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Global Configuration Panel Not Saving Changes Topic is solved

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ChrisASCA
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Global Configuration Panel Not Saving Changes

Post by ChrisASCA » Thu Dec 05, 2024 11:46 pm

Hello all.
I have spent a bit of time searching the forum just now for an answer but can't find one that works for me or fits my issue sorry.

When I login to my hosting control panel or use ftp to check the permissions I am seeing that my configuration.php is 0444 - which I think I am reading is normal.

But when i login to the administrator area of either of my sites and try to changes things in the Global Configuration area as normal I have noticed the changes are getting saved.

I have another post open and getting great support there but one of the suggestions was to change Global Configuration>>System>>Debug>>Debug System to YES.

It was set to No show I clicked the toggle to Yes and hit Save and after the browser did its spinning thing it flicked back to No.

I've noticed the same thing is happening for all the settings in the Global Configuration options too.

One of my sites is a test version of my live site so I regularly make the site offline by changing that option in Global Configuration most weeks and now I notice I can't save that change either.

Click Yes - my Offline Message appears as Custom and my Custom Message is as it always has been but when I click Save or Save & Cloe - the browser spins and then the changes are dropped and revert to what they where before.

I can sign in to my hosting control panel and see the option there and change them and save that file directly and then they show in my Joomla admin area but I don't want that hassle each time really.

What am I missing or what has changed to stop the saving through my Joomla admin area please?

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toivo
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Re: Global Configuration Panel Not Saving Changes

Post by toivo » Fri Dec 06, 2024 2:14 am

Are you using Joomla 4.4.9? I cannot reproduce this error in a localhost Joomla 4.4.9 site.

Open the Developer Tools (F12) and check the Console tab. Are there any red lines, showing javascript errors? If there are, copy and paste them into your reply.
Toivo Talikka, Global Moderator

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AMurray
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Re: Global Configuration Panel Not Saving Changes

Post by AMurray » Fri Dec 06, 2024 9:44 am

As I understand, Joomla changes that file to 644 to write to it, then changes it back when the change is saved. so ordinarily it should be 444 (Read only).
Regards - A Murray
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ChrisASCA
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Re: Global Configuration Panel Not Saving Changes

Post by ChrisASCA » Mon Dec 16, 2024 3:21 am

Thank you for your help and apologies for the late reply.

I am using Joomla.4.4.9 thanks.

I pressed F12 and the attachment shows the errors that I get but I couldn't see anything to do with Javascript errors but I might not know what to look for properly.

I am with Siteground and I tried to change the configuration.php permissions to 444 through their file manager but it said invalid permission and I couldn't save it so put it back to 644.

It's strange that it won't let me save anything in Global Config but I can't remember exactly when this might have started.
You do not have the required permissions to view the files attached to this post.

ChrisASCA
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Re: Global Configuration Panel Not Saving Changes

Post by ChrisASCA » Tue Jan 14, 2025 4:28 am

Found the issue that was causing this and applied a fix.
For anyone else who may come across this topic having the same problem of not being able to save any setting change in the Global Configuration Panel of Joomla - this might be worth a try.

I must thank Phil Taylor of mysitesguru for the help, time and knowledge he gave me in working this out for me.

We had recently added many more User Groups and ACL levels to our website than we had previously and Phil knew this was the reason that the Global Config wasn't saving any of my changes in the Admin area after that.

He suggested I raise the value in the PHP setting called max_input_vars and I was able to do that in my hosts configuration panel.

Once I put the number up to higher value - everything started saving in the Global Configuration panel in my Joomla site again.

Thought I would update the topic for others now it is working again.

Thanks to Phil and the help I received in the Forum with this one.

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toivo
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Re: Global Configuration Panel Not Saving Changes

Post by toivo » Tue Jan 14, 2025 5:19 am

Thank you for the update! Phil is a true expert indeed.The PHP directive max_input_vars has appeared a few times in the forums before but normally one just uses the default value 1000.
Toivo Talikka, Global Moderator

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