Joomla classifieds registration not working anymore

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pete78
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Joomla classifieds registration not working anymore

Post by pete78 » Thu Dec 21, 2023 12:50 pm

Hi all, I'm new here.

Since few days, the registration is not working anymore but it's very weird as I checked users and today and yesterday, few users registered.

At the same time got few emails saying that they can't register....so I tried myself and something is not right. Basically when I try to register and click the recaptcha, it turns forever and never able to register.

If I skip the recaptcha or click "save" while recaptcha is turning, it goes to a page with a big 0 https://prnt.sc/O5C-m5TfDAM9

All this happened out of nowhere without changing any settings.

Login page played a bit but seems to be stable.

The site is buyswapsell.net.au

Cheers
Last edited by toivo on Thu Dec 21, 2023 10:23 pm, edited 1 time in total.
Reason: mod note: moved from 3.x General Questions

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AMurray
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Re: Joomla classifieds registration not working anymore

Post by AMurray » Thu Dec 21, 2023 9:59 pm

Check your Recaptcha settings? Are you using a Recaptcha (Google) that is supported?

Does it work with the default template (Protostar)? That "big zero" page is not an error page coming from Joomla with the default template, it is generated by whatever template you're using.

It would be helpful to us if you could generate the FPA report and post it to this thread. See https://forumpostassistant.github.io/docs/ for instructions.

Will just mention you posted on J3 forum, noting that J3 reached end of life two months ago.
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Webdongle
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Re: Joomla classifieds registration not working anymore

Post by Webdongle » Thu Dec 21, 2023 10:46 pm

Link to the app in jed please
Link to the site please

btw
Please add images in the post please viewtopic.php?f=815&t=1005936&p=3709878 ... s#p3709630
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

nacc
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Re: Joomla classifieds registration not working anymore

Post by nacc » Thu Dec 21, 2023 10:49 pm

The error message "count(): Argument #1 ($value) must be of type Countable|array, null given" suggests using an extension that is not compatible with the version of PHP used by the website. It is probable that a version of PHP higher than PHP 7.2 is in use.

pete78
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Re: Joomla classifieds registration not working anymore

Post by pete78 » Fri Dec 22, 2023 1:33 am

AMurray wrote:
Thu Dec 21, 2023 9:59 pm
Check your Recaptcha settings? Are you using a Recaptcha (Google) that is supported?

Does it work with the default template (Protostar)? That "big zero" page is not an error page coming from Joomla with the default template, it is generated by whatever template you're using.

It would be helpful to us if you could generate the FPA report and post it to this thread. See https://forumpostassistant.github.io/docs/ for instructions.

Will just mention you posted on J3 forum, noting that J3 reached end of life two months ago.
Hi, I checked the settings and they are same as is always been. I tried prostar and and breeze too and the page only mention the site title with the rest blank.

I have to check how to do this FPA report.

pete78
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Re: Joomla classifieds registration not working anymore

Post by pete78 » Fri Dec 22, 2023 1:35 am

Webdongle wrote:
Thu Dec 21, 2023 10:46 pm
Link to the app in jed please
Link to the site please

btw
Please add images in the post please viewtopic.php?f=815&t=1005936&p=3709878 ... s#p3709630
Hi, what's "jed"? the site is buyswapsell.net.au

pete78
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Re: Joomla classifieds registration not working anymore

Post by pete78 » Fri Dec 22, 2023 1:37 am

nacc wrote:
Thu Dec 21, 2023 10:49 pm
The error message "count(): Argument #1 ($value) must be of type Countable|array, null given" suggests using an extension that is not compatible with the version of PHP used by the website. It is probable that a version of PHP higher than PHP 7.2 is in use.
Hi has been at 7.1 as when set like that, messaging works better and all was well. The registration error happened out of nowhere while still at 7.1 then to try to solve it i tried the latest up to 8.1 and didn't solve anything. Still get the recaptcha spinning forever.

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toivo
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Re: Joomla classifieds registration not working anymore

Post by toivo » Fri Dec 22, 2023 2:08 am

pete78 wrote:
Fri Dec 22, 2023 1:35 am
what's "jed"?
JED is Joomla Extensions Directory at https://extensions.joomla.org.
Toivo Talikka, Global Moderator

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Webdongle
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Re: Joomla classifieds registration not working anymore

Post by Webdongle » Fri Dec 22, 2023 4:09 am

I registered there was no captcha
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


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