I can't upload media to Articles or Categories

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renzo_m
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I can't upload media to Articles or Categories

Post by renzo_m » Thu Apr 11, 2024 7:34 pm

Hello everyone, when I enter to an Article/ category, and go to 'Options', then, go to "Select" in the image box. I can select which photo do I want, and then click on "Insert", the image doesn't upload and It doesn't show the route from the image, like it should.

Please help.

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AMurray
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Re: I can't upload media to Articles or Categories

Post by AMurray » Thu Apr 11, 2024 9:34 pm

What article editor are you using?
Regards - A Murray
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renzo_m
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Re: I can't upload media to Articles or Categories

Post by renzo_m » Fri Apr 12, 2024 2:19 pm

when I disable the JCE Editor it works. But I stricly need it, what should I do?

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AMurray
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Re: I can't upload media to Articles or Categories

Post by AMurray » Fri Apr 12, 2024 11:58 pm

Please could you post your FPA Report (see the red box at top of screen - Forum Post Assistant).

This could be something caused by your server config e.g. files are too large for the file upload or post limit. You can set the "file upload limit" in JCE I believe (or in the core media manager) but these values have to align with the actual server limits (and can't be more than what was set on the server).

Could you provide a couple of screenshots, of the "image upload" function in JCE that you're trying to use? I use JCE myself and never have trouble with it. Is the image you're trying to insert, one that already exists on the server, or one that you 'select and upload'?
Regards - A Murray
General Support Moderator


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