Problem with Joomla Update system ?

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gaatec
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Problem with Joomla Update system ?

Postby gaatec » Thu May 17, 2018 9:03 am

I last week got an email from one of my hosting companies claiming I had outdated software on the hosting server.

The email included a report and offending Joomla extensions included:

JCE
JCH Optimise
OS Gallery
Adsmanager

When I logged on to the admin interface of each site, I tried to "clear cache" and thereafter "find updates", but found no available updates of these extensions.

Upon manually comparing the version installed with the latest available version from the developers downloadsite I indeed found that these Joomla extensions were indeed outdated.

As an example, the version of JCE on my 40+ sites were of at least 7 different releases.

I looks to me like some of my sites stopped checking for JCE upgrades 6-7 months ago, while others have "dropped off" at various stages. Only 3-4 sites had the latest version of JCE.

The findings left me worried as I actually believed that I within Joomla would be notified of any updates to extensions that witin the JED are listed as "Uses Joomla Update System"

Does anyone have any idea of what could cause this?
Has anyone else experienced this problem?

Reg.
Goran

waarnemer
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Re: Problem with Joomla Update system ?

Postby waarnemer » Thu May 17, 2018 9:46 am

check the log files:

/logs/joomla_update.php

it will show you the details.

gaatec
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Re: Problem with Joomla Update system ?

Postby gaatec » Thu May 17, 2018 1:21 pm

Thanks a lot for the hint.

I did look at that logfile and it only seemed to contain the actual Joomla core updates.

No info regarding updates for extensions.
Should such be in the same logfile?

waarnemer
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Re: Problem with Joomla Update system ?

Postby waarnemer » Thu May 17, 2018 1:56 pm

As you describe a manual attempt doesn't trigger new updates, it looks like the hosting server itself cannot resolve the sources (urls).
Is that updating with the latest versions allright? If that is the case.. there is a correct resolvement.

Another one could be https://www.regularlabs.com/forum/exten ... on-manager

The part about the db having stored zeroes for disabled... topic is about regularlabs extensions but applies to all...

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Per Yngve Berg
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Re: Problem with Joomla Update system ?

Postby Per Yngve Berg » Thu May 17, 2018 2:08 pm

Extensions->Manage->Update Sites

Here is where the updates are fetched from.

gaatec
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Re: Problem with Joomla Update system ?

Postby gaatec » Thu May 17, 2018 6:06 pm

Thanks a lot for the pointers.

The sites are finding updates for most extensions, but as there were problems with more than one extension I initially thought that it might be a known Joomla problem.

I did indeed check the updates sites, and that these were enabled correctly. I also checked the databasetables to verify that all were set at "1" for enabled.

I will do some more digging into each of these extensions starting with OS Gallery.
Will update here if I get to the bottom of this.

Reg.
Gøran


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