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Product quote emails going to wrong mailbox
Posted: Thu Jan 05, 2023 12:26 pm
by carvalhobr
Good morning, I have a website where there are several products and the customer can request a "Quote" but this request email is coming to someone else, how can I change the destination of the email?
The website is
https://www.carvalhopecas.com.br/
Re: Product quote emails going to wrong mailbox
Posted: Thu Jan 05, 2023 9:14 pm
by toivo
Welcome to the Joomla forum!
Which extension sends these quote requests? According to the HTML source of the website, the website uses a component called com_products. Is that a component sourced from a third party or has it been developed in-house?
Re: Product quote emails going to wrong mailbox
Posted: Fri Jan 06, 2023 10:47 am
by carvalhobr
Hi Good Morning!
The site was entirely developed by third parties, so I don't know where to exchange this information
Re: Product quote emails going to wrong mailbox
Posted: Fri Jan 06, 2023 10:46 pm
by AMurray
Without knowing what extension is sending the email we can't help - can you go back to the developers of the site and ask them?
Re: Product quote emails going to wrong mailbox
Posted: Sat Jan 07, 2023 12:49 am
by Webdongle
You need to site.com/administrator then Components. Find the component and check the settings