jcomments not sending email stuck in queue Topic is solved

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oiblove2019
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jcomments not sending email stuck in queue

Post by oiblove2019 » Thu Jun 20, 2019 2:21 pm

added email addresses but all emails are stuck in jcomments queue. any help would be appreciative.

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sozzled
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Re: jcomments not sending email stuck in queue

Post by sozzled » Thu Jun 20, 2019 9:57 pm

Does your website send other emails? Have you tested the email function (see https://www.joomlabeginner.com/blog/tut ... l-settings).
https://www.kuneze.com/blog
Former member of Kunena project team
If you think I’m wrong then say “I think you're wrong.” If you say “You’re wrong!”, how do you know?

oiblove2019
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Re: jcomments not sending email stuck in queue

Post by oiblove2019 » Thu Jun 20, 2019 11:17 pm

yes, it does. i use sendmail, do i need to use smtp? sorry i didnt post that. it gets hung in the queue in jcomments and says 0 attempts. thank you for your response to help me.

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sozzled
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Re: jcomments not sending email stuck in queue

Post by sozzled » Thu Jun 20, 2019 11:27 pm

Thanks for your reply. I would expect that if you can send other mail from your website then there should not be an issue with JComments also sending mail. However, I have not encountered this problem with JComments myself ... or, at least, I have not seen anything recorded in the JComments mail queue.

Mailer = "Sendmail" should work OK but there may be problems if the sender's email is different to the domain. In other words, let's say the website's address is www.mywebsite.com and the sender's address is me@mywebsite.com; I would not expect problems with this. Problems can arise, however, if the sender's address is completely different (for example, if the sender's address is me@gmail.com). These "generic" email addresses often need to be configured with SMTP.

Therefore, it depends on knowing if the sender's address uses a different domain to the website domain.

There may also be other issues depending on what version of JComments you are using, what version of PHP you are using, what version of J! you are using, etc.
https://www.kuneze.com/blog
Former member of Kunena project team
If you think I’m wrong then say “I think you're wrong.” If you say “You’re wrong!”, how do you know?

oiblove2019
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Re: jcomments not sending email stuck in queue

Post by oiblove2019 » Thu Jun 20, 2019 11:32 pm

just got it to work. had to open port 25 on ec2 security group, and then reboot instance and reinstall jcomments. all is well. Thank you.

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Re: jcomments not sending email stuck in queue

Post by sozzled » Thu Jun 20, 2019 11:38 pm

Good to hear.
https://www.kuneze.com/blog
Former member of Kunena project team
If you think I’m wrong then say “I think you're wrong.” If you say “You’re wrong!”, how do you know?


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