Instalation Issue - An error has occurred while processing your request Topic is solved
Moderator: General Support Moderators
Forum rules
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
Forum Rules
Absolute Beginner's Guide to Joomla! <-- please read before posting, this means YOU.
Forum Post Assistant - If you are serious about wanting help, you will use this tool to help you post.
Windows Defender SmartScreen Issues <-- please read this if using Windows 10
-
- Joomla! Fledgling
- Posts: 4
- Joined: Wed Jan 10, 2024 1:42 am
Instalation Issue - An error has occurred while processing your request
Hi Guys,
I am trying to install Joomla_4.4.1-Stable-Full_Package, but I have this error when I try to access to http://host1.com/installation/index.php
An error has occurred while processing your request.
0 Failed opening required '/srv/vhost/host1.com/home/html/administrator/cache/autoload_psr4.php' (include_path='.:/opt/remi/php81/root/usr/share/pear:/opt/remi/php81/root/usr/share/php:/usr/share/pear:/usr/share/php')
I have the server en arsys and I don't have ssh access just I know that the PHP version is 8.1 and the steps that I did below:
1. Download the .zip Joomla_4.4.1-Stable-Full_Package
2. Copy all the files with Winscp to the server
3. Put in the Chrome http://host1.com
Some can help me, please.
I replaced the name of the host by host1 per security.
I am trying to install Joomla_4.4.1-Stable-Full_Package, but I have this error when I try to access to http://host1.com/installation/index.php
An error has occurred while processing your request.
0 Failed opening required '/srv/vhost/host1.com/home/html/administrator/cache/autoload_psr4.php' (include_path='.:/opt/remi/php81/root/usr/share/pear:/opt/remi/php81/root/usr/share/php:/usr/share/pear:/usr/share/php')
I have the server en arsys and I don't have ssh access just I know that the PHP version is 8.1 and the steps that I did below:
1. Download the .zip Joomla_4.4.1-Stable-Full_Package
2. Copy all the files with Winscp to the server
3. Put in the Chrome http://host1.com
Some can help me, please.
I replaced the name of the host by host1 per security.
- Webdongle
- Joomla! Master
- Posts: 44150
- Joined: Sat Apr 05, 2008 9:58 pm
Re: Instalation Issue - An error has occurred while processing your request
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
-
- Joomla! Fledgling
- Posts: 4
- Joined: Wed Jan 10, 2024 1:42 am
Re: Instalation Issue - An error has occurred while processing your request
Thanks but remember in this case I dont SSH access.. and also I have PHP 8.1.
- Webdongle
- Joomla! Master
- Posts: 44150
- Joined: Sat Apr 05, 2008 9:58 pm
Re: Instalation Issue - An error has occurred while processing your request
But try php 8.0
http://www.weblinksonline.co.uk/
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
https://www.weblinksonline.co.uk/updating-joomla.html
"When I'm right no one remembers but when I'm wrong no one forgets".
- ceford
- Joomla! Hero
- Posts: 2762
- Joined: Mon Feb 24, 2014 10:38 pm
- Location: Edinburgh, Scotland
- Contact:
Re: Instalation Issue - An error has occurred while processing your request
It could be your web server does not have permission to write to administrator/cache/autoload_psr4.php - this file is created during installation (and recreated on page load if deleted). So investigate your host file permissions.
- leolam
- Joomla! Master
- Posts: 20652
- Joined: Mon Aug 29, 2005 10:17 am
- Location: Netherlands/ Germany/ S'pore/Bogor/ North America
- Contact:
Re: Instalation Issue - An error has occurred while processing your request
Just a general question: Why not trying latest version Joomla 5?
Leo
Leo
Joomla's #1 Professional Services Provider:
#Joomla Professional Support: https://gws-desk.com -
#Joomla Specialized Hosting Solutions: https://gws-host.com -
#Joomla Professional Support: https://gws-desk.com -
#Joomla Specialized Hosting Solutions: https://gws-host.com -
-
- Joomla! Fledgling
- Posts: 4
- Joined: Wed Jan 10, 2024 1:42 am
Re: Instalation Issue - An error has occurred while processing your request
When I tried the Joomla 5.. show me the same issue I was thinking that has not compatible version with 8.1
-
- Joomla! Fledgling
- Posts: 4
- Joined: Wed Jan 10, 2024 1:42 am
Re: Instalation Issue - An error has occurred while processing your request
Thanks to all! Solved. It was releated with the web server did not have permission to write to administrator/cache/autoload_psr4.php as ceford mentioned. Thanks again.