Completely new install doesn't get past 1st setup screen

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tdemeyer
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Completely new install doesn't get past 1st setup screen

Postby tdemeyer » Fri Feb 24, 2017 4:57 pm

Hi all,

I just downloaded the latest jood
The package will be installed on an exising webserver (Windows 2012 R2, IIS 8.5) that's currently running several php-based websites/packages. PHP version on that server 7.0.10. Since other sites run fine on that machine, I can safely conclude there's no problem with PHP...

I extracted the files , configured the website in IIS. When surfing to the Joomla site it opens de 1st setup page (/tab) where I need to select al language/site name etc...

Here's the problem: whatever I enter, I caanot get past this first screen. When I click to go to the databse part of the setup, nothing happens: I always stay on that first screen. There's no error whatsoever...

I repeated the procedure on a test machine (identical config, but PHP 7.1.2): same happens...


I can exclude a file/folder permission also: I have set the entire folder structure to 'everyone' 'full control'..

Any advice is welcome...

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AMurray
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Re: Completely new install doesn't get past 1st setup screen

Postby AMurray » Fri Feb 24, 2017 10:36 pm

Can you confirm exactly what your PHP.ini file settings are? They might be different requirements for Joomla.

The ones to check:

memory limit (e.g. at least 128MB)
max execution time (at least 300)
post file max size (at least 15MB))
file upload max size (at least 15MB)

Also - are you using MySqL (at least 5.5.3) or MS SQL (at least v 10.5.1600)

Make sure the database driver (in PHP) is using MySQLi not MySQL

Does the DB user have full permissions e.g. to create database, populate tables etc.

Can you set php error reporting ON - maybe that's why you're not seeing the errors (if reporting is Off).

Finally check the Joomla /logs folder for the installation log file - it may have some indicator of its failure.

I don't know much about setting up Joomla on IIS since I use Apache/MySQL but the above pointers are some places to start.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

tdemeyer
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Re: Completely new install doesn't get past 1st setup screen

Postby tdemeyer » Sat Feb 25, 2017 11:04 am

The PHP parameters are set to equal or even larger values.

MYSQL is out of the picture, as we intend to use MSSQL.

I cannot find a /log folder? i checked the site's root and the installation subfolder.

I need to check with our sysadmin if we can set php error logging on without causing too much trouble on the other sites.

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AMurray
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Re: Completely new install doesn't get past 1st setup screen

Postby AMurray » Sat Feb 25, 2017 12:05 pm

"Logs" (plural not singular) folder could be where-ever you specified it to be.

If you open the configuration.php file, you can find that information, for example it could be in the joomla root folder or administrator folder. Log for "public $log_path" variable.

Code: Select all

public $log_path = 'path\to\your\file\administrator\logs';


The installation script should also show that information at some point in the installation process.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.

tdemeyer
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Re: Completely new install doesn't get past 1st setup screen

Postby tdemeyer » Sat Feb 25, 2017 5:58 pm

I cannot find a configuration.php in the entire folder structure.

I verified a freshly downloaded Jommla Zip,and there too there is no such file. Could it be that this file is created after completion of the setup process?

There is however a configuration.php-dist in the install folder, but I cannot find any instruction to rename this file?

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Per Yngve Berg
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Re: Completely new install doesn't get past 1st setup screen

Postby Per Yngve Berg » Sat Feb 25, 2017 10:56 pm

Mod. Note: Relocated the topic to the Installation on IIS web server Forum.

Yes, configuration.php are created during installation.

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AMurray
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Re: Completely new install doesn't get past 1st setup screen

Postby AMurray » Sun Feb 26, 2017 4:40 am

You could use the configuration-dist.php file; just fill in the database information, probably the most imperitive information (db user, db name, db password and db host name)

Renaming the file is simple - just do it in Windows Explorer. (right click the file, click "Rename" then rename the file....

Put once renamed, copy it to the joomla root folder.

Run the installer again, I assume what will happen is the installer will resume, but by editing that file, will cause it to "skip over" the section that it is not getting past.
Regards,
--------------------------------------------------------------
A Murray
Millennium Falcon - it's the ship that made the Kessel run in less than 12 parsecs! The fastest hunk of junk in the galaxy.


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