Contact form not sending emails

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tr1
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Contact form not sending emails

Post by tr1 » Mon Oct 30, 2017 3:10 pm

Hi
I'm not sure if this a bug or there's something I've missed, but it only seems to arisen recently (I think).

I can only get the contact form to send emails if the email address I use in global config is an email address connected to the domain of the site, and only if that email address has an active mailbox (rather than just email forwarding set up).

Example 1:
If I set the email in global config to myemailaddress@hotmail.com, save, and press the test button, it says a test email has been sent but I don't receive it. If I use myemailaddress@mydomainname.com, I receive the test email.

The apache error log shows this:

Code: Select all

mod_fcgid: stderr: PHP Notice: Undefined index: com_fields in /var/www/vhosts/mydomainname.com/httpdocs/components/com_contact/controllers/contact.php on line 196
Is there something obvious I'm missing?
Thanks

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day
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Re: Contact form not sending emails

Post by day » Mon Oct 30, 2017 3:30 pm

tr1 wrote: If I use myemailaddress@mydomainname.com, I receive the test email.
That's the Email Address you should use at Global Config.
If you want to receive your mail @Hotmail.com, you can fix a redirect at mydomainname.com.

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mjparadac
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Re: Contact form not sending emails

Post by mjparadac » Mon Oct 30, 2017 4:46 pm

day wrote: That's the Email Address you should use at Global Config.
If you want to receive your mail @Hotmail.com, you can fix a redirect at mydomainname.com.
For security, I think that would be the best option.
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