How to delete duplicate comments in JComments.

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sdp-webmaster
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How to delete duplicate comments in JComments.

Post by sdp-webmaster » Wed May 12, 2021 5:17 pm

I imported comments from CComments to JComments and now there are duplicate comments.

I am unable to access backend comments to simply delete the duplicates because there is a HTTP 500 error.

How can I find the duplicate files to delete?
Last edited by toivo on Wed May 12, 2021 10:50 pm, edited 1 time in total.
Reason: mod note: moved from 3.x General Questions

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AMurray
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Re: How to delete duplicate comments in JComments.

Post by AMurray » Wed May 12, 2021 10:19 pm

They are not *files* but entries in the database.I suppose you'd look at the database with phpMyAdmin or similar, and find the duplicate entries in the relevant table e.g. ( #_jcomments).

Alternatively, restore the site to before you did the import, try it again; if it repeats the problem, restore the site again and then approach the JComments developer for assistance with the import.
Regards - A Murray


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