Akeeba Site Migration - Kickstart Won't Start Topic is solved

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indenticus
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Akeeba Site Migration - Kickstart Won't Start

Post by indenticus » Tue Jan 19, 2021 11:29 am

I've downloaded my site using Akeeba and have uploaded the archive to the new server, plus kickstart.php, but when I browse to the correct folder and try to launch kickstart, I am greeted with the option to either open the file on my computer or download it. The script does not launch Akeeba Restore.

I'm trying different archive formats and adjusting file permissions but after that I'm stuck. Any help would be appreciated.

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by pe7er » Tue Jan 19, 2021 11:48 am

Does the new server meet the server requirements for Joomla?
https://downloads.joomla.org/technical-requirements

Does the new server parse PHP files?
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Re: Akeeba Site Migration - Kickstart Won't Start

Post by indenticus » Tue Jan 19, 2021 11:52 am

Yes, I think so because I already moved a small site successfully to a similar server, and this one is the same type with the same company and same type of contract.

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by Pavel-ww » Tue Jan 19, 2021 11:53 am

Hi.
kickstart.php is required only when the hosting does not have an archive unpacking function. If your hosting has an unpacking function, change the archive type from jpa to zip in the Akeeba settings, create a backup copy, move it to your hosting and unpack the archive. After unpacking, you can proceed to recovery using a simple link to your site.
If you need to use jpa and kickstart, carefully read the instructions on the Akeeba's official website. It looks like you are just making a mistake somewhere. For example, the kickstart.php file was not renamed and the like.

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by indenticus » Tue Jan 19, 2021 12:25 pm

Thanks Pavel. I have done as you suggested and downloaded, uploaded and successfully extracted an Akeeba ZIP backup on the new server, the files are all there, but the site will still not load, obviously refusing to execute any php script at all. There is also a WordPress site on the same server, on a different domain, and that works perfectly. So I'll check with the hosting company for help.

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by pe7er » Tue Jan 19, 2021 12:48 pm

indenticus wrote:
Tue Jan 19, 2021 11:52 am
I think so because I already moved a small site successfully to a similar server, and this one is the same type with the same company and same type of contract.
To make sure, test it by putting a small php script in a file and open it in the browser:

Code: Select all

<?php
phpinfo();
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Re: Akeeba Site Migration - Kickstart Won't Start

Post by indenticus » Tue Jan 19, 2021 1:18 pm

Thanks pe7er, I did that and it proves the server is unable to parse php. So it's time to delete and recreate the Addon domain in cPanel I think!

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by pe7er » Tue Jan 19, 2021 1:57 pm

You're welcome! Glad that you found the cause of the issue.
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Re: Akeeba Site Migration - Kickstart Won't Start

Post by indenticus » Tue Jan 19, 2021 2:27 pm

The problem remains. Every time I expand the archive php parsing fails. If I upload the php info into the empty folder it works, but as soon as I expand the archive it fails. I'll try a straight download-upload via ZIP and see if that works.

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by Per Yngve Berg » Wed Jan 20, 2021 8:17 am

Try to rename the .htaccess file, if it exists.

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by indenticus » Wed Jan 20, 2021 9:59 am

Thanks all, I have now been successful.

The problem could have been caused by one of three things:

1. Akeeba failed to create a complete backup of the installation
2. The file format that worked was ZIP, not the default JPA.
3. I was unable to use FTP to download or upload the archive due to cPanel restrictions, so it may have been corrupted using JPA (upload via cPanel File Manager).

I don't know which of these was responsible for the problem because once I used ZIP archives Kickstart worked.

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Re: Akeeba Site Migration - Kickstart Won't Start

Post by pe7er » Wed Jan 20, 2021 6:36 pm

Good to hear that you've solved it. Thanks for sharing your solution!
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