CPanel Joomla install not working Topic is solved

[webmasterman2]

I'm having some sort of trouble with installing Joomla on a CPanel instance. I followed the instructions on creating the SQL database and the user, and I uploaded the zip file to the public_html folder and extracted it there, and nothing happens. I even tried using the Softaculous installer and when I tried to access the Joomla installation directory I just get ERR_CONNECTION_RESET from chrome. Same thing happens if I try to access index.php in any of the folders. I have the permissions set to allow for all users (global).

I tried clearing my cache and tried it through another browser. No luck. Not sure what I did wrong or where to go from here.

[ceford]

You need to check where the Joomla code is actually located. Use the cPanel File Manager - look in public_html first of all. Is it there or is it in a subfolder? Is the installation folder present amongst the other folders?

If the code is in the root you just need to open https://your.domain/ and you should get the installation screen.

[webmasterman2]

Everything you said is what I did. However, I tried installing wordpress instead and I'm having the same issue. So maybe it's a problem with CPanel? Anytime I try to access an admin panel for Joomla or Wordpress it gives me the ERR_CONNECTION_RESET page for chrome.

[AMurray]

ERR_CONNECTION_RESET seems unrelated to the Joomla installation problems. A google search on "ERR_CONNECTION_RESET from chrome" suggests a network issue, and perhaps following the suggestions found here, https://techcult.com/fix-err-connection-reset-on-chrome may help.
Softaculous is not recommend as an installation method.

The recommended installation is per Joomla's instructions found here: https://docs.joomla.org/J4.x:Installing_Joomla. Download the package https://downloads.joomla.org.

When you have uploaded and extracted the files, you state "Nothing happens".

• Did you download the correct package (the full package, not the update or other patch package)?
• Did you run the installer from https://your-site.com/installation/.
• Make sure your hosting meets the minimum requirements.

Did this error occur in browser other than Google Chrome?

Maybe it's your web host, since you have replicated the issue with a non-Joomla application (i.e. Wordpress). But did you try Wordpress the normal way (not using Softaculous)?

[Webdongle]

https://forumpostassistant.github.io/docs/ please

[webmasterman2]

I found the problem. It had to do with my hosting provider's DNS settings. Took a little playing around but I eventually got it. Thank you for posting resources for help.