Simple component for asking questions

This forum is for general questions about extensions for Joomla! 3.x.

Moderators: pe7er, General Support Moderators

Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Joomla! Ace
Joomla! Ace
Posts: 1703
Joined: Mon Nov 13, 2006 8:01 pm

Simple component for asking questions

Postby Ironside » Sun Feb 11, 2018 2:13 pm

Can anyone recommend a component that allows people to ask a question rather than having to sign up and use of forum which can end up using a lot of resources?
Ham and eggs. A day's work for a chicken, a lifetime commitment for a pig.

User avatar
Joomla! Explorer
Joomla! Explorer
Posts: 468
Joined: Wed Jul 30, 2008 4:40 am
Location: SC USA

Re: Simple component for asking questions

Postby wwhite » Sun Feb 11, 2018 4:54 pm

Search the JED for "Question and Answer" and you will find several extensions that range from blog entries w comments to full featured components that are forums or look like them. Most will probably require logged in users.
Joomla - K2
Funeral Director - Every Day Above Ground is a Good Day!
Saying - This old world keeps spinning round, it a wonder tall trees aint laying down https://www.[youtube].com/watch?v=c_W9aaQ1Apo

User avatar
Joomla! Virtuoso
Joomla! Virtuoso
Posts: 3543
Joined: Sat Feb 13, 2010 7:35 am
Location: Australia

Re: Simple component for asking questions

Postby AMurray » Mon Feb 12, 2018 9:43 am

Agree, as @wwhite suggested, and some links to ideas suggested below.

To clarify, is this question-and-answer idea going to be (a) a live chat one-to-one, (b) a support ticket system or (c) a static FAQ list (that you as site owner/operator will build) or (d) a dynamic FAQ that grows as users submit questions and you provide answers?

1) The FAQ idea could be a list you (as site operator/owner) build yourself, or dynamic as in users submit questions and the answers are public to all - ... ation/faq/

2) Do you simply want a form, that sends an email to you, that you then respond back to in your own time. ... act-forms/

3) a Help-ticket system? There are many varieties and options. The ticket system might require a log on but thats so you can track a ticket's progress and the conversation between the user and support. ... help-desk/

Are you anticipating a busying site - to the point of the "lots of resources used" as you mentioned? If that's the case you need to consider the hosting service you're using e.g. shared vs VPS or similar.

I mean on the level of engagement from users, such as Joomla's own forum, I'm sure that's "moderate" in its usage really but you see many dozens of posts across a couple of dozen sub-forums and many people responding to questions.
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

Return to “Extensions for Joomla! 3.x”

Who is online

Users browsing this forum: No registered users and 5 guests