Unable to access User Configuration/access settings in backend
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Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
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- Joomla! Apprentice
- Posts: 11
- Joined: Mon Dec 19, 2016 6:05 am
Unable to access User Configuration/access settings in backend
I am using Joomla 3.6.5 and am now unable to access my user config or access control settings in the backend. Please advise/suggest. Thanks.
- toivo
- Joomla! Master
- Posts: 17350
- Joined: Thu Feb 15, 2007 5:48 am
- Location: Sydney, Australia
Re: Unable to access User Configuration/access settings in backend
More info required - is this a new site or did you recently upgrade and if you did, from which version?
Toivo Talikka, Global Moderator
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- Joomla! Apprentice
- Posts: 11
- Joined: Mon Dec 19, 2016 6:05 am
Re: Unable to access User Configuration/access settings in backend
I was working with the user permissions and thought I removed permissions for public users, but this removed all my backend user menus in backend. I have been running 3.6.5 without any problems until then. I then reinstalled core Joomla files, but this didn't solve problem. I have no access to user info at this time. I upgraded to 3.6.5 from 3.6.4 when it recently became available. Hope you can help. Thanks.
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- Joomla! Apprentice
- Posts: 11
- Joined: Mon Dec 19, 2016 6:05 am
Re: Unable to access User Configuration/access settings in backend
Toivo,
I went into my database a changed the 'jos_viewlevels' back to there default values, but I not seen any change.
1 Public 0 [1]
2 Registered 1 [6,2,8]
3 Special 2 [6,3,8]
I would simply like to get back to default values. Presently, I cannot see the User drop down Column, nor any of the User config on the left side. The top of the Control Panel shows the following:
Systems, Menus, Content, Components, Extensions, Help
On the left side of the Control Panel is:
Content
New Articles
Articles
Categories
Media
Structures
Menu(s)
Models
Configuration
Templates
Languages
I would appreciate any advice/assistance you can provide. It appears that I am block out of any User access as a Super User. Help please! Thank you.
I went into my database a changed the 'jos_viewlevels' back to there default values, but I not seen any change.
1 Public 0 [1]
2 Registered 1 [6,2,8]
3 Special 2 [6,3,8]
I would simply like to get back to default values. Presently, I cannot see the User drop down Column, nor any of the User config on the left side. The top of the Control Panel shows the following:
Systems, Menus, Content, Components, Extensions, Help
On the left side of the Control Panel is:
Content
New Articles
Articles
Categories
Media
Structures
Menu(s)
Models
Configuration
Templates
Languages
I would appreciate any advice/assistance you can provide. It appears that I am block out of any User access as a Super User. Help please! Thank you.
- toivo
- Joomla! Master
- Posts: 17350
- Joined: Thu Feb 15, 2007 5:48 am
- Location: Sydney, Australia
Re: Unable to access User Configuration/access settings in backend
Your best option is to restore a backup of your site, taken before you started to remove permissions.
The Public group does not have any special permissions. There is no need to assign any users to the Public usergroup.
More info: https://docs.joomla.org/J3.x:Access_Con ... t_Tutorial
The Public group does not have any special permissions. There is no need to assign any users to the Public usergroup.
More info: https://docs.joomla.org/J3.x:Access_Con ... t_Tutorial
Toivo Talikka, Global Moderator
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- Joomla! Apprentice
- Posts: 11
- Joined: Mon Dec 19, 2016 6:05 am
Re: Unable to access User Configuration/access settings in backend
Toivo,
Thanks for the response. I will try this over the next couple of days. I will let you know the results. Again, thank you!
Thanks for the response. I will try this over the next couple of days. I will let you know the results. Again, thank you!
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- Joomla! Apprentice
- Posts: 11
- Joined: Mon Dec 19, 2016 6:05 am
Re: Unable to access User Configuration/access settings in backend
Toivo,
I tried to backup from earlier files and database, but the problem still remains. I also found that my extensions manager is no longer there. I reloaded 3.6.5 core files, but problem still not corrected. I have considered trying to rebuild by downloading Joomla again and creating an alternate site. I also wonder if a Joomla update, e.g. 3.7 might help. Do you have any other suggestions? Any help will be appreciated.Again, thanks.
I tried to backup from earlier files and database, but the problem still remains. I also found that my extensions manager is no longer there. I reloaded 3.6.5 core files, but problem still not corrected. I have considered trying to rebuild by downloading Joomla again and creating an alternate site. I also wonder if a Joomla update, e.g. 3.7 might help. Do you have any other suggestions? Any help will be appreciated.Again, thanks.