Problem with Gantry & JF Simone template

[cvrak]

Hi,
I'm using the JF Simone ver 1.0 template on a J3.10.12 and php8.1.24 & Gantry 5.4.12 framework site.
Some days ago i face a problem with the NSPro newsletter extension and JLSitemap.
Some functions are not working the result is a white screen with the "Error" message.
After some tests I've found out that its the template that causes the problem. I changed to Hydrogen template but the prpblem remains
When I change the template via URL (beez3), these functions are ok.
Can anyone help to solve the problem?

Thanks
Chris

[toivo]

Which version of PHP does the site use? If it is not possible to go the the backend, check from the cPanel or a similar page, provided by your host.

The recommended PHP version for Joomla 3 is still PHP 8.0, even though it the PHP developers stopped its active support 11 months ago. If the host has updated PHP to a later version, Joomla 3 and third party extensions may have issues.

[cvrak]

Which version of PHP does the site use? If it is not possible to go the the backend, check from the cPanel or a similar page, provided by your host.

The recommended PHP version for Joomla 3 is still PHP 8.0, even though it the PHP developers stopped its active support 11 months ago. If the host has updated PHP to a later version, Joomla 3 and third party extensions may have issues.

Thw site uses php.8.0
Any ideas how I can solve the problem?

Thanks
Chris

[pablop76]

Maybe some particle is causing the error? What version of Gantry?
What version of Gantry? Version v5.5.16 requires manual update.
https://docs.gantry.org/gantry5/basics/updating.
Remember to make a backup copy before any action on files.

[cvrak]

Maybe some particle is causing the error? What version of Gantry?
What version of Gantry? Version v5.5.16 requires manual update.
https://docs.gantry.org/gantry5/basics/updating.
Remember to make a backup copy before any action on files.

I use Gantry 5.5.16. with JF Simone 1.0 template
The problem is caused with NSpro newsletter extension.
Any help?

[pablop76]

Maybe change the component? For example on acymailing.
https://extensions.joomla.org/extension ... g-starter/
Or write to support ns pro