hacked now get webpage stuck on "Application Instantiation Error"

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khan101
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hacked now get webpage stuck on "Application Instantiation Error"

Post by khan101 » Sat Apr 14, 2018 12:55 am

Hi,

My Joomla site got "Application Instantiation Error" so tried all the config.php things found on help forum.
Nothing worked, I uninstall the Joomla, I got the same error page, so I asked my hosting company to reset my cpanel, so they did reset my cpanel, but even after the reset of my cpanel I got the same error page.

Normally when the cpanel is reset I should get the default page of my hosting company but I get the same error page saying "Error displaying the error page: Application Instantiation Error"

why I am getting the same error, I have tried ctrl+f5 as suggested by my hosting company.

Nothing works.
Last edited by mandville on Sun Apr 15, 2018 9:30 am, edited 2 times in total.
Reason: retitled to be more descriptive,

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leolam
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Re: webpage stuck on "Application Instantiation Error"

Post by leolam » Sat Apr 14, 2018 5:17 am

Welcome.
So this simply means that your database access credentials are incorrect and Joomla cannot access the database. The correct credentials for a cPanel server are:
public $password = 'yourdatabaseusernamepassword';
public $db = 'databaseprefix_yourdbname';
public $live_site = ''; (leave empty)
public $dbtype = 'mysqli';
public $host = 'localhost';
Correct accordingly

Leo 8)
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khan101
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Re: webpage stuck on "Application Instantiation Error"

Post by khan101 » Sat Apr 14, 2018 10:50 am

Thanks for your reply, real issue is my webpage is hacked. The domain name is pointing to somewhere else, not to my hosting server.

Thanks

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abernyte
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Re: webpage stuck on "Application Instantiation Error"

Post by abernyte » Sun Apr 15, 2018 7:30 am

real issue is my webpage is hacked
That was a fairly important piece of information to omit!

Follow all the instructions here:
viewtopic.php?f=714&t=946026

If you haven't allowed your domain to lapse then your domain registrar should have a control panel to allow you to point the domain correctly.
It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so. Twain


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