How to create/edit contacts in Joomla 4? Topic is solved

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tigger
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How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 11:52 am

I've just upgraded to Joomla4.

How to create/edit contacts?
Captura de ecrã 2022-08-04 125112.png
I only see Fields and Field groups...

Where are the contacts?
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herb200mph
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Re: How to create/edit contacts in Joomla 4?

Post by herb200mph » Thu Aug 04, 2022 12:27 pm

Frankly, it appears as though your J! 4 instance is not properly, or did not, install as such.
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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 12:31 pm

Exactly.
But how to fix ir?

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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 12:52 pm

I have reinstalled core joomla files, and the problem persists.

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Re: How to create/edit contacts in Joomla 4?

Post by herb200mph » Thu Aug 04, 2022 1:26 pm

Don't believe the issue was/is with the core files, but rather the database files.

My apologies, but cannot give you a "quick fix" for a complex issue with the database.

Because this occurred post-upgrade, do not have enough information to provide meaningful help.

Might suggest that you install a new J! 4 instance in a sub-domain or sub-directory, with a new database, on the website and make sure the "Contacts" are intact in the fresh install, then perform the upgrade again in that location.
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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 1:30 pm

Ok, do you know which table(s) are related with the contacts?
Could a table be missing or something?

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Re: How to create/edit contacts in Joomla 4?

Post by herb200mph » Thu Aug 04, 2022 2:05 pm

"_Contact Details" is the only table in the database, which stores the actual entries.
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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 2:20 pm

Ok thanks.

All the contacts are displayed well in the front-end thoug.

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Re: How to create/edit contacts in Joomla 4?

Post by Per Yngve Berg » Thu Aug 04, 2022 2:27 pm

Your problem is a missing Menu Item. Try rebuild menu.

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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 4:45 pm

@Master:

I'm trying that, although in the backend, this is what I see:
Captura de ecrã 2022-08-04 174354.png
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Re: How to create/edit contacts in Joomla 4?

Post by Per Yngve Berg » Thu Aug 04, 2022 4:59 pm

Go to the "All Menu items" in the left menu. There will be a rebuild button at the top.

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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 5:05 pm

Ok, did that:
Captura de ecrã 2022-08-04 180403.png
But still, no menu.
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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 5:06 pm

btw, I have the _contact_details table in the db.

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Re: How to create/edit contacts in Joomla 4?

Post by herb200mph » Thu Aug 04, 2022 5:25 pm

The contact_details table is likely empty if no contacts have been added by admin.

Have done a little bit of research but not finding anything similar to what you are experiencing.

Still suggest creating another instance and migrate the old sit to the new instanc.
Joomla! Magazine Article - Read it Here >> https://magazine.joomla.org/all-issues/ ... c-training
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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 6:42 pm

This is an old site, with a lot of content and some 3rd party extensions.
The contacts are working well, and people are sending messages, etc.
I just can't figure out why the menu item is gone in the backend.

Do you know what the URL structure is for the menu item? Maybe I could try to reach it and see if it generates an error.

Thanks in advance!

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Re: How to create/edit contacts in Joomla 4?

Post by ceford » Thu Aug 04, 2022 7:41 pm

See this post - same problem: viewtopic.php?p=3649890#p3649890

At the end is 'crazy' solution that seems to have worked.

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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 8:46 pm

@Master

It did not work - yet.

Although, now I may see the menu in the backend:
Captura de ecrã 2022-08-04 214441.png
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Re: How to create/edit contacts in Joomla 4?

Post by tigger » Thu Aug 04, 2022 8:57 pm

@Master,

I got it! Thank you! I managed to ADD the missing menu item after following your post!

:-)


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