500 - Whoops, Error after upload of J4 files Topic is solved

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Tded
Joomla! Fledgling
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Joined: Sat Nov 26, 2022 5:11 pm

500 - Whoops, Error after upload of J4 files

Post by Tded » Sat Nov 26, 2022 5:21 pm

After my provider uploaded 3.10.11 update package over my working J4 installation, I cleaned up the files and uploaded the J4 source files again. As the result, I got the error message above (I kept the configuration.php and the template). Did I miss anything?

Forum Post Assistant (v1.6.5) : 26-Nov-2022 wrote:
Problem Description :: wrote:Error screen after reload J4.2.5 sources
Log/Error Message :: wrote:The server returned a "500 - Whoops, looks like something went wrong."
Last PHP Error(s) Reported :: wrote: thrown in /html/joomla/administrator/index.php on line 32
Actions Taken To Resolve wrote:After my provider uploaded 3.10.11 update package over my J4 installation, I cleaned up the files an uploaded the source files again. As the result, I got the error message above (I kept the configuration.php and the template)
Basic Environment :: wrote:Joomla! Instance :: Joomla! 4.2.5-Stable (Uaminifu) 8-November-2022
Joomla! Configured :: Yes | Read-Only (444) |
Configuration Options :: Offline: false | SEF: true | SEF Suffix: true | SEF ReWrite: true | .htaccess/web.config: Yes | GZip: true | Cache: false | CacheTime: 2 | CacheHandler: file | CachePlatformPrefix: true | FTP Layer: false | Proxy: false | LiveSite: | Session lifetime: 15 | Session handler: database | Shared sessions: false | SSL: 0 | Error Reporting: default | Site Debug: false | Language Debug: false | Default Access: Public | Unicode Slugs: false | dbConnection Type: mysqli | PHP Supports J! 4.2.5: Yes | Database Supports J! 4.2.5: Yes | Database Credentials Present: Yes |

Host Configuration :: OS: Linux | OS Version: 5.4.0-123-generic | Technology: x86_64 | Web Server: Apache | Encoding: gzip, deflate, br | System TMP Writable: Yes | Free Disk Space : 167.59 GiB |

PHP Configuration :: Version: 8.0.25 | PHP API: fpm-fcgi | Session Path Writable: No | Display Errors: 0 | Error Reporting: 22527 | Log Errors To: /tmp/php_errors.log | Last Known Error: 26th November 2022 18:03:48. | Register Globals: | Magic Quotes: | Safe Mode: | Allow url fopen: 1 | Open Base: | Uploads: 1 | Max. Upload Size: 32M | Max. POST Size: 32M | Max. Input Time: 240 | Max. Execution Time: 240 | Memory Limit: 256M

Database Configuration :: Version: 5.7.35-38 (Client:mysqlnd 8.0.25) | Database Size: 24.23 MiB | #of Tables with config prefix:  81 | #of other Tables:  0 | User Privileges : GRANT SELECTUser Privileges : INSERTUser Privileges : UPDATEUser Privileges : DELETEUser Privileges : CREATEUser Privileges : DROPUser Privileges : REFERENCESUser Privileges : INDEXUser Privileges : ALTERUser Privileges : CREATE TEMPORARY TABLESUser Privileges : LOCK TABLESUser Privileges : EXECUTEUser Privileges : CREATE VIEWUser Privileges : SHOW VIEWUser Privileges : CREATE ROUTINEUser Privileges : ALTER ROUTINE ON `usr_p406310_1`.* TO 'p406310'@'172.16.0.0/255.240.0.0'
Detailed Environment :: wrote:PHP Extensions :: Core (8.0.25) | date (8.0.25) | libxml (8.0.25) | pcre (8.0.25) | gd (8.0.25) | hash (8.0.25) | json (8.0.25) | Reflection (8.0.25) | SPL (8.0.25) | session (8.0.25) | standard (8.0.25) | cgi-fcgi (8.0.25) | bcmath (8.0.25) | bz2 (8.0.25) | calendar (8.0.25) | ctype (8.0.25) | curl (8.0.25) | dom (20031129) | mbstring (8.0.25) | fileinfo (8.0.25) | filter (8.0.25) | ftp (8.0.25) | gettext (8.0.25) | gmp (8.0.25) | iconv (8.0.25) | imap (8.0.25) | intl (8.0.25) | ldap (8.0.25) | exif (8.0.25) | mysqlnd (mysqlnd 8.0.25) | mysqli (8.0.25) | openssl (8.0.25) | pcntl (8.0.25) | PDO (8.0.25) | pdo_dblib (8.0.25) | pdo_mysql (8.0.25) | pdo_pgsql (8.0.25) | sqlite3 (8.0.25) | pdo_sqlite (8.0.25) | pgsql (8.0.25) | zlib (8.0.25) | posix (8.0.25) | pspell (8.0.25) | readline (8.0.25) | shmop (8.0.25) | SimpleXML (8.0.25) | soap (8.0.25) | sockets (8.0.25) | sodium (8.0.25) | sysvmsg (8.0.25) | sysvsem (8.0.25) | sysvshm (8.0.25) | tidy (8.0.25) | tokenizer (8.0.25) | xml (8.0.25) | xmlreader (8.0.25) | xmlwriter (8.0.25) | xsl (8.0.25) | yaml (2.2.2) | zip (1.19.5) | Phar (8.0.25) | Zend OPcache (8.0.25) | Zend Engine (4.0.25) |
Potential Missing Extensions ::

Switch User Environment :: PHP CGI: No | Server SU: No | PHP SU: No | Potential Ownership Issues: No
Folder Permissions :: wrote:Core Folders :: images/ (755) | components/ (755) | modules/ (755) | plugins/ (755) | language/ (755) | templates/ (755) | cache/ (755) | logs/ (755) | tmp/ (755) | administrator/components/ (755) | administrator/modules/ (755) | administrator/language/ (755) | administrator/templates/ (755) | administrator/logs/ (755) |

Elevated Permissions (First 10) ::
Database Information :: wrote:Database statistics :: Uptime: 1664609 | Threads: 11 | Questions: 2201318538 | Slow queries: 0 | Opens: 52562917 | Flush tables: 1 | Open tables: 8000 | Queries per second avg: 1322.423 |
Extensions Discovered :: wrote:Components :: Site ::
Core ::
3rd Party::

Components :: Admin ::
Core ::
3rd Party::

Modules :: Site ::
Core :: mod_languages (3.5.0) 1 | mod_finder (3.0.0) 1 | mod_menu (3.0.0) 1 | mod_articles_categories (3.0.0) 1 | mod_syndicate (3.0.0) 1 | mod_articles_category (3.0.0) 1 | mod_random_image (3.0.0) 1 | mod_whosonline (3.0.0) 1 | mod_wrapper (3.0.0) 1 | mod_articles_latest (3.0.0) 1 | mod_breadcrumbs (3.0.0) 1 | mod_custom (3.0.0) 1 | mod_articles_archive (3.0.0) 1 | mod_banners (3.0.0) 1 | mod_footer (3.0.0) 1 | mod_articles_news (3.0.0) 1 | mod_tags_popular (3.1.0) 1 | mod_tags_similar (3.1.0) 1 | mod_stats (3.0.0) 1 | mod_login (3.0.0) 1 | mod_articles_popular (3.0.0) 1 | mod_feed (3.0.0) 1 | mod_related_items (3.0.0) 1 | mod_users_latest (3.0.0) 1 |
3rd Party::

Modules :: Admin ::
Core ::
3rd Party::

Libraries ::
Core ::
3rd Party::

Plugins ::
Core :: plg_system_remember (3.0.0) 1 | plg_system_highlight (3.0.0) 1 | plg_system_stats (3.5.0) 1 | plg_system_updatenotification (3.5.0) 1 | plg_system_log (3.0.0) 1 | plg_system_sef (3.0.0) 1 | plg_system_accessibility (4.0.0) 0 | plg_system_skipto (4.0.0) 1 | plg_system_redirect (3.0.0) 1 | plg_system_languagecode (3.0.0) 1 | plg_system_sessiongc (3.8.6) 1 | plg_system_logout (3.0.0) 1 | plg_system_languagefilter (3.0.0) 0 | plg_system_logrotation (3.9.0) 1 | plg_system_webauthn (4.0.0) 1 | plg_system_privacyconsent (3.9.0) 1 | plg_system_httpheaders (4.0.0) 1 | plg_system_actionlogs (3.9.0) ? | plg_system_shortcut (4.2.0) 1 | plg_system_task_notification (4.1) 1 | plg_system_debug (3.0.0) 1 | plg_system_schedulerunner (4.1) 1 | plg_system_fields (3.7.0) 1 | plg_system_jooa11y (4.2.0) 1 | plg_system_cache (3.0.0) 0 | plg_webservices_languages (4.0.0) 1 | plg_webservices_tags (4.0.0) 1 | plg_webservices_media (4.1.0) 1 | plg_webservices_config (4.0.0) 1 | plg_webservices_installer (4.0.0) 1 | plg_webservices_menus (4.0.0) 1 | plg_webservices_plugins (4.0.0) 1 | plg_webservices_banners (4.0.0) 1 | plg_webservices_privacy (4.0.0) 1 | plg_webservices_messages (4.0.0) 1 | plg_webservices_users (4.0.0) 1 | plg_webservices_redirect (4.0.0) 1 | plg_webservices_content (4.0.0) 1 | plg_webservices_newsfeeds (4.0.0) 1 | plg_webservices_modules (4.0.0) 1 | plg_webservices_templates (4.0.0) 1 | plg_finder_categories (3.0.0) 1 | plg_finder_content (3.0.0) 1 | plg_finder_newsfeeds (3.0.0) 1 | plg_finder_tags (3.0.0) 1 | plg_finder_contacts (3.0.0) 1 | plg_actionlog_joomla (3.9.0) ? | plg_authentication_cookie (3.0.0) 1 | plg_authentication_joomla (3.0.0) 1 | plg_authentication_ldap (3.0.0) 0 | plg_multifactorauth_yubikey (3.2.0) 1 | plg_multifactorauth_email (4.2.0) 0 | plg_multifactorauth_fixed (4.2.0) 0 | plg_multifactorauth_webauthn (4.2.0) 0 | plg_multifactorauth_totp (3.2.0) 1 | plg_fields_radio (3.7.0) 1 | plg_fields_color (3.7.0) 1 | plg_fields_usergrouplist (3.7.0) 1 | plg_fields_list (3.7.0) 1 | plg_fields_integer (3.7.0) 1 | plg_fields_imagelist (3.7.0) 1 | plg_fields_text (3.7.0) 1 | plg_fields_sql (3.7.0) 1 | plg_fields_editor (3.7.0) 1 | plg_fields_url (3.7.0) 1 | plg_fields_calendar (3.7.0) 1 | plg_fields_user (3.7.0) 1 | plg_fields_media (3.7.0) 1 | plg_fields_textarea (3.7.0) 1 | plg_fields_checkboxes (3.7.0) 1 | plg_fields_subform (4.0.0) 1 | plg_task_requests (4.1) 1 | plg_task_site_status (4.1) 1 | plg_task_demo_tasks (4.1) 1 | plg_task_check_files (4.1) 1 | plg_privacy_message (3.9.0) 1 | plg_privacy_user (3.9.0) 1 | plg_privacy_content (3.9.0) 1 | plg_privacy_actionlogs (3.9.0) 1 | plg_privacy_consents (3.9.0) 1 | plg_quickicon_overridecheck (4.0.0) 1 | plg_quickicon_joomlaupdate (3.0.0) 1 | plg_quickicon_privacycheck (3.9.0) 1 | plg_quickicon_phpversioncheck (3.7.0) 1 | plg_quickicon_downloadkey (4.0.0) 1 | plg_quickicon_extensionupdate (3.0.0) 1 | plg_workflow_featuring (4.0.0) 1 | plg_workflow_publishing (4.0.0) 1 | plg_workflow_notification (4.0.0) 1 | plg_user_profile (3.0.0) 1 | plg_user_contactcreator (3.0.0) 1 | plg_user_joomla (3.0.0) 1 | plg_user_token (3.9.0) 1 | plg_user_terms (3.9.0) 1 | plg_sampledata_multilang (4.0.0) 1 | plg_editors-xtd_menu (3.7.0) 1 | plg_editors-xtd_fields (3.7.0) 1 | plg_editors-xtd_pagebreak (3.0.0) 1 | plg_editors-xtd_readmore (3.0.0) 1 | plg_editors-xtd_module (3.5.0) 1 | plg_editors-xtd_image (3.0.0) 1 | plg_editors-xtd_article (3.0.0) 1 | plg_filesystem_local (4.0.0) 1 | plg_behaviour_versionable (4.0.0) 1 | plg_behaviour_taggable (4.0.0) 1 | plg_extension_namespacemap (4.0.0) 1 | plg_extension_joomla (3.0.0) 1 | plg_extension_finder (4.0.0) 1 | plg_media-action_rotate (4.0.0) 1 | plg_media-action_resize (4.0.0) 1 | plg_media-action_crop (4.0.0) 1 | plg_installer_urlinstaller (3.6.0) ? | plg_installer_packageinstaller (3.6.0) 1 | plg_installer_override (4.0.0) 1 | plg_installer_webinstaller (4.0.0) 1 | plg_installer_folderinstaller (3.6.0) ? | plg_content_pagenavigation (3.0.0) 1 | plg_content_vote (3.0.0) 1 | plg_content_loadmodule (3.0.0) 1 | plg_content_confirmconsent (3.9.0) 1 | plg_content_fields (3.7.0) 1 | plg_content_joomla (3.0.0) 1 | plg_content_pagebreak (3.0.0) 1 | plg_content_finder (3.0.0) 1 | plg_content_emailcloak (3.0.0) 1 | plg_captcha_recaptcha (3.4.0) 0 | plg_captcha_recaptcha_invisible (3.8) 0 | plg_api-authentication_basic (4.0.0) 0 | plg_api-authentication_token (4.0.0) 1 |
3rd Party:: plg_editors_codemirror (5.65.6) 1 | plg_editors_tinymce (5.10.5) 1 |
Templates Discovered :: wrote:Templates :: Site :: cassiopeia (1.0) 1 | j51_skylar (1.1.6) 1 |
Templates :: Admin ::
Last edited by toivo on Sat Nov 26, 2022 9:58 pm, edited 1 time in total.
Reason: mod note: disabled smilies in post Options for readability

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Rondeb
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Re: 500 - Whoops, Error after upload of J4 files

Post by Rondeb » Sat Nov 26, 2022 6:14 pm

Hi,

Your hosting does an update with a wrong joomla version, that's bad.

Can't your hosting solve this with a backup?

Ron :)

Tded
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Posts: 2
Joined: Sat Nov 26, 2022 5:11 pm

Re: 500 - Whoops, Error after upload of J4 files

Post by Tded » Sat Nov 26, 2022 6:37 pm

Too easy. The oldest available Backup is 7 days old. But the [censored] happened - unrecognized - 10 days ago.

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Per Yngve Berg
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Re: 500 - Whoops, Error after upload of J4 files

Post by Per Yngve Berg » Sat Nov 26, 2022 6:43 pm

Session Path Writable: No

Must be yes. Speak to your host.

You don't have an Admin Template. The core one is named Atum.


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