Error after extension activate

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terciodejesus
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Error after extension activate

Post by terciodejesus » Mon Apr 22, 2019 2:15 pm

Guys, good morning. I'm doing a simple freelance on a joomla site. It was functioning normally. However, I was adding an extension to include facebook's pixel code and the installation occurred in a normal way.

However, when I activated the facebook pixel, an error happened and now the site no longer works.

The description of the error is:

0 - Call to undefined method JApplicationSite::isClient()

The tutorial of inclusion of the Pixel of the FB I follow here:
https://extensions.joomla.org/extension/facebook-pixel/

This is the site:
http://www.quatroestacoesdecoracoes.com.br/

The version of joomla:
3.x
Last edited by toivo on Mon Apr 22, 2019 4:50 pm, edited 1 time in total.
Reason: mod note: changed URL to point to JED

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Webdongle
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Re: Error after extension activate

Post by Webdongle » Mon Apr 22, 2019 4:23 pm

That is a paid for extension. Suggest you contact their devs. In the meantime recover using the backup that you made before installing the extension. No backup then you can disable the plugin by editing the database (make a database back up first)

viewtopic.php?f=806&t=969442 please
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein

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AMurray
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Re: Error after extension activate

Post by AMurray » Tue Apr 23, 2019 10:07 am

There have been dozens of updates for the Joomla 3 series - which specific version are you using? i.e. you should be using 3.9.5......
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

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AMurray
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Re: Error after extension activate

Post by AMurray » Tue Apr 23, 2019 10:08 am

It could be incompatibility of the extension - e.g. with the PHP version you're using. All that will be listed when you run the FPA and post the report's results, as @Webdongle as requested
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

terciodejesus
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Posts: 3
Joined: Mon Apr 22, 2019 2:06 pm

Re: Error after extension activate

Post by terciodejesus » Tue Apr 23, 2019 9:26 pm

Fixed! All I did was access via FTP and look at plugins '/system/<plugin_name_folder>' and rename the php plugin file to 'officialfacebookpixel.php-off'

Thank you all!

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Webdongle
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Re: Error after extension activate

Post by Webdongle » Tue Apr 23, 2019 9:57 pm

That is not a fix because now you can not uninstall it. Disabling the plugin in the database then uninstall is a fix. Or now you can disable it in /administrator then rename the folder correctly then uninstall.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"The definition of insanity is doing the same thing over and over again, but expecting different results": Albert Einstein


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