New user in the group "Registered" not able to access frontend

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majdi
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New user in the group "Registered" not able to access frontend

Post by majdi » Wed Feb 28, 2018 7:35 am

Hi,

I'm using Joomla! 3.8.2, I created a new user in the group "Registered" and when I attempt to login from the front end, the login form clears without any error message. I see the group "Registered" listed under "User Groups Having Viewing Access"

Is this a bug? Or am I missing something?
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toivo
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Re: New user in the group "Registered" not able to access frontend

Post by toivo » Wed Feb 28, 2018 8:03 am

Your site is several updates behind the latest version, Joomla! 3.8.5.

More information is needed. Please post the output from the Forum Post Assistant (FPA) by following the instructions at viewtopic.php?f=621&t=582860
Toivo Talikka, Global Moderator
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majdi
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Re: New user in the group "Registered" not able to access frontend

Post by majdi » Thu Mar 01, 2018 2:47 am

Are you saying that an update will fix this problem?
Running Joomla on LAMP

majdi
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Re: New user in the group "Registered" not able to access frontend

Post by majdi » Thu Mar 01, 2018 2:49 am

Doesn’t the default Registered Group have viewing access to the front end by default?
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toivo
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Re: New user in the group "Registered" not able to access frontend

Post by toivo » Fri Mar 16, 2018 11:17 am

Yes, where the viewing access level of the content, meaning components and modules, is Public or Registered.

It is best practice to maintain the site at the latest version, which is currently 3.8.6.

Change the error reporting level to 'Maximum' in Global Configuration and see if any PHP errors are displayed.

Other possible reasons are third party extensions, especially if you have recently upgraded from Joomla! 3.6, as indicated by the version number in your forum signature. Therefore it is recommended to post the contents of the FPA by following the instructions at viewtopic.php?f=621&t=582860
Toivo Talikka, Global Moderator
my first programs were assembled and run in 16KB :)
troubleshooting smtp and other articles https://talikka.com/joomla

majdi
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Posts: 67
Joined: Tue Mar 28, 2006 11:29 am

Re: New user in the group "Registered" not able to access frontend

Post by majdi » Thu Mar 22, 2018 8:45 pm

We updated to Joomla 3.8.6 and the same problem. The login does not display the website, just keeps the login screen, but when checking the user details in the back end, it shows the user has logged in. Not sure what is causing this, but we do not have any 3rd party extensions running for this site.
Running Joomla on LAMP


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