Invalid domain

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Julius Meinl-Cy
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Invalid domain

Post by Julius Meinl-Cy » Wed Oct 07, 2020 10:04 am

Hello, I just buy domain from your website and after I tried to launch a site but it doesn't work. It's keep telling me 'please enter a valid domain name. What shall I do?
Last edited by toivo on Wed Oct 07, 2020 1:10 pm, edited 2 times in total.
Reason: mod note: moved from the Greek forum

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toivo
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Re: Invalid domain

Post by toivo » Wed Oct 07, 2020 1:10 pm

Welcome to the Joomla forum!

Can you please confirm if you bought the new domain from https://launch.joomla.org, which is a free website service, provided by CloudAccess.net, an independent web hosting provider?

Have you received a confirmation email with activation instructions from CloudAccess.net?
Toivo Talikka, Global Moderator

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AMurray
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Re: Invalid domain

Post by AMurray » Thu Oct 08, 2020 12:22 am

Following @toivo's enquiry, if you are indeed using launch.joomla.org, AFAIK you can only use a sub-domain with that service i.e. 'your-site.joomla.com, not www.your-site.com.

You'd need to convert your free site to paid hosting, either with CloudAccess or another web host. If you read the T & C's for "launch.joomla.org", you will see the two limitations are 500MB disk space, and use of a sub-domain (not a full domain).

You said you bought a domain from Joomla.org; do you mean from https://domains.joomla.org/ ? Did you set this up correctly, and specify the DNS to point to your site (those settings may take 48 hours to propagate).
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