never received validation link to launch website

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ubiq-dev
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never received validation link to launch website

Post by ubiq-dev » Tue Apr 30, 2019 4:41 pm

Hello, how can I go about checking the e-mail on file for a website, since I still haven't received the validation link to launch website?
Last edited by toivo on Tue Apr 30, 2019 8:57 pm, edited 1 time in total.
Reason: mod note: moved to Joomla.com Feedbacl

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toivo
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Re: never received validation link to launch website

Post by toivo » Tue Apr 30, 2019 5:37 pm

Launch website where? Please give some details.
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Re: never received validation link to launch website

Post by ubiq-dev » Tue Apr 30, 2019 6:46 pm

I entered my details and was directed to the following page which stated:

Ready for Launch!
Next Step: Check your email

Please check your email for a validation link that will launch your site. Once launched, you will receive a second email with login details to your new Joomla site.

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toivo
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Re: never received validation link to launch website

Post by toivo » Tue Apr 30, 2019 9:00 pm

Check the spam folder of your email account. If no luck, create a new account using a different email address.
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Re: never received validation link to launch website

Post by AMurray » Wed May 01, 2019 10:00 am

I think CloudAccess itself gives support with the "Launch" accounts so they can possibly confirm the actual creation of the first one for which you didn't receive the email
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Re: never received validation link to launch website

Post by ubiq-dev » Wed May 01, 2019 12:44 pm

i checked all of my folders, and nothing. Thanks for the suggestion :)

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Re: never received validation link to launch website

Post by ubiq-dev » Wed May 01, 2019 12:47 pm

AMurray wrote:
Wed May 01, 2019 10:00 am
I think CloudAccess itself gives support with the "Launch" accounts so they can possibly confirm the actual creation of the first one for which you didn't receive the email
Thanks, AMurray--I will reach out to cloud access for assistance. Let's hope it works.


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