Installatron script for J! 4.2.2 does not work with Firefox Topic is solved

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jerry258
Joomla! Apprentice
Joomla! Apprentice
Posts: 22
Joined: Wed Jun 01, 2022 9:44 pm

Installatron script for J! 4.2.2 does not work with Firefox

Post by jerry258 » Tue Sep 20, 2022 11:26 pm

I cleared everything out of my original Joomla 4 installation and the databases. I installed joomla 4.2.2 which seemed to work. When I went to install I got a blank page. no error. I then ran the fpa. It says I don't have a database connected. I did create one, and myself as super user, and the rest of download process completed. How do I connect the existing data base to the joomla I downloaded?

Forum Post Assistant (v1.6.5) : 20-Sep-2022 wrote:
Basic Environment :: wrote:Joomla! Instance :: Joomla! 4.1.0-Stable (Kuamini) 15-February-2022
Joomla! Configured :: Not Found

Host Configuration :: OS: Linux | OS Version: 2.6.32-954.3.5.lve1.4.82.el6.x86_64 | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 667.59 GiB |

PHP Configuration :: Version: 8.1.9 | PHP API: litespeed | Session Path Writable: Yes | Display Errors: 0 | Error Reporting: 22527 | Log Errors To: error_log | Last Known Error: | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 32M | Max. POST Size: 32M | Max. Input Time: 60 | Max. Execution Time: 30 | Memory Limit: 128M

Database Configuration :: Database Credentials incomplete or not available Nothing to display.
Missing credentials detected: Connection Type missing | Database Name missing |MySQL Host missing | Table Prefix missing | Database Username missing | Database Password missing |User Privileges : Unknown
Detailed Environment :: wrote:PHP Extensions :: Core (8.1.9) | date (8.1.9) | libxml (8.1.9) | openssl (8.1.9) | pcre (8.1.9) | sqlite3 (8.1.9) | zlib (8.1.9) | bz2 (8.1.9) | calendar (8.1.9) | ctype (8.1.9) | curl (8.1.9) | hash (8.1.9) | filter (8.1.9) | ftp (8.1.9) | gettext (8.1.9) | json (8.1.9) | iconv (8.1.9) | SPL (8.1.9) | pcntl (8.1.9) | readline (8.1.9) | Reflection (8.1.9) | session (8.1.9) | standard (8.1.9) | mbstring (8.1.9) | shmop (8.1.9) | SimpleXML (8.1.9) | tokenizer (8.1.9) | xml (8.1.9) | litespeed () | bcmath (8.1.9) | dom (20031129) | fileinfo (8.1.9) | gd (8.1.9) | imagick (3.7.0) | imap (8.1.9) | inotify (3.0.0) | intl (8.1.9) | exif (8.1.9) | mcrypt (1.0.4) | mysqli (8.1.9) | mysqlnd (mysqlnd 8.1.9) | PDO (8.1.9) | pdo_mysql (8.1.9) | pdo_sqlite (8.1.9) | Phar (8.1.9) | posix (8.1.9) | soap (8.1.9) | xmlreader (8.1.9) | xmlwriter (8.1.9) | sockets (8.1.9) | xsl (8.1.9) | zip (1.19.5) | Zend OPcache (8.1.9) | Zend Engine (4.1.9) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (---) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) :: media/vendor/codemirror/addon/display/ (777) | media/vendor/codemirror/addon/edit/ (777) | media/vendor/codemirror/addon/fold/ (777) | media/vendor/codemirror/addon/lint/ (777) | media/vendor/codemirror/addon/runmode/ (777) | media/vendor/codemirror/addon/scroll/ (777) | media/vendor/codemirror/addon/search/ (777) | media/vendor/codemirror/addon/selection/ (777) | media/vendor/codemirror/addon/tern/ (777) | media/vendor/codemirror/addon/wrap/ (777) |
Extensions Discovered :: wrote:Components :: Site ::
Core ::
3rd Party::

Components :: Admin ::
Core :: com_newsfeeds (4.0.0) ? | com_admin (4.0.0) ? | com_config (4.0.0) ? | com_languages (4.0.0) ? | com_joomlaupdate (4.0.3) ? | com_wrapper (4.0.0) ? | com_cache (4.0.0) ? | com_mails (4.0.0) ? | com_modules (4.0.0) ? | com_contenthistory (4.0.0) ? | com_postinstall (4.0.0) ? | com_checkin (4.0.0) ? | com_menus (4.0.0) ? | com_fields (4.0.0) ? | com_content (4.0.0) ? | com_tags (4.0.0) ? | com_workflow (4.0.0) ? | com_cpanel (4.0.0) ? | com_login (4.0.0) ? | com_actionlogs (3.9.0) ? | com_users (4.0.0) ? | com_installer (4.0.0) ? | com_plugins (4.0.0) ? | com_templates (4.0.0) ? | com_ajax (4.0.0) ? | com_redirect (4.0.0) ? | COM_SCHEDULER (4.1.0) ? | com_banners (4.0.0) ? | com_associations (4.0.0) ? | com_categories (4.0.0) ? | com_finder (4.0.0) ? | com_privacy (3.9.0) ? | com_media (3.0.0) ? | com_messages (4.0.0) ? |
3rd Party::

Modules :: Site ::
Core :: mod_banners (3.0.0) ? | mod_tags_similar (3.1.0) ? | mod_related_items (3.0.0) ? | mod_articles_category (3.0.0) ? | mod_finder (3.0.0) ? | mod_breadcrumbs (3.0.0) ? | mod_articles_categories (3.0.0) ? | mod_whosonline (3.0.0) ? | mod_tags_popular (3.1.0) ? | mod_custom (3.0.0) ? | mod_articles_archive (3.0.0) ? | mod_wrapper (3.0.0) ? | mod_languages (3.5.0) ? | mod_footer (3.0.0) ? | mod_articles_popular (3.0.0) ? | mod_menu (3.0.0) ? | mod_feed (3.0.0) ? | mod_articles_news (3.0.0) ? | mod_stats (3.0.0) ? | mod_syndicate (3.0.0) ? | mod_articles_latest (3.0.0) ? | mod_login (3.0.0) ? | mod_random_image (3.0.0) ? | mod_users_latest (3.0.0) ? |
3rd Party::

Modules :: Admin ::
Core :: mod_logged (3.0.0) ? | mod_loginsupport (4.0.0) ? | mod_version (3.0.0) ? | mod_sampledata (3.8.0) ? | mod_popular (3.0.0) ? | mod_quickicon (3.0.0) ? | mod_latestactions (3.9.0) ? | mod_privacy_dashboard (3.9.0) ? | mod_toolbar (3.0.0) ? | mod_post_installation_messages (4.0.0) ? | mod_custom (3.0.0) ? | mod_frontend (4.0.0) ? | mod_latest (3.0.0) ? | mod_privacy_status (4.0.0) ? | mod_menu (3.0.0) ? | mod_feed (3.0.0) ? | mod_messages (4.0.0) ? | mod_multilangstatus (3.0.0) ? | mod_stats_admin (3.0.0) ? | mod_user (4.0.0) ? | mod_login (3.0.0) ? | mod_title (3.0.0) ? | mod_submenu (3.0.0) ? |
3rd Party::

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_task_demo_tasks (4.1) ? | plg_task_site_status (4.1) ? | plg_task_requests (4.1) ? | plg_task_check_files (4.1) ? | plg_extension_finder (4.0.0) ? | plg_extension_joomla (3.0.0) ? | plg_extension_namespacemap (4.0.0) ? | plg_authentication_ldap (3.0.0) ? | plg_authentication_cookie (3.0.0) ? | plg_authentication_joomla (3.0.0) ? | plg_installer_urlinstaller (3.6.0) ? | plg_installer_override (4.0.0) ? | plg_installer_packageinstaller (3.6.0) ? | plg_installer_folderinstaller (3.6.0) ? | plg_installer_webinstaller (4.0.0) ? | plg_editors-xtd_module (3.5.0) ? | plg_editors-xtd_fields (3.7.0) ? | plg_editors-xtd_image (3.0.0) ? | plg_editors-xtd_pagebreak (3.0.0) ? | plg_editors-xtd_article (3.0.0) ? | plg_editors-xtd_readmore (3.0.0) ? | plg_editors-xtd_menu (3.7.0) ? | plg_sampledata_multilang (4.0.0) ? | plg_api-authentication_basic (4.0.0) ? | plg_api-authentication_token (4.0.0) ? | plg_finder_contacts (3.0.0) ? | plg_finder_content (3.0.0) ? | plg_finder_categories (3.0.0) ? | plg_finder_newsfeeds (3.0.0) ? | plg_finder_tags (3.0.0) ? | plg_captcha_recaptcha_invisible (3.8) ? | plg_captcha_recaptcha (3.4.0) ? | plg_workflow_featuring (4.0.0) ? | plg_workflow_publishing (4.0.0) ? | plg_workflow_notification (4.0.0) ? | plg_media-action_resize (4.0.0) ? | plg_media-action_crop (4.0.0) ? | plg_media-action_rotate (4.0.0) ? | plg_behaviour_versionable (4.0.0) ? | plg_behaviour_taggable (4.0.0) ? | plg_privacy_message (3.9.0) ? | plg_privacy_content (3.9.0) ? | plg_privacy_user (3.9.0) ? | plg_privacy_consents (3.9.0) ? | plg_privacy_actionlogs (3.9.0) ? | plg_content_finder (3.0.0) ? | plg_content_vote (3.0.0) ? | plg_content_emailcloak (3.0.0) ? | plg_content_pagenavigation (3.0.0) ? | plg_content_joomla (3.0.0) ? | plg_content_loadmodule (3.0.0) ? | plg_content_fields (3.7.0) ? | plg_content_confirmconsent (3.9.0) ? | plg_content_pagebreak (3.0.0) ? | plg_webservices_installer (4.0.0) ? | plg_webservices_banners (4.0.0) ? | plg_webservices_users (4.0.0) ? | plg_webservices_messages (4.0.0) ? | plg_webservices_privacy (4.0.0) ? | plg_webservices_content (4.0.0) ? | plg_webservices_languages (4.0.0) ? | plg_webservices_media (4.1.0) ? | plg_webservices_menus (4.0.0) ? | plg_webservices_templates (4.0.0) ? | plg_webservices_newsfeeds (4.0.0) ? | plg_webservices_redirect (4.0.0) ? | plg_webservices_plugins (4.0.0) ? | plg_webservices_modules (4.0.0) ? | plg_webservices_tags (4.0.0) ? | plg_webservices_config (4.0.0) ? | plg_filesystem_local (4.0.0) ? | plg_quickicon_privacycheck (3.9.0) ? | plg_quickicon_joomlaupdate (3.0.0) ? | plg_quickicon_overridecheck (4.0.0) ? | plg_quickicon_phpversioncheck (3.7.0) ? | plg_quickicon_extensionupdate (3.0.0) ? | plg_quickicon_downloadkey (4.0.0) ? | plg_user_token (3.9.0) ? | plg_user_joomla (3.0.0) ? | plg_user_terms (3.9.0) ? | plg_user_profile (3.0.0) ? | plg_user_contactcreator (3.0.0) ? | plg_fields_list (3.7.0) ? | plg_fields_radio (3.7.0) ? | plg_fields_text (3.7.0) ? | plg_fields_usergrouplist (3.7.0) ? | plg_fields_integer (3.7.0) ? | plg_fields_subform (4.0.0) ? | plg_fields_color (3.7.0) ? | plg_fields_checkboxes (3.7.0) ? | plg_fields_editor (3.7.0) ? | plg_fields_media (3.7.0) ? | plg_fields_imagelist (3.7.0) ? | plg_fields_user (3.7.0) ? | plg_fields_textarea (3.7.0) ? | plg_fields_url (3.7.0) ? | plg_fields_calendar (3.7.0) ? | plg_fields_sql (3.7.0) ? | plg_twofactorauth_yubikey (3.2.0) ? | plg_twofactorauth_totp (3.2.0) ? | plg_actionlog_joomla (3.9.0) ? | plg_system_log (3.0.0) ? | plg_system_remember (3.0.0) ? | plg_system_webauthn (4.0.0) ? | plg_system_privacyconsent (3.9.0) ? | plg_system_jooa11y (4.1.0) ? | plg_system_accessibility (4.0.0) ? | plg_system_skipto (4.0.0) ? | plg_system_debug (3.0.0) ? | plg_system_stats (3.5.0) ? | plg_system_highlight (3.0.0) ? | plg_system_updatenotification (3.5.0) ? | plg_system_logout (3.0.0) ? | plg_system_languagecode (3.0.0) ? | PLG_SYSTEM_SCHEDULERUNNER (4.1) ? | plg_system_redirect (3.0.0) ? | plg_system_cache (3.0.0) ? | plg_system_fields (3.7.0) ? | plg_system_logrotation (3.9.0) ? | plg_system_sessiongc (3.8.6) ? | plg_system_httpheaders (4.0.0) ? | plg_system_languagefilter (3.0.0) ? | plg_system_task_notification (4.1) ? | plg_system_sef (3.0.0) ? | plg_system_actionlogs (3.9.0) ? |
3rd Party:: plg_editors_codemirror (5.65.1) ? | plg_editors_tinymce (5.10.2) ? |
Templates Discovered :: wrote:Templates :: Site :: cassiopeia (1.0) ? |
Templates :: Admin :: atum (1.0) ? |
Last edited by toivo on Thu Sep 22, 2022 4:24 am, edited 2 times in total.
Reason: mod note: retitled on request

User avatar
ceford
Joomla! Ace
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Posts: 1164
Joined: Mon Feb 24, 2014 10:38 pm
Location: Edinburgh, Scotland
Contact:

Re: blank install page

Post by ceford » Wed Sep 21, 2022 12:09 am

Check the configuration.php file in the root of your site. Is it there? I think the FPA report suggests it is missing. Look in administrator/logs - is there any php file there relevant to your new installation. Any update record would be in joomla_update.php.

User avatar
toivo
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Posts: 14959
Joined: Thu Feb 15, 2007 5:48 am
Location: Sydney, Australia

Re: blank install page

Post by toivo » Wed Sep 21, 2022 12:13 am

jerry258 wrote:
Tue Sep 20, 2022 11:26 pm
I installed joomla 4.2.2 which seemed to work.
Did you see a message that said that the installation had succeeded?

jerry258 wrote:
Tue Sep 20, 2022 11:26 pm
When I went to install I got a blank page. no error.
Please explain what was it that you tried to do? Wasn't the installation folder removed as the last step of the installation?

jerry258 wrote:
Tue Sep 20, 2022 11:26 pm
How do I connect the existing data base to the joomla I downloaded?
Joomla uses the database connection details and credentials you entered as part of the installation.

Questions: how did the FPA found Joomla 4.1.0? Why do some folder have incorrect permissions 777 instead of 755?

It is best to clean everything and start with a clean folder and an empty database schema.
Toivo Talikka, Global Moderator

jerry258
Joomla! Apprentice
Joomla! Apprentice
Posts: 22
Joined: Wed Jun 01, 2022 9:44 pm

Re: blank install page

Post by jerry258 » Wed Sep 21, 2022 9:14 pm

I did a complete scrub of all Joomla on my website and databases, then made several attempts to reload 4.2.2. Each time when I got to the Installer page, it was blank. I ma
several attempts with Cpanel, and finally tried Godaddy's "Installatron", to no avail. I have always used Firefox in doing my work on the website.
I switched to Chrome browser and used Godaddys Installatron, and the Installer page came up the first time. I completed the configuration and all looks like it is working.
Don't know what's up with Firefox. I pulled up the same page, on both browsers the Chrome showed the Cassiopeia home page, the Firefox show the joomla menu tree and login in windows style.
Thanks Gentlemen for the suggestions. I don't know whats up with Firefox, but will use Chrome til I find out.


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