installing problems

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hans03
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Joined: Wed Sep 28, 2016 9:59 am

installing problems

Post by hans03 » Fri Oct 21, 2016 4:24 am

I made en new install of jomla 3, and i have some error.

I can access both the front and backend, I recieve these error when trying to upload a new template:

Warning
Warning: Failed to move file: C:\Windows\Temp\php56A.tmp to C:\inetpub\wwwroot\srvoversigt\tmp\helix3_template_only_j3_v1.6.zip

Error
Archive does not exist
Unable to find install package

when i go to system information > folder permissions, all the folders have the unwritable status..

I have uploaded a php info file to see the path: this file gives this info:

Your Absolute Path is: C:\inetpub\wwwroot\srvoversigt

I have an idea that the logs and temp path are wrong. the path looks like this

C:\inetpub\wwwroot\srvoversigt\administrator/logs (Log folder)
C:\inetpub\wwwroot\srvoversigt/tmp (Temp folder)

Can anybody help me?
Last edited by toivo on Fri Oct 21, 2016 6:27 am, edited 1 time in total.
Reason: mod note: moved to 3.x on IIS webserver

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AMurray
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Re: installing problems

Post by AMurray » Sat Oct 22, 2016 1:43 am

I don't use IIS for Joomla but this sounds like the /tmp file is not writeable - hence the "faillure to move file..." message.

I don't know what the equivalent IIS / Windows permissions are (Windows seems to have read-only or not-read only) but in Linux, Apache, they'd be CHMOD 755 for files and 644 for folders.

On my system there's a "logs" folder in both the root, and /administrator, so that would seem to be correct as you've stated.

I don't know if it makes a difference, with the forward or back slash /tmp or \tmp
Regards - A Murray
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