Cannot delete or rename media files

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Kerry Foley
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Cannot delete or rename media files

Post by Kerry Foley » Fri Apr 19, 2024 9:22 am

Why am I not able to delete any of my media files? Each time I try to delete them or rename them, I get this error message "error deleting the item" or "error renaming the item" etc.... Any ideas why this is happening please? I am a superuser & have permission to do this task.

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toivo
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Re: Cannot delete or rename media files

Post by toivo » Fri Apr 19, 2024 10:31 pm

Go to System - Information - System Information and access the tab Folder Permissions. Are there any unwritable folders, in addition to the file configuration.php?

Please post the results from the Forum Post Assistant (FPA) by following the instructions at https://forumpostassistant.github.io/docs/ so that our volunteer Joomla experts can review the configuration.
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Webdongle
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Re: Cannot delete or rename media files

Post by Webdongle » Sat Apr 20, 2024 12:06 am

Joomla might not have file Ownership. See if you can save Global config in Joomla (try twice).
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".

Kerry Foley
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Re: Cannot delete or rename media files

Post by Kerry Foley » Tue Apr 30, 2024 3:48 pm

All files are "writable" here. excluding "configuration.php"

Kerry Foley
Joomla! Apprentice
Joomla! Apprentice
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Re: Cannot delete or rename media files

Post by Kerry Foley » Tue Apr 30, 2024 3:52 pm

OK, but what changes/edits do I need to make before "saving"?

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Webdongle
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Re: Cannot delete or rename media files

Post by Webdongle » Tue Apr 30, 2024 4:35 pm

None. If Joomla has Ownership then you will be able to save Global config twice. If Joomla does not have Ownership then it will show an error. Just go to Global config and click save then click save again.
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".


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