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Page builder Pro bought, but cant choose templates

Posted: Thu Feb 13, 2020 9:40 am
by RasmusG
Just installed Page builder pro in my joomla administration page after having bought it. But when I try to choose a template a red alert pops up in the top of the screen saying "Invalid email address" (see attachment). Any ideas, as I have used the same email address all the way through purchase and installation?
Best regards Rasmus

Re: Page builder Pro bought, but cant choose templates

Posted: Thu Feb 13, 2020 11:45 am
by toivo
You should create a topic at the JoomShaper support forum at https://www.joomshaper.com/forums/categ ... ge-builder.

Re: Page builder Pro bought, but cant choose templates

Posted: Thu Feb 13, 2020 12:59 pm
by RasmusG
Thanks Toivo,
I will do that:-)

Re: Page builder Pro bought, but cant choose templates

Posted: Sat Feb 15, 2020 7:47 am
by AMurray
Are you subscribed to the Templates....the basic SP Page Builder subscription on its own doesn't include access to templates but the 'developer' subscription level does.

If using SP Page Builder Pro, did you put in the license key in your SP Page Builder installation? (That's found when you log into Joomshaper.com).

Re: Page builder Pro bought, but cant choose templates

Posted: Mon Feb 17, 2020 9:51 am
by RasmusG
That was it: I did not know about the SP page builder where you put in the license key in the settings section.
Thanks AMurray