. This instance was upgraded to Joomla 3.10 from the last version. My PC is Windows 10 Pro with latest updates and I have this problem in both Edge and Firefox.

Yesterday after I finished work, I checked the pages I had been working on and they looked OK just before I shut down. Tonight when I accessed them, some things were missing. When I clicked in an area where there should be text, I could see all the Page Builder's Text Boxe outline but only some displayed the text . When I clicked to Edit, the text was displayed in the Editor but not on the page. In one or two cases, I was able to display the text by changing the font to black. In other cases, this did not work. However, all the images appear to be OK. It almost looks like a database corruption problem. One of the pages in question is http://staging.geotech.com/index.php/pr ... envirodata. Any suggestions on how to fix this would be appreciated.

Thanks,
Walter
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Last edited by imanickam on Thu Sep 23, 2021 7:29 am, edited 1 time in total.
Reason: Moved topic » from General Questions/New to Joomla! 3.x to Templates for Joomla! 3.x

walterwood44
Joomla! Apprentice
Joomla! Apprentice
Posts: 18
Joined: Mon Aug 12, 2013 1:54 am

Problems with 3.10 Site & SP Page Builder

Post by walterwood44 » Thu Sep 23, 2021 5:01 am

I am working on a new site in a staging area and have some strange things happening. This is a 3.10.2 with SP Page Builder 3.7.15 and JCE Editor Pro 2.9.16. PHP version is 7.4.16. This instance was upgraded to Joomla 3.10 from the last version. My PC is Windows 10 Pro with latest updates and I have this problem in both Edge and Firefox.

Yesterday after I finished work, I checked the pages I had been working on and they looked OK just before I shut down. Tonight when I accessed them, some things were missing. When I clicked in an area where there should be text, I could see all the Page Builder's Text Boxe outline but only some displayed the text . When I clicked to Edit, the text was displayed in the Editor but not on the page. In one or two cases, I was able to display the text by changing the font to black. In other cases, this did not work. However, all the images appear to be OK. It almost looks like a database corruption problem. Any suggestions on how to fix this would be appreciated.
Forum Post Assistant (v1.6.2) : 23-Sep-2021 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.10.2-Stable (Daraja) 12-September-2021
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: Yes | GZip: false | Cache: true | CacheTime: 15 | CacheHandler: apcu | CachePlatformPrefix: false | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 30 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.10.2: Yes | Database Supports J! 3.10.2: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 3.10.0-962.3.2.lve1.5.36.el7.x86_64 | Technology: x86_64 | Web Server: LiteSpeed | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 990.34 GiB |

PHP Configuration :: Version: 7.4.16 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: | Error Reporting: 32767 | Log Errors To: error_log | Last Known Error: 21st September 2021 14:16:10. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 128M | Max. POST Size: 128M | Max. Input Time: -1 | Max. Execution Time: 300 | Memory Limit: 512M

Database Configuration :: Version: 5.5.5-10.1.41-MariaDB (Client:mysqlnd 7.4.16) | Database Size: 6.84 MiB | #of Tables with config prefix:  89 | #of other Tables:  0 | User Privileges : GRANT ALL
Detailed Environment :: wrote:PHP Extensions :: Core (7.4.16) | date (7.4.16) | libxml (7.4.16) | openssl (7.4.16) | pcre (7.4.16) | sqlite3 (7.4.16) | zlib (7.4.16) | bz2 (7.4.16) | calendar (7.4.16) | ctype (7.4.16) | curl (7.4.16) | hash (7.4.16) | filter (7.4.16) | ftp (7.4.16) | gettext (7.4.16) | gmp (7.4.16) | SPL (7.4.16) | iconv (7.4.16) | pcntl (7.4.16) | readline (7.4.16) | Reflection (7.4.16) | session (7.4.16) | standard (7.4.16) | shmop (7.4.16) | SimpleXML (7.4.16) | mbstring (7.4.16) | tokenizer (7.4.16) | xml (7.4.16) | litespeed () | apcu (5.1.17) | bcmath (7.4.16) | dba (7.4.16) | dom (20031129) | enchant (7.4.16) | fileinfo (7.4.16) | gd (7.4.16) | imap (7.4.16) | intl (7.4.16) | json (7.4.16) | ldap (7.4.16) | exif (7.4.16) | mysqlnd (mysqlnd 7.4.16) | mysqli (7.4.16) | odbc (7.4.16) | PDO (7.4.16) | pdo_mysql (7.4.16) | PDO_ODBC (7.4.16) | pdo_pgsql (7.4.16) | pdo_sqlite (7.4.16) | pgsql (7.4.16) | Phar (7.4.16) | posix (7.4.16) | pspell (7.4.16) | snmp (7.4.16) | soap (7.4.16) | sockets (7.4.16) | sysvmsg (7.4.16) | sysvsem (7.4.16) | sysvshm (7.4.16) | tidy (7.4.16) | timezonedb (2020.4) | xmlreader (7.4.16) | xmlrpc (7.4.16) | xmlwriter (7.4.16) | xsl (7.4.16) | zip (1.15.6) | Zend OPcache (7.4.16) | Zend Engine (3.4.0) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 11490171 | Threads: 1 | Questions: 6347548498 | Slow queries: 2877 | Opens: 128638745 | Flush tables: 1 | Open tables: 2000 | Queries per second avg: 552.432 |
Extensions Discovered :: wrote:Components :: Site ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party:: WF_AGGREGATOR_AUDIO_TITLE (2.9.16) ? | WF_AGGREGATOR_DAILYMOTION_TITLE (2.9.16) ? | WF_AGGREGATOR_VIDEO_TITLE (2.9.16) ? | WF_AGGREGATOR_VIMEO_TITLE (2.9.16) ? | WF_AGGREGATOR_[youtube]_TITLE (2.9.16) ? | WF_FILESYSTEM_JOOMLA_TITLE (2.9.16) ? | WF_LINKS_JOOMLALINKS_TITLE (2.9.16) ? | WF_POPUPS_JCEMEDIABOX_TITLE (2.9.16) ? | WF_LINK_SEARCH_TITLE (2.9.16) ? | WF_ANCHOR_TITLE (2.9.16) ? | WF_ARTICLE_TITLE (2.9.16) ? | WF_ATTRIBUTES_TITLE (2.9.11) ? | WF_AUTOSAVE_TITLE (2.9.16) ? | WF_BROWSER_TITLE (2.9.16) ? | WF_CAPTION_TITLE (2.9.16) ? | WF_CHARMAP_TITLE (2.9.16) ? | WF_CLEANUP_TITLE (2.9.16) ? | WF_CLIPBOARD_TITLE (2.9.16) ? | JCE - Columns (1.0.0) ? | WF_CONTEXTMENU_TITLE (2.9.16) ? | WF_DIRECTIONALITY_TITLE (2.9.16) ? | WF_EMOTIONS_TITLE (2.9.16) ? | WF_FILEMANAGER_TITLE (2.9.16) ? | WF_FONTCOLOR_TITLE (2.9.16) ? | WF_FONTSELECT_TITLE (2.9.16) ? | WF_FONTSIZESELECT_TITLE (2.9.16) ? | WF_FORMATSELECT_TITLE (2.9.16) ? | WF_FULLSCREEN_TITLE (2.9.16) ? | WF_HELP_TITLE (2.9.16) ? | WF_HR_TITLE (2.9.16) ? | WF_IFRAME_TITLE (2.9.16) ? | WF_IMGMANAGER_TITLE (2.9.16) ? | WF_IMGMANAGER_EXT_TITLE (2.9.16) ? | WF_KITCHENSINK_TITLE (2.9.16) ? | WF_LINK_TITLE (2.9.16) ? | WF_LISTS_TITLE (2.9.16) ? | WF_MEDIA_TITLE (2.9.16) ? | WF_MEDIAMANAGER_TITLE (2.9.16) ? | WF_MICRODATA_TITLE (2.9.16) ? | WF_NONBREAKING_TITLE (2.9.16) ? | JCE - Noneditable (1.0.0) ? | WF_PREVIEW_TITLE (2.9.16) ? | WF_PRINT_TITLE (2.9.16) ? | WF_REFERENCE_TITLE (2.9.11) ? | WF_SEARCHREPLACE_TITLE (2.9.16) ? | WF_SOURCE_TITLE (2.9.16) ? | WF_SPELLCHECKER_TITLE (2.9.16) ? | WF_STYLE_TITLE (2.9.16) ? | WF_STYLESELECT_TITLE (2.9.16) ? | WF_TABLE_TITLE (2.9.16) ? | WF_TEMPLATEMANAGER_TITLE (2.9.16) ? | WF_TEXTCASE_TITLE (2.9.16) ? | WF_TEXTPATTERN_TITLE (2.9.16) ? | WF_VISUALBLOCKS_TITLE (2.9.16) ? | WF_VISUALCHARS_TITLE (2.9.16) ? | WF_WORDCOUNT_TITLE (2.9.16) ? | WF_XHTMLXTRAS_TITLE (2.9.16) ? |

Components :: Admin ::
Core :: com_actionlogs (3.9.0) 1 | com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.10.1) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_privacy (3.9.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 |
3rd Party:: SP Simple Portfolio (1.8) ? | COM_SPEASYIMAGEGALLERY (1.5.1) ? | Akeeba (8.0.10) 1 | SP Page Builder (3.7.15) 1 | COM_JCE (2.9.16) 1 |

Modules :: Site ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party:: SP Page Builder (1.6) 1 | SP Easy Image Gallery Module (1.3) ? | SP Simple Portfolio Module (1.6) ? |

Modules :: Admin ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party:: mod_sppagebuilder_icons (1.0.2) ? | mod_sppagebuilder_admin_menu (1.4) 1 |

Libraries ::
Core ::
3rd Party:: file_fof40 (4.0.3) ? |

Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_content_confirmconsent (3.9.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 0 | Content - SP Page Builder (1.8) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_installer_webinstaller (2.1.2) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_eos310 (3.10.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_twofactorauth_totp (3.2.0) 0 | plg_twofactorauth_yubikey (3.2.0) 0 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 | K2 - SP Page Builder (1.4) 0 |
3rd Party:: PLG_ACTIONLOG_AKEEBABACKUP (8.0.10) 0 | plg_content_jce (2.9.16) 1 | plg_editors_codemirror (5.60.0) 1 | plg_editors_tinymce (4.5.12) 1 | plg_editors_jce (2.9.16) 1 | plg_extension_jce (2.9.16) 1 | plg_fields_mediajce (2.9.16) 1 | plg_finder_sppagebuilder (1.6.1) 0 | plg_installer_jce (2.9.16) 1 | plg_quickicon_jce (2.9.16) 1 | plg_quickicon_akeebabackup (8.0.10) 0 | plg_search_sppagebuilder (1.5) 0 | System - Helix Ultimate Framework (2.0.5) 1 | System - SP PageBuilder (1.4) 1 | System - SP Page Builder Pro Update (1.1) ? | plg_system_jce (2.9.16) 1 | plg_system_jcemediabox (2.1.1) 0 | PLG_SYSTEM_BACKUPONUPDATE (8.0.10) 0 | SP Simple Portfolio - SP Page Build (1.1) ? |
Templates Discovered :: wrote:Templates :: Site :: beez3 (3.1.0) 1 | protostar (1.0) 1 | shaper_helixultimate (2.0.5) 1 |
Templates :: Admin :: hathor (3.0.0) 1 | isis (1.0) 1 |

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AMurray
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Re: Problems with 3.10 Site & SP Page Builder

Post by AMurray » Thu Sep 23, 2021 6:49 am

You also have that "Default template not exists..." (if I go to any page under the Products menu on your site) error that I encountered with Helix template before starting fresh with Joomla 4 and SP Page builder and Helix.

I'd ask on the Joomshaper forum because this is related to their products.
Regards - A Murray

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Pavel-ww
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Re: Problems with 3.10 Site & SP Page Builder

Post by Pavel-ww » Thu Sep 23, 2021 7:24 am

walterwood44 wrote:
Thu Sep 23, 2021 4:42 am
Any suggestions on how to fix this would be appreciated.
Hi. You have the white font color for BODY. Check the template settings.
AMurray wrote:
Thu Sep 23, 2021 6:49 am
You also have that "Default template not exists..."
It is easy to fix. It is necessary to reselect the binding to the menu items in the template settings and save.
For the default template - select everything, save, remove all selections, save. Clear cache

walterwood44
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Posts: 18
Joined: Mon Aug 12, 2013 1:54 am

Re: Problems with 3.10 Site & SP Page Builder

Post by walterwood44 » Thu Sep 23, 2021 6:37 pm

Got it fixed. Thanks AMurray and Pavel-ww!


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