Admin session times out after 30 seconds

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sjb1963
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Admin session times out after 30 seconds

Post by sjb1963 » Thu Aug 19, 2021 3:44 pm

I started form scratch first: fresh install of Joomla 4.
Setup went fine. No issues reported.
After logging into the backend, and being idle for approximately 30 seconds, Admin gets logged out.
I verified the session length is the default 15 minutes.

I have nearly 100 sites scattered across 5 servers and do not experience this problem on any of them.

Additionally, the server this is on has the ssl certificate installed on the server.

Next, I did a fresh install of Joomla 3.10. Admin is not logged out.
Did the upgrade. No issues or warnings.
Admin is logged out.

Anyone else have this issue?
Anyone have a solution?

Thanks in advance.

sjb1963
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Re: Admin session times out after 30 seconds

Post by sjb1963 » Fri Aug 20, 2021 1:03 pm

Dead in the water.
Can't stay logged in
Not one single google search addresses this.

Help please! I can not be the only one.

sjb1963
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Re: Admin session times out after 30 seconds

Post by sjb1963 » Mon Aug 23, 2021 2:11 pm

Still an issue.
No one else is having this issue? Seriously? Nobody?

cyberspeed
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Re: Admin session times out after 30 seconds

Post by cyberspeed » Mon Aug 23, 2021 4:39 pm

I'm having the same issue on a new website in development. It is behind CloudFlare but I have "Proxy
Behind Load Balancer" enabled.

sjb1963
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Re: Admin session times out after 30 seconds

Post by sjb1963 » Mon Aug 23, 2021 5:30 pm

I am also at Cloudflare.
What is so confusing is that I never have these problems at all. Not once

cyberspeed
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Re: Admin session times out after 30 seconds

Post by cyberspeed » Mon Aug 23, 2021 5:49 pm

Me neither and I have a lot of Joomla websites.

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Per Yngve Berg
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Re: Admin session times out after 30 seconds

Post by Per Yngve Berg » Mon Aug 23, 2021 6:09 pm

With a CDN, Memcached should be used as Session Storage. All proxies must be configured with the same IP and port, so they use the same memchached service.

cyberspeed
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Re: Admin session times out after 30 seconds

Post by cyberspeed » Mon Aug 23, 2021 8:20 pm

Admin access works if you disable the CloudFlare DNS proxy but I have never had this login issue with CloudFlare before. I thought that was what the "Proxy Behind Load Balancer" setting was for

sjb1963
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Re: Admin session times out after 30 seconds

Post by sjb1963 » Mon Aug 23, 2021 8:54 pm

Changing to memcached made it impossible to login at all.

sjb1963
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Re: Admin session times out after 30 seconds

Post by sjb1963 » Mon Aug 23, 2021 9:06 pm

Here is some more:

https://github.com/joomla/joomla-cms/issues/35244
https://support.cloudflare.com/hc/en-us ... irst-Steps

So far, nothing has resolved this.

I have Joomla 3.10 and 4.0 installed side by side on the same server. Not one single issue with 3.10

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PhilTaylor-Prazgod
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Re: Admin session times out after 30 seconds

Post by PhilTaylor-Prazgod » Tue Aug 24, 2021 6:03 pm

Sorry I have not had time to investigate. After breaking Joomla 4.0.1 and having to support my own SaaS and fixing peoples sites who upgraded to Joomla 4 without reading (and being a single dad) Ive not yet had time to look at Cloudflare based issues.
Phil Taylor
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- https://mySites.guru - Manage Multiple Joomla/WordPress Sites In One Dashboard for Security, Audits, Backups and more....
- https://www.phil-taylor.com/

sjb1963
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Re: Admin session times out after 30 seconds

Post by sjb1963 » Tue Aug 24, 2021 7:25 pm

@phil
Dude, you don't owe anything. :)
I had started this here and wanted to close the loop so it was ultimately all pointed to the same place.

Definitely not going to ruin my day or business. I'm just more relieved it's not just me lol

cyberspeed
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Re: Admin session times out after 30 seconds

Post by cyberspeed » Tue Aug 24, 2021 7:27 pm

I upgraded to Joomla 4.0.1 and it seems better.

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PhilTaylor-Prazgod
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Re: Admin session times out after 30 seconds

Post by PhilTaylor-Prazgod » Tue Aug 24, 2021 7:29 pm

Code: Select all

I upgraded to Joomla 4.0.1 and it seems better.
Which is strange because there were no changes in this area :)
Phil Taylor
Founder, Lead Developer, Idiot.
- https://mySites.guru - Manage Multiple Joomla/WordPress Sites In One Dashboard for Security, Audits, Backups and more....
- https://www.phil-taylor.com/


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