_users table is empty after installing joomla4rc5 Topic is solved

[Tom22]

I cannot log in after installing joomla 4 rc5, because the _users table of the database is empty.
What can cause this?

It's on xampp, apache 2.4, php 7.2.5, 10.1.32-MariaDB

[imanickam]

Welcome to the Joomla Forum!

Hope you had followed the steps as documented at https://docs.joomla.org/J4.x:Installing_Joomla.

[Tom22]

Thank you!
I had a "Successful install", the site works, just I cannot log in. So I found that the _users table is empty, and now I'm clueless.

[imanickam]

Good. Make sure that you are reviewing the table in the correct database. Also, while logging in make sure that you provide the username and password that you have provided for the site - not the database.

Another suggestion is to create a separate directory under the folder htdocs and install Joomla in that directory. Make sure to provide a different database name. This would provide you with another Joomla site to play with.

[Tom22]

I will try it. Is there any installation log file, that could be checked?

[imanickam]

You could review the files in the directory \administrator\logs.

Check what is there in the table xyz_action_logs (where xyz_ is the database prefix of the installation).

[Tom22]

The _action_logs table is empty.
I found an error.php in the \administrator\logs directory with this content, but it does not help:

#
#<?php die('Forbidden.'); ?>
#Date: 2021-07-31 13:04:06 UTC
#Software: Joomla! 4.0.0-rc5 Release Candidate [ Mañana ] 27-July-2021 22:41 GMT

#Fields: datetime priority clientip category message
2021-07-31T13:04:06+00:00 INFO 127.0.0.1 joomlafailure Username and password do not match or you do not have an account yet.
2021-07-31T13:04:33+00:00 INFO 127.0.0.1 joomlafailure Username and password do not match or you do not have an account yet.

[imanickam]

With your second installation, if the same problem exists then we may have to have check whether the issue is with the database engine.

[Tom22]

It seems that I am not able to make a correct install. I tried it with a new database and in a new folder, but I have the same issue. I attached an image of phpmyadmin with the exact version numbers on the right.

[imanickam]

I have tested a new installation of Joomla! 3 RC5 using WAMP Server with the following environment:
Apache 2.4.46
PHP 7.2.25
Maria DB 10.1.44

The installation went fine and I could access the backend. Also, there is a row for the Super User created during the installation in the table _users.

I have also tested by adding another administrator user account using the procedure documented at https://docs.joomla.org/How_do_you_reco ... rator_User and it works fine.

What I would suggest is to follow the procedure documented in the above link and see what happens.

Note:
Be known that PHP 7.2 is obsolete. It is no longer supported. I would suggest going for PHP 7.4 as the support for PHP 7.3 would end on 6 Dec 2021.

[Webdongle]

Suggest you use wamp not xampp. The php version can be changed on the fly in wamp.

[Tom22]

I installed a newer version of xampp with Apache 2.4.48, PHP 7.3.29, 10.4.20-MariaDB.
Now the joomla 4 rc5 installation seems to work well, I can log in.
Thank you for your help!

[Webdongle]

php 7.3.x is not supported any more and security updates only the next 4 months.

[Tom22]

Thanks, but now at least I know that joomla 4 works on php 7.3