Forum Post Assistant (v1.4.9 (lambrusco)) : 4th September 2019 wrote:Problem Description :: wrote:website cant acces from network pc'sLog/Error Message :: wrote: Hmmm...can’t reach this pageLast PHP Error(s) Reported :: wrote:[04-Sep-2019 20:48:42 America/New_York] PHP Notice: Undefined index: id in C:\inetpub\wwwroot\SWO\swo\components\com_tags\router.php on line 84Actions Taken To Resolve wrote:nslookup and pinging website works. Can load website fromm IIS server only.Basic Environment :: wrote:Joomla! Instance :: Joomla! 3.9.1-Stable (Amani) 27-November-2018
Joomla! Platform :: Joomla Platform 13.1.0-Stable (Curiosity) 24-Apr-2013
Joomla! Configured :: Yes | Writable (666) | Owner: --protected-- . (uid: /gid: ) | Group: --protected-- (gid: ) | Valid For: 3.9
Configuration Options :: Offline: false | SEF: true | SEF Suffix: false | SEF ReWrite: false | .htaccess/web.config: No | GZip: false | Cache: false | CacheTime: 15 | CacheHandler: file | CachePlatformPrefix: false | FTP Layer: false | Proxy: N/A | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: N/A | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: 1 | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 3.9.1: Yes | Database Supports J! 3.9.1: Yes | Database Credentials Present: Yes |
Host Configuration :: OS: Windows NT | OS Version: 6.3 | Technology: i586 | Web Server: Microsoft-IIS/8.5 | Encoding: gzip, deflate | Doc Root: --protected-- | System TMP Writable: No | Free Disk Space : 102.03 GiB |
PHP Configuration :: Version: 7.3.7 | PHP API: cgi-fcgi | Session Path Writable: No | Display Errors: | Error Reporting: 22527 | Log Errors To: C:\Windows\temp\PHP73_errors.log | Last Known Error: 04th September 2019 20:48:42. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 2M | Max. POST Size: 8M | Max. Input Time: 60 | Max. Execution Time: 300 | Memory Limit: 128M
Database Configuration :: Version: 5.1.73-community (Client:mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | Host: --protected-- (--protected--) | default Collation: utf8_general_ci (default Character Set: utf8) | Database Size: 4.20 MiB | #of Tables: 78Detailed Environment :: wrote:PHP Extensions :: Core (7.3.7) | bcmath (7.3.7) | calendar (7.3.7) | ctype (7.3.7) | date (7.3.7) | filter (7.3.7) | hash (7.3.7) | iconv (7.3.7) | json (1.7.0) | SPL (7.3.7) | pcre (7.3.7) | readline (7.3.7) | Reflection (7.3.7) | session (7.3.7) | standard (7.3.7) | mysqlnd (mysqlnd 5.0.12-dev - 20150407 - $Id: 7cc7cc96e675f6d72e5cf0f267f48e167c2abb23 $) | tokenizer (7.3.7) | zip (1.15.4) | zlib (7.3.7) | libxml (7.3.7) | dom (20031129) | PDO (7.3.7) | openssl (7.3.7) | SimpleXML (7.3.7) | xml (7.3.7) | wddx (7.3.7) | xmlreader (7.3.7) | xmlwriter (7.3.7) | cgi-fcgi () | mysqli (7.3.7) | mbstring (7.3.7) | gd (7.3.7) | gettext (7.3.7) | curl (7.3.7) | exif (7.3.7) | xmlrpc (7.3.7) | Phar (7.3.7) | soap (7.3.7) | pdo_mysql (7.3.7) | pdo_sqlite (7.3.7) | imap (7.3.7) | tidy (7.3.7) | wincache (2.0.0.8) | Zend Engine (3.3.7) |
Potential Missing Extensions ::
Switch User Environment (Experimental) :: PHP CGI: Yes | Server SU: No | PHP SU: Yes | Custom SU (LiteSpeed/Cloud/Grid): Yes
Potential Ownership Issues: NoFolder Permissions :: wrote:Core Folders :: images/ (777) | components/ (777) | modules/ (777) | plugins/ (777) | language/ (777) | templates/ (777) | cache/ (777) | logs/ (---) | tmp/ (777) | administrator/components/ (777) | administrator/modules/ (777) | administrator/language/ (777) | administrator/templates/ (777) | administrator/logs/ (777) |
Elevated Permissions (First 10) :: administrator/ (777) | administrator/cache/ (777) | administrator/components/ (777) | administrator/components/com_actionlogs/ (777) | administrator/components/com_actionlogs/controllers/ (777) | administrator/components/com_actionlogs/helpers/ (777) | administrator/components/com_actionlogs/layouts/ (777) | administrator/components/com_actionlogs/libraries/ (777) | administrator/components/com_actionlogs/models/ (777) | administrator/components/com_actionlogs/models/fields/ (777) |Database Information :: wrote:Database statistics :: Uptime: 635791 | Threads: 1 | Questions: 13192 | Slow queries: 0 | Opens: 1025 | Flush tables: 1 | Open tables: 79 | Queries per second avg: 0.20 |Extensions Discovered :: wrote:Components :: SITE ::
Core :: com_mailto (3.0.0) 1 | com_wrapper (3.0.0) 1 |
3rd Party::
Components :: ADMIN ::
Core :: com_actionlogs (3.9.0) 1 | com_admin (3.0.0) 1 | com_ajax (3.2.0) 1 | com_associations (3.7.0) 1 | com_banners (3.0.0) 1 | com_cache (3.0.0) 1 | com_categories (3.0.0) 1 | com_checkin (3.0.0) 1 | com_config (3.0.0) 1 | com_content (3.0.0) 1 | com_contenthistory (3.2.0) 1 | com_cpanel (3.0.0) 1 | com_fields (3.7.0) 1 | com_finder (3.0.0) 1 | com_installer (3.0.0) 1 | com_joomlaupdate (3.6.2) 1 | com_languages (3.0.0) 1 | com_login (3.0.0) 1 | com_media (3.0.0) 1 | com_menus (3.0.0) 1 | com_messages (3.0.0) 1 | com_modules (3.0.0) 1 | com_newsfeeds (3.0.0) 1 | com_plugins (3.0.0) 1 | com_postinstall (3.2.0) 1 | com_privacy (3.9.0) 1 | com_redirect (3.0.0) 1 | com_search (3.0.0) 1 | com_tags (3.1.0) 1 | com_templates (3.0.0) 1 | com_users (3.0.0) 1 |
3rd Party::
Modules :: SITE ::
Core :: mod_articles_archive (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_finder (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_languages (3.5.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_search (3.0.0) 1 | mod_stats (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_users_latest (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 |
3rd Party::
Modules :: ADMIN ::
Core :: mod_custom (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_latest (3.0.0) 1 | mod_latestactions (3.9.0) 1 | mod_logged (3.0.0) 1 | mod_login (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_multilangstatus (3.0.0) 1 | mod_popular (3.0.0) 1 | mod_privacy_dashboard (3.9.0) 1 | mod_quickicon (3.0.0) 1 | mod_sampledata (3.8.0) 1 | mod_stats_admin (3.0.0) 1 | mod_status (3.0.0) 1 | mod_submenu (3.0.0) 1 | mod_title (3.0.0) 1 | mod_toolbar (3.0.0) 1 | mod_version (3.0.0) 1 |
3rd Party::
Libraries ::
Core ::
3rd Party::
Plugins ::
Core :: PLG_ACTIONLOG_JOOMLA (3.9.0) 1 | plg_authentication_cookie (3.0.0) 1 | plg_authentication_gmail (3.0.0) 0 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_captcha_recaptcha (3.4.0) 1 | plg_captcha_recaptcha_invisible (3.8) 1 | plg_content_confirmconsent (3.9.0) 0 | plg_content_emailcloak (3.0.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_finder (3.0.0) 0 | plg_content_joomla (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 0 | plg_editors-xtd_article (3.0.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_repeatable (3.9.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | PLG_INSTALLER_FOLDERINSTALLER (3.6.0) 1 | plg_installer_packageinstaller (3.6.0) 1 | PLG_INSTALLER_URLINSTALLER (3.6.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_search_categories (3.0.0) 1 | plg_search_contacts (3.0.0) 1 | plg_search_content (3.0.0) 1 | plg_search_newsfeeds (3.0.0) 1 | plg_search_tags (3.0.0) 1 | PLG_SYSTEM_ACTIONLOGS (3.9.0) 1 | plg_system_cache (3.0.0) 0 | plg_system_debug (3.0.0) 1 | plg_system_fields (3.7.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_languagecode (3.0.0) 0 | plg_system_languagefilter (3.0.0) 0 | plg_system_log (3.0.0) 1 | plg_system_logout (3.0.0) 1 | plg_system_logrotation (3.9.0) 1 | plg_system_p3p (3.0.0) 0 | plg_system_privacyconsent (3.9.0) 0 | plg_system_redirect (3.0.0) 0 | plg_system_remember (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_twofactorauth_totp (3.2.0) 1 | plg_twofactorauth_yubikey (3.2.0) 1 | plg_user_contactcreator (3.0.0) 0 | plg_user_joomla (3.0.0) 1 | plg_user_profile (3.0.0) 0 | plg_user_terms (3.9.0) 0 |
3rd Party:: plg_editors_codemirror (5.40.0) 1 | plg_editors_tinymce (4.5.9) 1 |Templates Discovered :: wrote:Templates :: SITE :: beez3 (3.1.0) 1 | protostar (1.0) 1 |
Templates :: ADMIN :: hathor (3.0.0) 1 | isis (1.0) 1 |
website works on IIS server, able to ping and resolve but wont load from network pc's Topic is solved
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- Joomla! Apprentice
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website works on IIS server, able to ping and resolve but wont load from network pc's
Last edited by imanickam on Thu Sep 05, 2019 3:59 am, edited 1 time in total.
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- pe7er
- Joomla! Master
- Posts: 24974
- Joined: Thu Aug 18, 2005 8:55 pm
- Location: Nijmegen, Netherlands
- Contact:
Re: website works on IIS server, able to ping and resolve but wont load from network pc's
Thank you for using the Forum Post Assistance!
Do you have a firewall on your server?
It might let through ping requests, but maybe it's locking port 80 (http) or 443 (https).
And when you load the site on the server, it does not have to pass the firewall.
Can you open the robots.txt file remotely?
Like with http://your-server-ip-address/robots.txt ?
Offtopic:
* You are using an old Joomla version (3.9.1) while 3.9.11 is the most recent version. A lot of small issues / bugs have been solved in the meantime. It's better to use the most recent version before trying to solve an issue that, if it was a bug, might have been solved in the meantime.
* All your file/folder permissions are 777 which is dangerous on a Linux server (don't know if it's normal on a Windows server because it works with permissions in a different way)
Do you have a firewall on your server?
It might let through ping requests, but maybe it's locking port 80 (http) or 443 (https).
And when you load the site on the server, it does not have to pass the firewall.
Can you open the robots.txt file remotely?
Like with http://your-server-ip-address/robots.txt ?
Offtopic:
* You are using an old Joomla version (3.9.1) while 3.9.11 is the most recent version. A lot of small issues / bugs have been solved in the meantime. It's better to use the most recent version before trying to solve an issue that, if it was a bug, might have been solved in the meantime.
* All your file/folder permissions are 777 which is dangerous on a Linux server (don't know if it's normal on a Windows server because it works with permissions in a different way)
Kind Regards,
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
Peter Martin, Global Moderator
Company website: https://db8.nl/en/ - Joomla specialist, Nijmegen, Netherlands
The best website: https://the-best-website.com
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- Joomla! Champion
- Posts: 5927
- Joined: Tue Aug 23, 2005 1:56 pm
- Location: South coast, UK
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Re: website works on IIS server, able to ping and resolve but wont load from network pc's
Your | Max. Upload Size: 2M | Max. POST Size: 8M is too small,set both to 64 M, Session Path Writable: No, this must be Yes, folder permissions 777 is ok on a windows server.
https://gadsolutions.biz Electrical services
https://electrical-testing-safety.co.uk Testing services
https://electrical-testing-safety.co.uk Testing services
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- Joomla! Apprentice
- Posts: 12
- Joined: Tue Sep 20, 2016 9:40 pm
Re: website works on IIS server, able to ping and resolve but wont load from network pc's
Other websites on server working okay so not a firewall issue. Updated to 3.9.11 and still same issue. Tried to access robots.txt but file not in root directory, one named robots.txt.dist is. Tried to remotely access and got 404 error. Continuing to troubleshoot.
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- Joomla! Champion
- Posts: 5927
- Joined: Tue Aug 23, 2005 1:56 pm
- Location: South coast, UK
- Contact:
Re: website works on IIS server, able to ping and resolve but wont load from network pc's
rename robots.txt.dist to robots.txt
Sort out the session path to be writable=yes. No session = no to joomla functioning correctly.
Sort out the session path to be writable=yes. No session = no to joomla functioning correctly.
https://gadsolutions.biz Electrical services
https://electrical-testing-safety.co.uk Testing services
https://electrical-testing-safety.co.uk Testing services
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- Joomla! Apprentice
- Posts: 12
- Joined: Tue Sep 20, 2016 9:40 pm
Re: website works on IIS server, able to ping and resolve but wont load from network pc's
Session Path Writable: No, this must be Yes, check folder file permissions and seem okay. No item in php.ini file with this entry. How do I change this?
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- Joomla! Champion
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- Joined: Tue Aug 23, 2005 1:56 pm
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Re: website works on IIS server, able to ping and resolve but wont load from network pc's
Have a look at https://forums.iis.net/t/1230138.aspx
https://gadsolutions.biz Electrical services
https://electrical-testing-safety.co.uk Testing services
https://electrical-testing-safety.co.uk Testing services
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- Joomla! Apprentice
- Posts: 12
- Joined: Tue Sep 20, 2016 9:40 pm
Re: website works on IIS server, able to ping and resolve but wont load from network pc's
Now got website loading on lan pc's okay except for MS Edge on 2 pc's I was testing, working okay on 3rd.
Thanks everyone for the help.
Thanks everyone for the help.