Warning Unable to connect to authentication service -joomla.com Topic is solved
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Warning Unable to connect to authentication service -joomla.com
I also have a problem to log in. it says "Warning Unable to connect to authentication service." can someboody help me?
- toivo
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Re: Warning Unable to connect to authentication service -joomla.com
Do you mean you were unable to login to the back end of your new site? Or do you mean the Cloud Control Panel (CCP)?
Toivo Talikka, Global Moderator
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Re: Warning Unable to connect to authentication service -joomla.com
Why is it the only post relating to this problem (MY PROBLEM, TOO!) has ZERO offers of solutions?
- toivo
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Re: Warning Unable to connect to authentication service -joomla.com
@GadgetmanRon, please read the forum rules and do not hijack someone else's topic!
The reason no suggestions could be offered was the lack of information given by the Original Poster. If you create your own topic and provide adequate information, you may receive more responses.
The reason no suggestions could be offered was the lack of information given by the Original Poster. If you create your own topic and provide adequate information, you may receive more responses.
Toivo Talikka, Global Moderator
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Re: Warning Unable to connect to authentication service -joomla.com
I have the same issue this morning. Trying to log into the backend /administrator to perform an upgrade from the link the site sends out. I've tried on multiple browsers just in case it was something weird, but same result.
- toivo
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Re: Warning Unable to connect to authentication service -joomla.com
Did you see the message "Unable to connect to authentication service", too? That message can come up only if you have enabled the plugin 'Authentication - LDAP' manually to connect to an LDAP server but the connection fails. This plugin is not enabled automatically.
Toivo Talikka, Global Moderator
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Re: Warning Unable to connect to authentication service -joomla.com
Had a look in extensions in phpadmin and the plg_authentication_joomla is enabled. Complete novice so not sure where to look next.
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- toivo
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Re: Warning Unable to connect to authentication service -joomla.com
Disable plg_authentication_ldap and you will not see that message again.
The message 'Unable to connect to authentication service' is displayed only after the authentication using plg_authentication_joomla, in other words, the normal authentication from the local users table, has failed.
The message 'Unable to connect to authentication service' is displayed only after the authentication using plg_authentication_joomla, in other words, the normal authentication from the local users table, has failed.
Toivo Talikka, Global Moderator
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Re: Warning Unable to connect to authentication service -joomla.com
Beginning to think someone hacked me! I disabled as you said and sure enough I don't see that message but it says the username password is wrong. tried to resend the username (I know I can't get the password on a superuser) and it says user does not exist. Having had the same email address for 25 years I'm pretty sure it's not just me going mad - this site has been live and working for around 3 years until now.
Any ideas? I don't have a site backup locally, I'll try to check online and see when I last did one, but not feeling too hopeful at present.
Any ideas? I don't have a site backup locally, I'll try to check online and see when I last did one, but not feeling too hopeful at present.
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Re: Warning Unable to connect to authentication service -joomla.com
Please forget that - for some reason using postmaster@mydomain - don't ever remember setting that up.
Thanks for your help - I'm in!!!
Thanks for your help - I'm in!!!
- toivo
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Re: Warning Unable to connect to authentication service -joomla.com
Good that it was sorted out. Hopefully others will find this topic useful, too.
Toivo Talikka, Global Moderator
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Re: Warning Unable to connect to authentication service -joomla.com
Not sure where that ldap thing came from? Maybe the last update as I don’t think I’ve needed to log back in since then. Thanks again