admin access for administrator denied Topic is solved

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Richard B
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Posts: 15
Joined: Sat Jan 03, 2009 3:20 pm

admin access for administrator denied

Post by Richard B » Fri Jun 14, 2019 8:52 am

One of the users, with status 'administrator', cannot log in.
If I give him status of 'super user' login works, but with status 'administrator' it throws:
Warning
You do not have access to the Administrator section of this site.

I have had some trouble with the assets table but I believe all now fixed.
Administrator is shown as 7 in usergroups table
assets for cem_admin has rules = {}

Any ideas, please?

Richard

Database Type mysql
Database Version 5.6.44
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.2.19
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.6 Stable [ Amani ] 7-May-2019 15:00 GMT

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toivo
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Posts: 11342
Joined: Thu Feb 15, 2007 5:48 am
Location: Suzhou, China

Re: admin access for administrator denied

Post by toivo » Fri Jun 14, 2019 9:03 am

Go to Global Configuration, select the Permissions tab, click Administrator and check the column Calculated Setting.

Are the following actions allowed:
  • Administrator Login
  • Access Administration Interface
Toivo Talikka, Global Moderator

Richard B
Joomla! Apprentice
Joomla! Apprentice
Posts: 15
Joined: Sat Jan 03, 2009 3:20 pm

Re: admin access for administrator denied

Post by Richard B » Fri Jun 14, 2019 9:20 am

OK, done that -
Administrator - Administrator Login - was 'inherited' - changed to 'allowed'
- Access Administration Interface - was already 'allowed'
Manager - Administrator Login - is set to allowed, so the 'inherited' above should have worked?

but still, login as 'Administrator' produces:
Warning
You do not have access to the Administrator section of this site.

Thanks for the quick reply,
Richard

Richard B
Joomla! Apprentice
Joomla! Apprentice
Posts: 15
Joined: Sat Jan 03, 2009 3:20 pm

Re: admin access for administrator denied

Post by Richard B » Fri Jun 14, 2019 7:48 pm

This was, in fact, also an asset table problem - PWT's acl manager repaired the asset table which solved the problem.

Richard


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