unable to register joomla launch

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dlcrabin
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unable to register joomla launch

Post by dlcrabin » Sun Jan 22, 2023 1:01 pm

When i want to register joomla launch is always get message invalid phonenumber. I tried my two number but still the same message. How can fix this?

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toivo
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Re: unable to register joomla launch

Post by toivo » Sun Jan 22, 2023 8:23 pm

The Joomla! Launch is hosted by CloudAccess.net, an independent hosting provider. They may not accept phone numbers from some countries. Please contact CloudAccess.net directly for support.
Toivo Talikka, Global Moderator

minnamoira
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Cannot register - Your country, phone number and location data do not match

Post by minnamoira » Sun Mar 19, 2023 2:52 pm

Hi,
I am trying to register from Italy. I am in Italy and I have an Italian phone number. However I receive this error:
"Your country, phone number and location data do not match. Please correct it."

I do not know what to correct, since I am selecting Italy as the country and for the prefix for my mobile phone number.

I see someone else has had the same problem before:
viewtopic.php?t=994152

I have tried to register by using my Twitter account but it stops with he same error.
Last edited by toivo on Sun Mar 19, 2023 8:44 pm, edited 1 time in total.
Reason: mod note: merged with the current topic

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toivo
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Re: unable to register joomla launch

Post by toivo » Sun Mar 19, 2023 8:50 pm

@minnamoira, you read from the earlier topic that the moderators of the Joomla support forum do not have any access to the accounts or websites at https://launch.joomla.org. Therefore it is best to contact CloudAccess.net directly.
Toivo Talikka, Global Moderator


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