Administrator - Save buttons do not work

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mhuynh1188
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Administrator - Save buttons do not work

Post by mhuynh1188 » Wed Mar 19, 2014 12:34 am

Hi,

This a very strange problem, I have come across. I have the latest version of Joomla! 3.2.3 and the [SAVE] [SAVE & CLOSE] [SAVE AS COPY] [SAVE & NEW] buttons do not work at all in any part of the site.

However the [CANCEL] button works fine.

If however, I do turn on the DEBUG mode the [SAVE] [SAVE & CLOSE] [SAVE AS COPY] [SAVE & NEW] buttons they seem to work fine.

In the browser console

Code: Select all

 Empty string passed to getElementById().      jquery.min.js:2
I have tried to replace the jquery.min.js to different versions and still it did nothing. I have checked my other websites and this error exist but the buttons are working fine.

I cannot even modify or make any changes to the website whether it be renaming modules, creating articles, adding users, etc...

Please could someone please shed some light on this?

Thanks

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Re: Administrator - Save buttons do not work

Post by mhuynh1188 » Wed Mar 19, 2014 3:39 am

I have just replaced pretty much all the files with a new set of files from the Joomla 3.2.3 package and still it has not fixed the problem... very strange indeed.

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Re: Administrator - Save buttons do not work

Post by sovainfo » Wed Mar 19, 2014 4:15 am

Please report your issue to one of the boards on http://forum.joomla.org/viewforum.php?f=705.
Once determined it is a bug, you can report it here.

On the issue:
- how did you get to j3.2.3
- what infra are you talking about
- did you try clean infra

Try with error_reporting on 'maximum' in confugration.php and report messages here.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

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Re: Administrator - Save buttons do not work

Post by zigsdesign » Thu Mar 20, 2014 6:02 pm

Hello,
I just upgraded a joomla installation to the latest version 3.2.3 also an noticed this issue. On further investigation, I realized I had error reporting on "Maximum". When I turned off error reporting, the buttons started working fine.
Chris Ellerbroek - Owner
Zigs Design
http://www.zigsdesign.com

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Re: Administrator - Save buttons do not work

Post by mhuynh1188 » Mon Mar 24, 2014 1:09 am

zigsdesign wrote:Hello,
I just upgraded a joomla installation to the latest version 3.2.3 also an noticed this issue. On further investigation, I realized I had error reporting on "Maximum". When I turned off error reporting, the buttons started working fine.
My error reporting is set to 'System Default', I have set it to 'none' in the configuration.php since I am unable to 'SAVE'.

Very strange issue.

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Re: Administrator - Save buttons do not work

Post by AlexSmirnov » Sun Apr 13, 2014 11:38 pm

Folks, did anyone from you have Admin Tools Pro installed? Not sure if it would be relevant to your systems, but similar scenario is discussed in this doc: https://www.akeebabackup.com/documentat ... tions.html Does this doc apply to you?
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Re: Administrator - Save buttons do not work

Post by cmscoding » Mon Apr 14, 2014 3:07 am

check conflict of javascript if you get?

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Re: Administrator - Save buttons do not work

Post by mhuynh1188 » Mon Apr 14, 2014 5:11 am

AlexSmirnov wrote:Folks, did anyone from you have Admin Tools Pro installed? Not sure if it would be relevant to your systems, but similar scenario is discussed in this doc: https://www.akeebabackup.com/documentat ... tions.html Does this doc apply to you?
Thanks Alex. I have gone through this and it does not work.

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Re: Administrator - Save buttons do not work

Post by mhuynh1188 » Mon Apr 14, 2014 5:12 am

cmscoding wrote:check conflict of javascript if you get?
This is what is outputted in the Browser Console:

TypeError: document.formvalidator is undefined index.php:601
Empty string passed to getElementById(). query.min.js:2

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Re: Administrator - Save buttons do not work

Post by joomark » Fri May 09, 2014 2:05 pm

I had the same problem. After a Akeeba Admin Tools Professional 3.0.0 update.
But it was cache related. After I cleared the browser & joomla cache it was solved.

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Re: Administrator - Save buttons do not work

Post by vgargan » Sat Oct 18, 2014 5:47 am

Good morning everybody,

I have the same problem for the last month. In my case, the javascript collapses in frontend as well. In addition, the funny thing is that the problem come and goes without any particular reason (no extensions and no articles added)!!!

It first started when I installed http://extensions.joomla.org/extensions ... tion/25797 and http://extensions.joomla.org/extensions ... tion/15711. I have cleared my browser's and joomla site & administrator cache numerous times and tried to play with extensions parameters but with no luck.

Any help will be highly appreciated!

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Re: Administrator - Save buttons do not work

Post by AlexSmirnov » Sat Oct 18, 2014 11:32 am

@vgargan
You culprit is obviously one of these two extensions or may be both of them, so your best bet would be to check if their documentation and FAQs touch on your issue or, if they have a forum, if this issue has been raised or, if worse comes to worse, contact their developer directly.

Hope this helps
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Re: Administrator - Save buttons do not work

Post by vgargan » Sat Oct 18, 2014 9:04 pm

Dear AlexSmirnov,

Thanks for your answer. I am thinking of uninstalling both suspect extensions for some time to see what happen (maybe there is a third unknown extension causing the problem) and then install them back one at a time. I hope this method unveil the real culprit...

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Re: Administrator - Save buttons do not work

Post by rmstyles » Sat Oct 18, 2014 11:19 pm

I do fix this kind of error by editing the isis template index by adding this code
JHtml::_('behavior.framework', true);
Just after :
JHtml::_('bootstrap.framework');

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Re: Administrator - Save buttons do not work

Post by Johan Jonker » Fri Nov 07, 2014 4:23 pm

I had the same problem. When I changed the administrator template to hathor it was solved.

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Re: Administrator - Save buttons do not work

Post by vgargan » Fri Nov 07, 2014 6:52 pm

I managed to solve my problem by disabling one by one the components I had previously installed. The culprit was the JavaScript compresion option from my template. I disabled it and everything works fine know!

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Re: Administrator - Save buttons do not work

Post by AlexSmirnov » Fri Nov 07, 2014 8:05 pm

@vgargan,

Nice to hear you managed to work it out and many thanks to kindly presenting your solution.

Highfive. :)
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Re: Administrator - Save buttons do not work

Post by TACMK269 » Mon Nov 10, 2014 2:14 pm

Hi there folks,

For me this was resolved by changing "Error Reporting", under GLOBAL CONFIGURATION\SERVER to "NONE"

Mine is a fresh site install, with no extra add-ons.

Hope this helps anyone else with the problem.

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Re: Administrator - Save buttons do not work

Post by Johan Jonker » Wed Nov 26, 2014 12:38 pm

Because I had some problems with Hathor too (I cannot edit the contactdetails it searches in the wrong table) I am using isis again.

I tried the modification rmstyles suggested. It does not help.
Also error reporting is set to none.

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Re: Administrator - Save buttons do not work

Post by sovainfo » Wed Nov 26, 2014 12:57 pm

You might try http://extensions.joomla.org/extensions ... ools/22236.
It allows you to configure the loading of mootools.
Issue with migrating? Include logs/joomla_update.php in your report!
Blank screen? Verify pagesource for HTML code (javascript error)
Installation failing on populating database? Install with set_time_limit(0)
Document your customizations!

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Re: Administrator - Save buttons do not work

Post by akhtarkhurshid » Mon Dec 22, 2014 5:28 am

I have migrated my ( www.shadi123.com) joomla 1.5 website to the latest joomla 3+, every thing was OK before moving my new site in home directory. After moving the new site save button stop working, Please help me.

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Re: Administrator - Save buttons do not work

Post by alliedvoa » Tue Mar 24, 2015 7:40 pm

Johan Jonker wrote:I had the same problem. When I changed the administrator template to hathor it was solved.
Mine was the same issue on a fresh install of 3.4.1. Changed the default admin template and was able to save.

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Re: Administrator - Save buttons do not work

Post by hps189 » Wed Jun 17, 2015 11:24 am

I had the same problem too. Changing the administrator template to hathor solved the problem.

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Re: Administrator - Save buttons do not work

Post by joepw » Sat Jun 20, 2015 6:04 am

clearing the browser cache (Chrome) solved the problem for me - Joseph

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Re: Administrator - Save buttons do not work

Post by kaseynova » Tue Jul 14, 2015 1:51 am

so what I did that solved this problem for me was to put:

magic_quotes_gpc = Off
magic_quotes_runtime = Off
magic_quotes_sybase = Off

into the php.ini file.

I had already a php5.ini with it in there, but apparently it just didn't like that one! Now all works fine!

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Re: Administrator - Save buttons do not work

Post by jan_DE » Mon Aug 17, 2015 8:48 am

It happened to me after renaming the joomla-directory.
Clearing the cache solved the issue.

(Joomla! 3.4.3 on XAMPP, Firefox)

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Re: Administrator - Save buttons do not work

Post by stuffdone » Tue Sep 15, 2015 1:31 pm

This has been driving me mad as well. Brand new sites installed 3.4 have this issue even with no extensions installed. I blamed on Firefox but same problem in IE. Then I installed Safari and was able to work again.

This morning I read this forum and decided to work on the problem again but now can edit the sites in Firefox with no problem. I did nothing over night...it just decided to work again for no apparent reason.

This has cropped up on a number of sites at random and has effected 2.5 as well as 3x sites across browsers.

Only thing I have not tried yet was different computer which I will try as soon as the problem re-appears. While it is behaving I don't want to touch anything for fear of losing the chance to find out what causes the issue.

Since so many seem to have this problem there must be something in Joomla causing it because Joomla is the one and only common denominator among everyone here. We all have different computers, different servers, different installations, different combinations of extensions and so on.

Logic says it MUST be something in Joomla. ???

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Re: Administrator - Save buttons do not work

Post by Roblux » Mon Nov 09, 2015 10:02 pm

Joomla 3.4.5
Brand new install with a dozen pages and only Weblinks installed as an extra extension running on the stripped down afterburner lean and mean template.

Save, save as new, buttons work in Firefox. Do not work in Safari. Cancel works in Safari.

Go to Firefox, turn on Debug System in System Settings under Global Configuration and hey presto the buttons work fine in Safari.

Of course the whole world can then see the debug footer on the site so its no actual solution.

Site here
http://www.childsupportlawyers.com.au

Have noticed similar unresponsive buttons when trying to do updates on iPad. Wrote it off as an issue with a stripped down browser. maybe not.

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Re: Administrator - Save buttons do not work

Post by Roblux » Mon Nov 09, 2015 10:13 pm

I tried this from the above suggestion and bingo, worked as advertised.

I do fix this kind of error by editing the isis template index by adding this code
JHtml::_('behavior.framework', true);
Just after :
JHtml::_('bootstrap.framework');

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Re: Administrator - Save buttons do not work

Post by Ryuonato » Thu Nov 12, 2015 9:27 pm

After updating from Joomla 2.5.28 to 3.4.5, I incurred the same issues as everyone here, and the solution that worked for me was manual disablement of the error reporting in the configuration.php document.

But is sounds like there are a few different issues here that are not reported in the Bug Tracker system. From a fix needed in the isis template that comes as default for 3.0, as well as an issue with having error reporting set to maximum. I am not well versed with reporting to the Bug Tracking system for Joomla. So I hope someone more knowledgeable can add these issues to the tracker for us.


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