no email received Topic is solved

[zesharck31]

Hi all
I have just install J4 on my ovh server. all is ok template and cms are working.
but when I want to test the mail using Global Configuration/SERVER/Mail/ send test Mail
(Mailer PHP mail)
it says "The email was sent to [email protected] using PHP Mail. You should check that you've received the test email."

The problem is that I dont receive any email from the website.

informations from OVH:
MYSQL v.5.7 for the MYSQLi
Version PHP globale 8.2

I really need your help guys
thanks
Z.

[Per Yngve Berg]

https://docs.joomla.org/How_do_I_use_Gm ... _server%3F

[zesharck31]

Hi Per Yngve,

thank you for your precious link,

So, I have created a name and google gave me an automatic password (perfect!)


here are the problems:
when I try with

smtp port 465
SMTP Security: SSL/TLS
error:"SMTP Error: Could not authenticate."

smtp port: 25
SMTP Security: STARTTLS
error:"An error has occurred while fetching the JSON data: HTTP 500 status code."

smtp port: 587
SMTP Security: STAR
error:"SMTP Error: Could not authenticate."

an example:


I dont understand because the mail in "FROM EMAIL" is from the gmail account where I have created the oassword for application.
and I did not enter the spaces into the SMTP password.

I probably do something wrong..but I dont know what .....

[Per Yngve Berg]

Use port 465

You have the wrong Username and Password

[zesharck31]

ok the Username is in reallity the Gmail and not the name you give to receive the password !!!!!!

it works now

thank you Per Yngve Berg

[toivo]

Further to the above, as the tutorial mentions, if your Gmail account uses 2-step verification, which is always advisable, you need to use an Application-Specific Password in Joomla, instead of the password to normally access the mailbox.

[zesharck31]

Hi Toivo,
thank you for this information !!

[jovanddd]

Further to the above, as the tutorial mentions, if your Gmail account uses 2-step verification, which is always advisable, you need to use an Application-Specific Password in Joomla, instead of the password to normally access the mailbox.

nice tips toivo, thanks.